Recent Water Damage Posts

Why House Fires Typically Result in Water Damage

3/18/2019 (Permalink)

Water Damage Why House Fires Typically Result in Water Damage Above, water damaged the interior of a home that had a fire in the kitchen area. Water and fire damage go hand-in-hand!

House fires aren’t an uncommon occurrence in the Lenoir and Taylorsville areas; in fact, we usually get at least one or two fire-related calls a week. But in most instances, we first have to send out our water technicians before we send our fire-cleaning team.

Fire Damage Creates Water Damage

As everyone knows, one of the most common ways to extinguish a fire is to douse it with water. (Be aware that water won’t put out every kind of fire.) And of course, the amount of water needed is proportional to the size of the fire, so a large fire is going to need a lot of water.

That’s why house fires tend to have significant water damage—firefighters have to use a lot of water to put them out. In commercial fires, water damage can also occur when even a small fire triggers the sprinkler system. As a result, affected homes have two types of damages that need to be addressed.

Mitigating Your Water Damage

When we respond to a home that has both fire and water damage, we first dispatch our water mitigation team. Because unmitigated water damage can lead to mold and additional structural damage, it’s imperative that it becomes a priority. After that’s been addressed, we’ll follow up with our fire damage cleanup team.

Expecting the Unexpected

Unfortunately, disaster strikes when and where we least expect it. And in many cases, damages can be extensive, requiring multiple phases in the restoration process. While it’s not possible to prevent every disaster, it’s a good idea to plan and prepare for worst case scenarios. We recommend you put together contingency plans and talk with your local insurance to make sure you’re properly covered.

The Water Mitigation Process

10/16/2018 (Permalink)

Water Damage The Water Mitigation Process Air movers and dehumidifiers (pictured) are two essential tools used in the water mitigation process.

This is an update/revision of this 2015 post.

Water removal is a complex process that requires numerous techniques and tools to accomplish. Depending on the extent of the damage, there can be multiple steps required to make it “Like it never even happened.” To give a basic understanding of the steps typically required during water restoration, we’ve provided the outline below.

Water Damage Removal and Restoration: A Brief Overview 

There are four essential parts of the initial water damage restoration process. These steps are water removal, moisture mapping, mold prevention, and water drying. Below we take a further look into these four processes.


Flood Water Removal

The first step in the water restoration process is actually comprised of two parts. First, our technicians have to identify the source of the water damage and ensure it is no longer contributing to the issue. In some cases, an outside party—such as a plumber—is needed to fix the problem before our work can proceed.

Our certified SERVPRO techs will then use various equipment to remove any standing or excess water. Depending on the amount of water, we’ll use anything from powerful water pumps to specialized vacuums to remove the water. 

Moisture Mapping

Moisture mapping is the process of generating a map that indicates the moisture values of your property. One of the most common ways to do this is to use a moisture meter to determine the relative moisture levels in an area or material.

In addition, our restoration specialists will take photos to help assess the extent of the water damage to your property. These photos also provide you with historical evidence of the water damage. 

Mold Prevention

If unaddressed, residual moisture caused by a leak or natural disaster can give rise to mold growth. To prevent this from happening, our technicians will apply an antimicrobial treatment to the affected area to help prevent mold growth.

Water Drying Techniques

There are drying techniques that our water damage restoration experts can use to get your residential property back in shape. While there are a few, the main two are:

1. Air Movers

Air movers are focused, high-velocity fans that help facilitate the drying process. These evaporators work by promoting air circulation and thus diminishing and controlling humidity.

2. Dehumidifiers/Desiccant Dehumidification

Dehumidifiers remove moisture from the air. These always accompany air movers because they draw out the moisture from the humid air that the air movers produce. In conjunction, they can drastically accelerate the natural drying process.

Restoring Your Home after a Disaster

SERVPRO of Burke County has been part of the Morganton-area community for several years, and we have worked with numerous local homes and businesses after they’ve had water damage. If you need professional help removing and drying water, you can call SERVPRO of Burke County at (828) 874-0966!

4 Things You Should Do Immediately After a Water Damage

9/14/2018 (Permalink)

Water Damage 4 Things You Should Do Immediately After a Water Damage When your home or building has water damage, immediately place objects between furniture and wet carpet to prevent further damage!

Water damage is the last thing anyone expects to have at their property, but it’s a very common occurrence. That’s why you should be prepared for the worst. If you have water damage, there are 4 things you should do while you wait for help to arrive.

  1. Remove as much water as possible. After you’ve called your local cleanup and restoration company to perform services, you should begin getting out as much water as possible. While the company will do this upon arrival, the faster drying can begin, the less likely you’ll have mold growth.

  1. Wipe excess water from wood furniture once items are removed. Wood and water are not a good combination, particularly when it comes to furniture. The longer the wood is wet (especially if it’s a lot of water), the more likely the wood will warp.

