Recent Posts

Why Does My Smoke Alarm Beep?

2/15/2019 (Permalink)

Fire Damage Why Does My Smoke Alarm Beep? Smoke alarms are an essential tool for fire safety, but they sometimes need attention.

Every home should have a smoke alarm. Not only do the alarms provide you with an early warning to a potential disaster, but they also help save lives. Yet sometimes, these devices will beep for what seems like no reason, often being disruptive or just downright annoying. What causes them to beep? There are multiple possibilities.

(NOTE: Never assume your smoke detector is creating a false alarm. Get to safety first, and confirm you do not have an emergency before considering the below.)

  1. The batteries are dying. When a smoke detector’s battery is low, it will chirp at a regular interval to let you know it needs to be changed. Once you replace the battery, the beeping should stop!
  1. It needs a hard reset. If you’ve replaced the battery, and the alarm continues to beep, it’s possible the system simply needs to be reset. Here’s a guide to resetting a smoke alarm.
  1. Your alarm’s at the end of its life. Believe it or not, smoke alarms do not last forever. Most detectors last about 10 years, which is the recommended time to replace them. If you haven’t replaced it by then, the beeping might just be the reminder you needed.

Smoke alarms are an incredibly important tool when it comes to fire safety. But if your alarm continues to beep, you should address the issue so it works properly during an emergency. If you have any questions or concerns, you can always consult your local fire department.

How Often Should You Clean Your Business’ Duct System?

2/6/2019 (Permalink)

Commercial How Often Should You Clean Your Business’ Duct System? A professional duct cleaning can improve your HVAC system's efficiency!

Our company provides professional duct cleanings in addition to our core disaster restoration services. Over the years, we have cleaned countless HVAC systems in both homes and businesses. During this time, we’ve been asked many questions about our service, but one in particular is asked quite frequently: how often should you clean your duct system?

How Often Should You Clean Your Business’ Duct System?

Depending on who you ask, there are several different answers to the above question. As members of the National Air Duct Cleaners Association (NADCA), we tend to side with the association’s official recommendation: every 3 to 5 years.

Over time, air ducts tend to get a buildup of dirt, dust, and other particles. This buildup can cause your system to become less efficient and recirculate particles throughout your business, which can lower employee productivity. We recommend every 3 to 5 years because this process is gradual.

However, some circumstances might warrant that you have your HVAC system cleaned even sooner than our recommendation. For example, if a fire were to break out, soot particles are likely to build up in the ducts, which can cause a lingering odor and slow production. Also, mold growth in or around the duct system can cause spores to recirculate and cause some health effects in employees. In either of those situations, a duct cleaning would likely be warranted.

Maintain Your Efficiency

A professional duct cleaning every 3 to 5 years can help your business’ HVAC maintain its efficiency and prevent potential productivity issues. If you need your duct system cleaned, our certified professionals are available!

3 Services You Didn't Know SERVPRO of Burke County Offered

1/22/2019 (Permalink)

Why SERVPRO 3 Services You Didn't Know SERVPRO of Burke County Offered We have an on-site textiles cleaning facility to restore a home's contents after it has a disaster!

This year marks our 10th anniversary. When we first opened our doors in 2009, we offered the most basic services a SERVPRO franchise can offer—fire and water damage cleanup and restoration. While those services are the cornerstone of our business, we’ve had the ability to expand our operations and allow the addition of other disaster restoration services.

  1. Textiles Cleaning. A homeowner’s possessions can be damaged by soot, mold, or contaminated water. While many of these issues can be difficult or near-impossible to restore at home, we have an on-site, state-of-the-art textiles cleaning facility. We are able to restore most damaged materials; we can even remove odors!

  1. Duct Cleaning. The National Air Duct Cleaners Association recommends that you clean your HVAC system every 3 to 5 years. Not only does a duct cleaning improve air quality, but it can also remove allergens and other contaminants and improve your system’s efficiency. Our professionals use cutting-edge vacuum technology and other tools to truly clean your ducts!

  1. Odor Removal. Some smells can be a nuisance or just plain overwhelming. Fortunately, we have the equipment and the expertise to eliminate nearly any odor! No matter how strong the odor is, we’re able to help.

After 10 years, we’ve been fortunate enough to expand our services to help customers recover from most damages. If your home or business has damage, call SERVPRO of Burke County today!

3 Fire Prevention Tips

1/8/2019 (Permalink)

Fire Damage 3 Fire Prevention Tips Kitchen fires are one of the leading cause of home fires each year. If you use the kitchen, never leave it unsupervised!

Fires cause a lot of property damage every single day, which can be an expensive process to clean up and restore. Fortunately, many fires can be prevented if some precautions are taken. Below are some simple tips you can follow to prevent potential fire damage!