  1. Place objects between furniture legs and wet carpet. Allowing your furniture’s wooden legs to immerse in the wet carpet can actually blemish your carpet. We suggest you use aluminum foil or wooden blocks to keep them from touching.

  1. Turn on the air conditioning (particularly in the summer). Your A/C can go a long way in the drying process. Because humidity drags out the drying process, cool temperatures and air circulation can speed it up. This is especially important when it comes to mold prevention, as the longer the affected area is wet, mold has a chance to begin growing.

Water damage can be overwhelming, but taking some action while you wait for your local disaster cleanup and restoration company can go a long way. If you need help restoring your Morganton, NC home or business after enduring water damage, you can call SERVPRO of Burke County at 828-874-0966!

Water Damage Q&A: When is Water Damage Dry?

7/27/2018 (Permalink)

Water Damage Water Damage Q&A: When is Water Damage Dry? Employee Eric Hershberger shows off one of our moisture readers, which indicates the relative moisture level of an object.

Imagine heavy rains have recently flooded your basement and now it’s submerged in about 5 inches of water. Once your local cleanup and restoration company has sucked up all of the standing water, they then have to set equipment to speed up the drying process and remove moisture from the affected areas. But it’s been two days and they say they still aren’t done drying, so they leave with the equipment behind and promise to check again tomorrow.

How Do You Know When the Water Damage is Dry?

It might seem like the technicians aren’t doing anything after initially setting the equipment, but the drying process can be relatively long and require little to no action from the technicians during that time. Their role during this process is to check on the moisture levels every 24 hours and make any necessary adjustments to the equipment.

So how do they know when they’re done drying? They use moisture readers to check the relative level of humidity of both the affected area and several samples from unaffected areas. Based on the levels picked up in the unaffected areas, the technicians have a drying goal to achieve in the affected area. Once they’ve achieved their drying goal, they are able to remove the equipment and cleanup.

If you’re currently recovering from a water loss, feel free to ask the technicians on the job what their drying goal is and where they currently are in the process. If you choose us to do the work, our technicians are more than happy to walk you through the process and provide daily updates as they check moisture levels!

Why Water Mitigation is Important

7/5/2018 (Permalink)

Water Damage Why Water Mitigation is Important Air movers and dehumidifiers are essential for any water mitigation work!

We rarely expect it, but it happens to most people at some point in their lives—their home or business suffers water damage. If you’re lucky, the damage is minor and can be easily cleaned up; if you’re less fortunate, it can be a stressful and expensive process. Regardless, no amount of water damage should be ignored or insufficiently handled. In case you’re not convinced, we have a few reasons why you should perform water mitigation services immediately after a water damage.

Mold Damage

Nobody wants mold on their property, but if you don’t clean up water damage, it’s exactly what you’re going to get. Mold is a fungus that breaks down organic material and is spread by spores. One of the key ingredients for its growth, though, is water.

Oftentimes when mold is present, it’s because of unaddressed water damage or high humidity (which could also be a result of water damage). Earlier this year, we had to gut two homes because they had been infested with mold as a result of severe unattended water damage (both homeowners had been out of state during the time of their respective disasters).

Structural Damage

Many homes are built with porous materials, which means that water is likely to seep into spaces that you can’t see. When water damage is not treated, the water can be absorbed by structural materials and begin to weaken or rot. This can ultimately lead to extensive repair work.

Mitigation work addresses this moisture and draws it out before it can cause substantial damage. The process is aimed at restoration rather than replacement, so it’s also much cheaper than getting repair work.

Bacterial Growth

Water damage is assessed and divided into categories based on contamination levels. These categories help water restoration experts determine the steps needed to complete the job. Ranging from categories 1 - 3, the higher the category, the more contaminated and dangerous the water is.

When anything other than Category 1 water damage is present, there is a strong possibility of bacterial growth. This growth can create hazardous environments for the elderly or those with respiratory or immune system complications; in some cases, it can be very toxic.

Water mitigation in many cases will include antimicrobial and other cleansing measures to eliminate much of the present bacteria.

Water Mitigation Protects You & Your Property

Water damage is a serious issue that can lead to more expensive problems. Unless you’re familiar with the mitigation process, we highly recommend that you call your local water restoration company. If you need professional services, call SERVPRO of Burke County at (828) 874-0966 today!

4 Common Sources of Water Damage

5/24/2018 (Permalink)

Water Damage 4 Common Sources of Water Damage When a burst pipe damaged soaked large parts of this hospital, our team set up equipment to dry it out!

We get calls to mitigate water damage nearly every single day. In many cases, the damage is minor and we’re able to complete our work very quickly; in other cases, the damage is significant and can cause structural and/or mold damage. While it’s difficult to prevent damage from ever happening, you can lower the risk by being aware of common sources of water damage!

Burst Pipes. During the winter months, when temperatures drop below freezing, water in your pipes will freeze and expand. When they thaw, your pipes are likely to burst and flood the inside of your property. To prevent frozen pipes from bursting, apply a heating pad or blow dryer to the frozen areas.

Water Heater. Water heaters—naturally—store a lot of water. Over time, these appliances will wear down and can leak or burst. The best way to prevent this kind of water damage is to have regular maintenance and inspection.

Appliance Incidents. In general, we use a lot of different appliances each day that have the potential to cause water damage. In fact, we often get calls about damage caused by dishwashers, ice makers, washing machines, and more! Each appliance is different, but it’s best to regularly inspect them to ensure there aren’t any cracks or leaks.

Structural Leaks. We expect our homes to protect us from the elements, but weaknesses in the structure can lead to water damage. Routinely inspect the structure of your home and identify places where water can (or possibly already is) enter your space.

Water damage can happen to anyone at any time, but that doesn’t mean that you can’t actively try to prevent it. If you are vigilant and conduct regular inspections of the four sources mentioned above, you’ll lower the odds of future water damage. But if your home ever is affected, you can call SERVPRO of Burke County to make it “Like it never even happened.”

3 Things to Do if Your Home Suffers from Water Damage

3/26/2018 (Permalink)

Water Damage 3 Things to Do if Your Home Suffers from Water Damage If water damages your home, SERVPRO of Burke County will bring in its team of experts to dry affected areas and mitigate damage.

No matter who you are or how cautious you are, water damage can disrupt your life and set your home up for further damage. Because disaster often happens when you least expect it, most homeowners are unprepared to respond quickly and appropriately to water damage. While most cases will require a professional disaster restoration company to come to the rescue, there are some things a homeowner can do to reduce the scope of the damage.

  1. Shut off the water. If your water damage stems from burst pipes, leaks, or similar problems, shut off your home’s water valve immediately. This will prevent further damage and let you focus on mitigation. You will want to call a plumber if there is any damage to your plumbing system.

  1. Remove excess water immediately. A disaster restoration company will make sure to dry everything, but the longer your possessions sit in water, the more likely problems such as mold will occur. While you wait for help, start removing water and drying damp objects. (Remember not to use a vacuum to suck up water; this will damage it and potentially lead to more problems.)
  1. Keep humidity low. If you opt not to use a disaster restoration company for any reason, then it’s important that you keep your humidity relatively low. Because mold thrives in humid environments, it’s vital that you keep it low enough to prevent it from growing. Dehumidifiers are a great tool for this, but allowing air to circulate is also important. If you’re uncertain how to proceed (or if mold starts growing), it’s strongly advised that you call a disaster restoration company immediately.

It can be stressful when your home suffers from water damage, but you’re not as helpless as you might think. If you act quickly and call the appropriate professionals, your home and belongings can be saved from devastating damage.

The Significance of a Proactive Approach in Mitigating Water Damage to Your Bridgewater Home

11/25/2017 (Permalink)

Water Damage The Significance of a Proactive Approach in Mitigating Water Damage to Your Bridgewater Home SERVPRO technicians have the training and equipment to quickly and efficiently mitigate water damage and prevent future damage from occurring.

Call on SERVPRO Immediately to Minimize the Effects of Water Damage to Your Home

You may choose to wait for disaster to happen first and respond later. You may choose though to anticipate a disaster’s likelihood of happening and prevent it. The choice is all yours. However, all factors considered, you are better off adopting a proactive approach to mitigate water to your Bridgewater homes and property.

By having been operational in the area for far too long, we at SERVPRO are by all means familiar with the significance of such kind of approach. We have a team of experienced and IICRC-certified technicians who have identified some of the attendant core benefits. We are all the more glad to share them with you.

Chief among these benefits is the fact that you stand to incur less water damage if water damage does actually happen. That is because this approach enables you to seal all the various loopholes that may result in adverse damages later. You do not want to forfeit this benefit at all, owing to the sensitivity of most of the possessions that may be negatively impacted.

Next in line, as SERVPRO has consistently noted, is your expenditure of greatly-reduced costs of repairs later. This stems from the fact that you incur reduced damages as pointed out and explained above. Any sane property owner may naturally want to spend as little amount of money as possible. This makes your adoption of this approach non-negotiable.

The third major benefit you stand to accrue is timely intervention and mitigation of any possible future damages. Our technicians have helped untold scores of homeowners identify and deal with any leaks that may let in much water later. Most of the affected persons have later on sent their feedbacks telling us just how our interventions saved their property from further intense damage.

Dealing with the effects of water damage is no joke. That is why it is in your best interest to forestall the phenomenon by all means. The last major benefit of this proactive approach, we at SERVPRO has identified, is less time wastage on your part in your attempts to mitigate these side effects. That is because the approach shields you from too much damage which requires too much time to restore.