  1. Never leave a kitchen unattended while in use. Cooking fires are the leading cause of home fires each year, according to the National Fire Protection Association. While there are a few factors for this statistic, one of the main reasons they occur is because kitchens are left unattended for periods of time. That’s why it is strongly recommended that you stay in your kitchen at all times, even if you think everything is under control!
  1. Keep flammable materials away from heat sources. This might seem obvious, but quite frequently, flammable objects will catch fire because they are left close to heat sources. This can include space heaters, candles, fireplaces, and many other sources. It’s best to leave them at least a few feet apart!

  1. Replace all frayed wires. Wires tend to fray over time, especially if they are not protected properly. When this protective coating is torn, the hot electrical currents run a risk of catching nearby flammable materials on fire. If you notice any frayed wires, have them replaced immediately!

As we’ve discussed, some easy precautions can prevent devastating fires from occurring. But if you do have a fire in your home or commercial property, don’t worry! You can call SERVPRO of Burke County—your local fire cleanup and restoration company—today at (828) 874-0966!

How to Prepare for Power Outages

12/31/2018 (Permalink)

Storm Damage How to Prepare for Power Outages A power outage can be a major nuisance, but there are some things you can do beforehand to mitigate the effects.

We recently had a snow storm unlike one we’ve seen in at least a couple of decades. In addition to over a foot of snow, we also had sleet and rain—a combination which caused power outages throughout Burke County and the surrounding communities. Storms often cause power outages, but many people are unprepared. If a storm is expected to hit through the area again, here are a few ways you can prepare for a potential power outage.

  1. Purchase flashlights or candles. Once it turns dark, you’re going to need a light source. While your phone works, it’s better to have a dedicated flashlight so you don’t drain your phone’s battery. A candle also works, but it poses a potential fire hazard if it is not handled appropriately.

  1. Stock up on non-perishable food. If you don’t have power, you likely don’t have a way to store or heat cold food. That’s why it’s important to have food items that can both be eaten and stored without power.

  1. Get a power bank for your phone. For many people, your phone is an essential communication tool. It’s even more important when you don’t have power—it’s likely you still have service so you can connect with emergency services and get updates. But over time, their batteries will drain, so it’s a good idea to get a power bank so you can recharge your phone!

Power outages can be a nuisance, but with a little bit of preparation, you can pass the time and get through the situation. If your home sustains damage, though, SERVPRO of Burke County is here to help! You can call us at (828) 874-0966!

3 Company Highlights from 2018

12/28/2018 (Permalink)

Why SERVPRO 3 Company Highlights from 2018 This is our original office from 10 years ago! We've grown a lot since then, and we will continue to do so!

2018 is coming to a close, and now we’re looking ahead to 2019, which marks our 10th year anniversary. In this last year, we’ve had a lot of growth, but we’ve also had several challenges. We’d like to take a moment and reflect on the highlights that shaped 2018 for us here at SERVPRO of Burke County.

Large Loss at Martinsville Speedway

As a Large Loss franchise, we are apt to be called to distant places to clean up and restore damages. Earlier this year, we were summoned to Martinsville Speedway in Virginia to restore the racetrack after there was significant flooding. Not only did some of our crew travel to help, but they also had the opportunity to ride on the race track in our green, SERVPRO vehicles

SERVPRO Team Building 2018

Since 2009, we’ve grown from a trio to a large team of over 50 employees. That’s why this year, we decided to host our first, company-wide team building event. We took part of the day off to travel to Blowing Rock where we did team-building activities at a ropes course. It was a great opportunity to bring employees together, especially since we have gotten so large!

Storm Response to Hurricane Florence

Many of us at SERVPRO of Burke County have ties to Wilmington, so it was only natural that we deployed there after the catastrophic damage from Hurricane Florence. We had crews there for nearly a month, initially working in unfavorable conditions. But as a result, we were able to restore a church and some of its affiliated school buildings!

Looking Forward to 2019

As next year approaches, we’re looking at the obstacles we’ve overcome and where we hope to go next. We’re proud of our growth over the last 9 years, and we’re excited to see as we enter our 10th. We’re humbled to be able to serve this community, and we hope to continue doing so for many years to come.

3 Steps to Take if You Have Mold

12/26/2018 (Permalink)

Mold Remediation 3 Steps to Take if You Have Mold Mold growth can seem scary, but a few steps can help you recover and make it "Like it never even happened!"

If you have mold, chances are that you want it removed right away. While mold can be a nuisance, it can also be treated and stopped from growing. In case you don’t know what to do if you discover it in your home, we’re here to help.

  1. Identify the water source. If you have mold, you either have or had a water problem, since it’s a necessary ingredient for mold growth. Although it can be treated immediately, if the water source is not addressed, the mold will just grow back.