Count on us, SERVPRO of Burke County to handle all your inspections and proactive maintenance. Call us right away at (828) 874-0966. We will be all the more glad to assist you, just like we have already assisted scores of homeowners like you!

Click here for more information about Bridgewater.

Finding the Cause of Roof Leaks in Your Valdese Home

7/18/2017 (Permalink)

Water Damage Finding the Cause of Roof Leaks in Your Valdese Home Clogged Gutters Can Cause Roof Leak and Attic Leaks in Your Valdese Home. Better Call SERVPRO

Ceiling Leaks Can Indicate Many Water Damaging Issues

Roof leaks are not always easy to diagnose. It may not even be your roof that is leaking at all. When you have a stain on your ceiling, it is a common misconception that the leak started right above that area. Water travels, so when there is a leak in your home, it could be traveling downward from another part of your home, dripping onto the ceiling and making you believe that is the location of the leak.
 
You need an experienced water damage remediation company, such as SERVPRO, to help you determine where the leak and water damage is coming from. There are some other things to think about as well, as water on the ceiling of your Valdese home can be the cause of a variety of things. SERVPRO has the tools and knowledge to find the real cause of the leaking.
 
Leaking or Dripping Pipes
Plumbing can be found in your attic and can be either leaking or accumulating condensation which causes water to drip. It is a common occurrence and leads to a roof issue that is missed interpreted. SERVPRO can spot this problem during an initial inspection.
 
Condensation
If your home is not insulated or vented properly or has a whole-house humidifier which is set too high, condensation can build up, causing moisture in your house, especially the attic. These humidifiers should not be put over thirty percent per the manufacturer guidelines to avoid this issue.
 
Moisture in a crawl space can be a factor as well. It is invisible and rises eventually through your home, stopping at the roof deck and causing condensation. Our technicians can help get rid of this moisture with the use of our industrial pumps and dehumidifiers.
 
Clogged Downspouts and Gutters
When your gutters get clogged, the water has nowhere to go but in your home. Gutters must be maintained properly, so water does not back up with any debris. Gutter guards can help prevent the buildup of debris in the gutters, or you can just keep them cleaned out properly. Checking them every few months is a good idea.
 
SERVPRO of Burke County is here to help you whenever you need, no matter the time of day. Give us a call at (828) 874-0966 if you see the dreaded ceiling spots so we can find the problem and fix it for you.

See beautiful Valdese here.

Water Removal Services Available In The Valdese Area

6/5/2017 (Permalink)

Water Damage Water Removal Services Available In The Valdese Area It takes professional water removal services to eliminate moisture from plumbing leaks or flooding issues plaguing your area.

Water Removal Services

Having water invade your home, cause damage, and linger without receding is common. It takes professional water removal services to eliminate moisture from plumbing leaks or flooding issues plaguing your area. Never hesitate to ask for help.

Get water issues under control in your Valdese home, use water removal services available from a local company that has your homes safe recovery in mind. We can help remove standing water, prevent secondary damages from forming, and help you prevent future incidents from occurring. Giving SERVPRO the opportunity to respond to your emergency situation gives you access to a variety of services, advanced water extraction equipment, and expertly trained technicians who understand how devastating this type of event can be. If you attempt to eliminate the problem yourself, without the proper training, you could end up causing more damage than you might think.

With several years experience performing water removal services for thousands of customers just like you, SERVPRO technicians respond quickly, performing services in a manner that reflects the urgency of your situation. Time is essential in dealing with water-related issues, making every second important in recovering valued items, furniture, or protecting the very structural integrity of your home. Take advantage of what SERVPRO has to offer including quality water extraction, the use of moisture detectors, dehumidifiers, hygrometers and more. We can locate every hidden pocket of water on your property and dry each item affected by the event. Often producing quality results that you never expected to achieve.

We can help you prepare your property for these types of events in the future, installing additional drainage, backflow valves, sump pumps, or even improving the grading of your yard and inspecting your roof gutters. Our technicians can perform any functions necessary to get the job done right the first time. You never have to schedule other contractors; we can do it all.

Contact SERVPRO of Burke County for a full-service solution to water issues on your property. We take creating solutions to your problem seriously, performing at a level that often exceeds our customer's expectations. Call our office today (828) 874-0966.

Want to learn more regarding the city of Valdese, North Carolina? Click https://townofvaldese.com/

Water Damage In Your Valdese Home?

4/18/2017 (Permalink)

Water Damage Water Damage In Your Valdese Home? Valdese Unwanted Water Damages Carpeting and Homes--Call SERVPRO for Restoration

Rely on the Experts from SERVPRO for Recovery from Water Damage

Many homeowners commonly make the mistake of not seeking professional services until damages get so far out of hand that water begins to burst everywhere, or floods entire sections of their homes. A quality restoration company is not just here to help you recover after an event occurs, they are also here to help you prevent incidents from happening.
 
If you notice any amount of water damage in your Valdese area home, contact a local restoration company with IICRC certified technicians to perform a full inspection of your property. They can help determine how extensive the damages are and give you advice on how to proceed.  
 
At SERVPRO, we have experienced situations where tiny leaks remain undetected for weeks, or months, causing severe water damage and extensive mold growth to occur, without the homeowner even knowing it. Small leaks, hidden moisture, roof leaks, broken fixtures or appliances, as well as a variety of plumbing issues add to the situation if not maintained properly.  
 
Contact a company, like SERVPRO, when these kinds of issues become a problem in your home. We perform a full pre-inspection of your property, locate hidden moisture with infrared moisture detectors and make any repairs necessary to get the source of moisture causing the problem under control. Not to mention we have access to a variety of water extraction equipment and several years of experience dealing with water issues just like yours.
 
SERVPRO technicians can provide you with grading and drainage services to help prevent flooding during inclement weather, going as far as installing submersible pumps and backflow valves when necessary. We can also check all of the pipes on your property for leaks and make the necessary repairs to prevent issues from forming.
 
Avoid waiting until an event occurs on your property before contacting a professional restoration company, the more information you provide or, the more of a chance you give us to protect your home properly, the likelier you are to avoid extensive damages.  
 
Give SERVPRO of Burke County a call today. Any of our staff can provide you with a full description of available services and help you discover which solution would be best to address your unique situation.We are here to help, call anytime. (828) 874-0966

Water Damage in Your Morganton Home can be Ugly and Possibly Hazardous to Your Health

3/23/2017 (Permalink)

Water Damage Water Damage in Your Morganton Home can be Ugly and Possibly Hazardous to Your Health Water can seep into your house after an event causing damage. Invite SERVPRO to assess and remediate for more than satisfactory results.

SERVPRO Technicians Find the Source of the Water Damage before Beginning the Remediation Process


When water is present in your home in areas that are not designed to have water, these areas become damaged. Often, water leaves behind signs of its presence. Some of these are simply unappealing to look at, and others can create dangers in your home.
 
Morganton homes are not immune to water damage, no matter how well or recently they were built. Many newer homes in the United States have problems with moisture condensation because of their tighter construction. Others have problems with basements filling with water because gutters have downspouts placed too closely together in only a few areas, without any drainage system in place to draw the water away from the home's foundation.
 
Water stains, bubbled wallpapers, mold infestations, and warped and cracked flooring often remains behind after water has intruded. These changes in your home can destroy its appearance quickly, and also make your home unsafe for your family. Mold spores can find their way into areas that were otherwise untouched by water and create their own type of damage by disintegrating the surfaces on which they grow.
 
Larger problems are created when the foundation of your home is affected by water damage. If downspouts allow enough water to collect on the exterior of your home in concentrated areas, this can turn the once-solid ground into mud. This mud can move, and press against the foundation walls.
 
At the same time, crawlspaces can also become damaged. Remaining wet, crawlspaces can allow mold to grow and then enter your home through air intake venting systems. Often, floors inside of crawlspaces are dirt, and the presence of water turns this dirt into mud. Covered and dark, it can take a lengthy period for these areas to dry out completely.
 
Regardless of the nature of your home's problem with water damage, SERVPRO of Burke County has the professionals who can cure your house, making it “Like it never even happened.” To find out more, contact us at any time of the day or night at (828) 874-0966.

Why Water Removal in Bridgewater is Sometimes Required Before Other Services

3/1/2017 (Permalink)

Water Damage Why Water Removal in Bridgewater is Sometimes Required Before Other Services Don't let water stand in the way of your construction project. Call SERVPRO to remediate so that the project can go on.

Removing Standing Water Can Help Prevent Secondary Damage From Mold

There are a few construction-related projects which cannot proceed until everything at the site is completely dry. These projects include remodeling, repairs, and room additions. These projects can fail unless they are protected from the damaging effects of water in the home itself and moisture in the air.
 
Completing projects in Bridgewater such as these can trap moisture inside different areas of your home, causing many different problems in the future that water removal can prevent. SERVPRO can remove water with a large pump truck that uses suction to remove standing water. Water is also found in the air in the form of humidity. Increased humidity, or dampness, must also be dealt with to ensure the best results possible.
 
When air contains more water than it should, using a dehumidifier can help. Reducing the moisture can take a day or two, but the time involved is worth the results that can be obtained. SERVPRO uses dehumidifiers to help remove moisture from the ground in situations where crawl spaces are acting as a conduit for moisture to enter a home. Carpeting can also absorb a substantial amount of moisture, but dehumidification can bring moisture back to normal levels, wherever the moisture is being trapped. Placing a dehumidification mat on a hardwood floor can also decrease the level of dampness.
 