  1. Call a mold remediation company. Unless the mold is shallow and covers a small surface area, it’s best to call your local mold remediation company. Not only are they able to treat the growth, but they also have the tools and experience to contain the area so others are not contaminated. If it’s only a small amount of growth, consider wiping the surface with an antimicrobial spray applied to a cloth.

  1. Take steps to prevent future growth. Once you’ve taken steps to address current mold growth, it’s important to take steps to prevent it from occurring again in the future. The main concern is mitigating the amount of moisture in your home, which you can learn more about in our post about mold prevention.

If you have mold in your home, don’t panic! Instead, call your local mold remediation company to help you get your home back to normal. If you live in the Morganton, NC area, you can call SERVPRO of Burke County at (828) 874-0966!

Why SERVPRO of Burke County Should Handle Your Commercial Loss

12/20/2018 (Permalink)

Commercial Why SERVPRO of Burke County Should Handle Your Commercial Loss We have served many businesses in our nearly 10 years in operation. Above, some of our team meet before being deployed on a large commercial loss!

Disasters often happen when we least expect them. As a commercial property owner, it’s important that you respond quickly so you can mitigate the overall impact. That’s why it’s important that you hire the best disaster restoration company near you. If you don’t know who to pick, here’s our case for why it should be us!

24/7 Emergency Services

Because disasters can happen whenever, wherever, it’s necessary that you have somebody who will respond at any time—even on major holidays. At SERVPRO of Burke County, we offer 24/7 emergency services, so when you call us at 2 a.m., we’re there for you!

Large Loss Franchise

One thing that separates our franchise from other restoration businesses in the area is that we are a Large Loss franchise. This is a title given to us by SERVPRO corporate, which indicates that we have the people, equipment, and the capacity to respond to large-scale disasters. No matter how extensive the damage, we’re there to make it “Like it never even happened."

Nearly 10 Years of Service

We have served the Catawba Valley region for nearly 10 years. During that time, we’ve worked with countless homes and commercial businesses to restore their properties after a disaster. Not only do we have the experience, but we also have the reputation to back it!

Here For You

Our team at SERVPRO of Burke County is strongly invested in this community. It’s why we support local nonprofits and serve on committees. So if you have a commercial property in the Morganton area, call us today at (828) 874-0966!

Holiday Fire Safety Tips

12/19/2018 (Permalink)

Fire Damage Holiday Fire Safety Tips Cooking fires are one the leading cause of home fires each year! Be careful during your holiday cooking!

Fires break out all the time, but Christmas Eve and Christmas Day are two days that tend to have more than others. Fires can cause substantial damages and incur high costs, but there are some steps you can take to mitigate your risk. Here are a few holiday fire safety tips!

  1. Make sure your Christmas tree is well-watered. Although it’s not extremely common, Christmas tree fires do occur, and they can result in death and substantial damages. A well-watered tree will burn a low slower than a dry tree, which can burn down in less than a minute. So make sure you water yours regularly!

  1. Never leave the kitchen unattended. Cooking fires are by far the number one cause of home fires. It’s highly recommended that you stay in your kitchen at all times as long as you’re cooking. Even just a few seconds away can make a difference!

  1. Keep heat sources away from flammable objects. In many cases, the reason a home fire starts is that a candle, heater, or some other heat source is too close to a flammable object, such as Christmas trees or ornaments. So if you plan on using a heat source of any kind, keep it away from everything else!

Christmas and New Year’s Day are some of the best holidays of the year, but they can also be some of the most destructive times for fires. So if you need help cleaning up after fire damage in your home this holiday season, call SERVPRO of Burke County at (828) 874-0966!

Do I Have Mold in My Home?

12/18/2018 (Permalink)

Mold Remediation Do I Have Mold in My Home? Sometimes mold growth occurs in places you cannot easily see! It may be necessary to have an inspection!

Homeowners generally don’t want mold in their home, which is why they often try to have mold growth treated. But many homeowners are not sure if they have mold at all. In some cases it can be tricky, but there a few indicators that should help you determine if you have mold.

  1. You can see it. The most obvious sign you have mold is you can physically see it. If you do, you should contact your local mold remediation company and ask for their services.

  1. There is a strong, musty odor. Sometimes you cannot see mold, but there’s a strong, musty smell. While it’s not a guarantee you have mold growth, it is a strong indicator. You should call an inspector to test your home and make that determination.

  1. You recently had water damage. Moisture is one of the key ingredients necessary for mold spores to begin growing. If you recently had water damage, it’s possible for mold to grow, especially if the affected areas were not properly treated. If you suspect you might have mold and recently had water damage, contact a mold inspector.

Mold can grow in many places, even in places you cannot see. While it’s sometimes difficult to make the determination on your own, you can call SERVPRO of Burke County for help!