Because moisture travels to drier environments, drying one area will also make other areas drier. As the air becomes drier, it can then absorb the moisture that was trapped before inside the floors and walls, as well as in other areas. Moisture trapped and left as-is can allow mold to grow, affect newly-installed drywall, or cause wood to swell and then warp, buckle, and crack. These problems can destroy even the best work in any remodeling or repair job. Adding a room onto a home with higher than normal humidity levels should have a dehumidifier installed, to ensure that humidity levels remain at normal levels.
 
Calling SERVPRO of Burke County can prevent problems through water removal services that can protect the outcome of your current projects. We can be reached day or night at (828) 874-0966. Because we know construction projects happen year-round, we are always here, ready to answer your call.

Residential Home Water Damage

6/14/2016 (Permalink)

Water Damage Residential Home Water Damage When you need immediate help after a water damage emergency, SERVPRO of Burke County will be there to save the day!

Water Damage in Residential Homes

Who would had ever thought that you would return from a week long family vacation only to find a collapsed foyer and water all over the floor? Residential water damage in Valdese can occur at any time without warning. Sometimes the classic signs of a water leak are obvious while other times they can occur slowly for an extended period of time.On the surface, it may appear that everything in the home is in good working order until you come home to a surprise. For this reason, it is not a bad idea to consider house sitters or turn off the water to upstairs laundry rooms until you return home. 

Sometimes the classic signs of water leaks in Valdese are obvious while other times they can occur slowly for an extended period of time.On the surface, it may appear that everything in the home is in good working order until you come home to a surprise. For this reason, it is not a bad idea to consider house sitters or turn off the water to upstairs laundry rooms until you return home. 

The idea of an upstairs laundry room can be quite appealing since the bedrooms are nearby. This convenience is often viewed as a luxury because it takes the leg work out of walking up and downstairs to a basement laundry area. Although an added commodity, one of the major problems that homeowners need to be aware of is how well the washing machine is placed over the drain. If a washing machine has recently been replaced and mounted, homeowners should stay alert for signs of Valdese water damage issues. Although washing machines may not leak, if they are mounted incorrectly or if a portion of the drain or central drain valve becomes cracked, the water will escape and try to find an exit route. Small amounts of water often may eventually meet the threshold and result in significant water damage. The escaped water can find pockets in ceilings, walls, and even light fixtures to collect and form pockets resembling bubbles. Once the bubbles have reached their maximum capacity, it gives way, and the water escapes without warning. Understanding that water travels along various pathways until it finds an escape route is necessary to understand why the water damage turns up in an area that is unexpected. 

Locally Owned Company with National Resources

If you ever find yourself in a water emergency, call on your emergency team of experts for water clean up and restoration services at SERVPRO of Burke County at (828) 874-0966. When water shows up without a welcome, count on us to things back to normal. 

Water Damaged Home in Marion Completely Restored

4/22/2016 (Permalink)

Water Damage Water Damaged Home in Marion Completely Restored Severely Water Damaged Home in Marion was Completely Restored

Letter of Appreciation - Shuford Home in Marion

Below we are sharing the content of a letter of appreciation from another of our satisfied customers who was kind enough to share his sentiments about how the water damage restoration went at his home in Marion:

"Recently I had extensive water damage to my home caused by a leaking water heater.  I contacted my insurance company, Nationwide, and the claim was handed over to Mark Semande who contacted me and proceeded to handle my claim in a quick and professional manner.  Mark referred the claim to SERVPRO of (Burke County).  Eric Hershberger, project manager for SERVPRO, contacted me and immediately went to work to repair my home.

All the people that were involved in the repairs were extremely efficient and professional.  My home was returned to me in very good condition.  I am grateful to Mark and Eric for their professional and efficient handling of my accident and to the employees involved in all the repairs.  Any problem that came up during the repairs was handled immediately and professionally.  Everyone was courteous and respectful of my situation as I had to move out of my home for several weeks.

I am very thankful to everyone for their consideration toward me and my wife during this time."

Thank you for sharing, Mr. Shuford!

Drexel Water Damage- Takes Urgency And Complete Focus

3/25/2016 (Permalink)

Water Damage Drexel Water Damage- Takes Urgency And Complete Focus Call SERVPRO To Quickly Start Water Extraction Saving You Inconvenience and Money.

SERVPRO Promptly Begins the Water Damaging Restoration Process for your Drexel Property

When Drexel water damage occurs from water entering your home, and there are many reasons why, something must be done about it, immediately. Rapid water removal in your Drexel house spells the difference between a clean and safe home, with less cost and inconvenience, or one that is unhealthy and undermined to the point of expensive replacement and restorations services being required.

This water may have come in through the basement walls, due to groundwater flooding. The number of reasons varies considerably. And now it is time to get a few professionals involved. One of these professionals is your insurance company. They must be called even as the water source is being turned off if it was a burst pipe or broken appliance. In the case of water intrusion exceeding more than several inches in depth, vacate the premises to avoid electrical shocks or worse. Your agent will send out an adjuster if there is extensive water damage to your structure. If less, you may be advised to take photos, and document the water damage. Then call a water damage restoration company for an estimate.

The next call should be to a Drexel water removal company like SERVPRO. The timing for this is crucial as waiting will increase the likelihood of secondary water damage. The water will absorb into the building materials in your house. This can undermine the structural integrity and cause walls to buckle, ceiling panels to fall and furniture to be affected to the point of being non-salvageable.

Getting the water out begins the entire water damage restoration process. It will also mitigate mold growth by diminishing the amount of moisture and condensation needed for fungi proliferation. With a signed agreement, SERVPRO can immediately start the water extraction. We will also help with the insurance claim and paperwork.

The inspection and assessment uncover what damages are present and help create the unique plan for the water removal from your Drexel home. While this investigation is continuing, crew members can be setting up submersible and gas-powered pumps for rapid, continuous water extraction. By reducing the standing water to zero, wet vacs remove the residual water and then the moisture issues can be addressed. Large industrial fans, air movers, and dehumidifiers will begin to reduce the relative humidity (RH) within the structure to normal levels. This generally takes three to four days, depending on the unique situation of the water intrusion. 

Urgency is the most important element of all we do, so if you have a water damaging event in your Drexel home, please call SERVPRO of Burke County 24/7 at (828) 874-0966 for urgent attention. Our goal is to mitigate losses and restore your home to its pre-loss condition "Like it never even happened."

The Importance Of Using A Water Damage Restoration Company in Hildebran

2/25/2016 (Permalink)

Water Damage The Importance Of Using A Water Damage Restoration Company in Hildebran Wearing Rubber Boots Indoors Means It's Time to Call SERVPRO

Your Hildebran Water Damaged Home Is in Expert Hands with SERVPRO

It is a significant task to deal with water damage restoration in Hildebran after the devastation of a flood. Water damage restoration not only deals with the necessity of having to drain the excess water from your home, but it also entails the need to repair parts and items that have been soaked in water. These items may have sustained damaged, and the goal is bringing them back to good condition once again.

You are already horrified by all the damage and what you have lost that can never be replaced, such as family photos and other keepsakes, etc. It is important to ensure that the cleaning effort, repair, and restoration commence as soon as possible. You may seem in a state of shock, have never done this kind of thing before, are overwhelmed and lack time to complete such a big job, though you know it must be done. Then it is time to get a water restoration company like SERVPRO to tackle this big mess for you and certainly there are many benefits to doing so.

Water damage restoration goes fast and smoothly when you hire a professional, qualified water restoration company since it can face any challenge of water damage. These experts handle every detail of the cleanup and remediation without any hassles for you.

We have all the required equipment to get the job done. Water pumps, portable pumps, wet-vacs, sump pumps, and even mops are at the ready on our SERVPRO green trucks. Additionally, our crew can tackle the various aspects of the water damage to make things go efficiently and quickly. This will deter secondary water damage, salvage more of your personal belongs, lessen your stress and inconvenience, all while saving you money.

These water damage restoration workers, trained through IICRC programs supplemented by extensive corporate and franchise reinforcements, know exactly and precisely how to mitigate mold and mildew from growing and taking over your home because of Hildebran water damage. We have various techniques to clean and protect your walls, cabinets, windows, doors, basement and other places where water has caused damage. We implement the usage of industrial grade cleaners and disinfectants (antifungal and antimicrobial) that are considered to be safe for your family's health. These agents are dispersed by foggers ensuring penetration into the most hidden and recessed areas of your structure.

If you do require water damage restoration services for your Hildebran home, don't hesitate to call SERVPRO for prompt service. We will assess the damage, keep you in the loop throughout the process, and have a final walk-through with you. We guarantee your satisfaction as we return your home to its pre-water damage shape "Like it never even happened."

We’re Highly Trained Water Damage Specialists

SERVPRO of Burke County specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our procedure emphasizes regular monitoring and documentation of the drying process. We can help our local communities of Hildebran, Lake James, and Valdese with fast 24/7 emergency service. Call us for assistance at (828) 874-0966

Water Damage in a Valdese Property

12/10/2015 (Permalink)

Water Damage Water Damage in a Valdese Property Call SERVPRO When a Mop Just Won't Get the Job Done

Restore Your Water Damaged Home in Valdese with SERVPRO's Expertise

Valdese water damage not only can result in substantial property loss but can lead to much confusion on how to go about restoring your home to normal. In large part because of easy access to internet articles, more and more residential property owners are scrambling onto the DIY bandwagon. In many cases, homeowners will find blog posts or web articles that outline how to repair their property when it is subjected to water damage. While there may be some DIY projects that are safe and effective to complete, this is usually not one of them. The one caveat to this last statement is: you can handle a puddle of water or a small repaired drip under the sink with a mop and bucket. In fact, SERVPRO recommends hiring a team of trained professionals to complete the water damage restoration work for you.

1. Ease the Burden. When your property is subjected to water damage, there are likely a ton of things you have to do to recover. Some of them include contacting your insurance agent (hopefully you are covered,) taking pictures of the damages, and keeping your family calm. By obtaining professional water damage restoration services, you can be confident that a great portion of the remediation process is under control without you having to play an integral role.

2. Health Hazards. Large volumes of water intrusion can result in some health and safety hazards. Most homeowners are unfamiliar with these hazards. For example, slipping on a wet floor or sustaining an injury from a hidden object can happen. Can you recognize the nature of the water, is it clear tap water, gray water from a faulty appliance or black water from sewage or flooding? Contaminants in water can cause serious illnesses to individuals who are exposed to them without wearing the proper protective gear.

3. Specialized Equipment. The following list is not normally found in a Valdese garage or storage shed: water pumps, sump pumps, air movers, desiccant and refrigerant dehumidifiers, foggers, and industry efficient cleaners and disinfectants. The rapid removal of standing water limits opportunistic mold from growing within your home. Health concerns have been noted from mold proliferation.

4. Comprehensive Services. When your house is impacted by water damage, there is a wide range of issues that can surface on your property. SERVPRO water damage restoration experts possess the training, experience, along with the equipment and supplies, to address and resolve all of them. Upon water removal, still looming are:
• sanitation,
• content restoration, on-site or pack-out to our cleaning facility
• smoke removal, if a fire necessitated extinguishing
• deodorization
• odor removal, not masking
• mold remediation potential
• air duct cleaning

SERVPRO is the company to call for customized, cutting-edge services that yield successful results. Our IICRC-certified technicians will provide you with the detailed care and expedient services necessary to restore your Valdese water damaged home quickly to pre-loss condition. We provide validated documentation that your home is dry and invite you on a final walk-through to ensure your complete satisfaction.

Locally Owned Company with National Resources

We live and work in Valdese too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Burke County is close by and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Valdese, Morganton, and Hildebran communities and want to do our part to help when called upon. (828) 874-0966

Water Damage Removal in a Morganton Home

9/16/2015 (Permalink)

Water Damage Water Damage Removal in a Morganton Home Water Damage to House

SERVPRO Minimizes Water Damage in Morganton

Water removal is a complex process that requires numerous techniques and tools to accomplish. The steps taken to restore a residential property to its original condition will be contingent upon the extent of the damage. To get a basic understanding of the steps typically required for a water damage effort, review the short outline provided below.

Water Damage Removal and Restoration: A Brief Overview

There are four essential parts of the initial water damage restoration process. The steps include:

Flood Water Removal

The water damage restoration process commences with stopping the source of water intrusion. Certified technicians from SERVPRO will then use various types of equipment to accomplish water removal. In general, powerful, portable water pumps and truck mounted vacuums are used to remove the water accumulated within the structure.

Moisture Mapping

Moisture mapping is the process that involves the use of detection equipment to generate a map indicating the moisture values of

your  residential

property. One of the most common methodologies used to obtain accurate readings is infrared readings. Additionally, restoration specialists will take digital photos to help assess the extent of the water damage to your property. These photos also provide you with historical evidence of the water damage.

Mold Inspection and Removal

If unaddressed, residual water caused by a leak or natural disaster can give rise to mold damage. To prevent this from happening, restoration experts from SERVPRO will sanitize the affected area to help prevent mold growth. In some cases, remediation specialists will also use ventilation and deodorization processes to remove airborne contaminants and unwanted odors.

Water Drying Techniques

There are water drying treatments that water damage restoration experts can utilize to get your residential property back in shape. Some of them include:

1. Air Movers

Air movers are high-velocity fans that help facilitate the drying process. These evaporators work by promoting air circulation and thus diminishing and controlling humidity. These efforts are effective in extracting liquids from porous materials, including plaster, drywall, wood, and carpet.

2. Dehumidifiers/Desiccant Dehumidification

Dehumidifiers remove moisture from the air. The SERVPRO water damage restoration technicians can extract lingering water and moisture from the area. There are two types of dehumidifiers, refrigerant dehumidifiers, and desiccant dehumidifiers. Refrigerant dehumidifiers cool the surrounding air, thereby preventing the air from retaining water. Desiccant dehumidifiers utilize materials to absorb and dry out moisture. Dehumidification is an integral step in the inhibiting of mold proliferation.

If your home in Morganton has been affected by unwanted water damage, it is important for you to attain professional restoration services. The company to call is SERVPRO. These highly trained professionals work with dedication and diligence to ensure that your property in Morganton is restored to its original condition.

Locally Owned Company with National Resources

SERVPRO of Burke County is locally owned and operated, so we are part of the community of Morganton too. When you have a flooding or water emergency, call us at (828) 874-0966!