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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How to Prepare for Power Outages

12/31/2018 (Permalink)

Storm Damage How to Prepare for Power Outages A power outage can be a major nuisance, but there are some things you can do beforehand to mitigate the effects.

We recently had a snow storm unlike one we’ve seen in at least a couple of decades. In addition to over a foot of snow, we also had sleet and rain—a combination which caused power outages throughout Burke County and the surrounding communities. Storms often cause power outages, but many people are unprepared. If a storm is expected to hit through the area again, here are a few ways you can prepare for a potential power outage.

  1. Purchase flashlights or candles. Once it turns dark, you’re going to need a light source. While your phone works, it’s better to have a dedicated flashlight so you don’t drain your phone’s battery. A candle also works, but it poses a potential fire hazard if it is not handled appropriately.

  1. Stock up on non-perishable food. If you don’t have power, you likely don’t have a way to store or heat cold food. That’s why it’s important to have food items that can both be eaten and stored without power.

  1. Get a power bank for your phone. For many people, your phone is an essential communication tool. It’s even more important when you don’t have power—it’s likely you still have service so you can connect with emergency services and get updates. But over time, their batteries will drain, so it’s a good idea to get a power bank so you can recharge your phone!

Power outages can be a nuisance, but with a little bit of preparation, you can pass the time and get through the situation. If your home sustains damage, though, SERVPRO of Burke County is here to help! You can call us at (828) 874-0966!

3 Company Highlights from 2018

12/28/2018 (Permalink)

Why SERVPRO 3 Company Highlights from 2018 This is our original office from 10 years ago! We've grown a lot since then, and we will continue to do so!

2018 is coming to a close, and now we’re looking ahead to 2019, which marks our 10th year anniversary. In this last year, we’ve had a lot of growth, but we’ve also had several challenges. We’d like to take a moment and reflect on the highlights that shaped 2018 for us here at SERVPRO of Burke County.

Large Loss at Martinsville Speedway

As a Large Loss franchise, we are apt to be called to distant places to clean up and restore damages. Earlier this year, we were summoned to Martinsville Speedway in Virginia to restore the racetrack after there was significant flooding. Not only did some of our crew travel to help, but they also had the opportunity to ride on the race track in our green, SERVPRO vehicles

SERVPRO Team Building 2018

Since 2009, we’ve grown from a trio to a large team of over 50 employees. That’s why this year, we decided to host our first, company-wide team building event. We took part of the day off to travel to Blowing Rock where we did team-building activities at a ropes course. It was a great opportunity to bring employees together, especially since we have gotten so large!

Storm Response to Hurricane Florence

Many of us at SERVPRO of Burke County have ties to Wilmington, so it was only natural that we deployed there after the catastrophic damage from Hurricane Florence. We had crews there for nearly a month, initially working in unfavorable conditions. But as a result, we were able to restore a church and some of its affiliated school buildings!

Looking Forward to 2019

As next year approaches, we’re looking at the obstacles we’ve overcome and where we hope to go next. We’re proud of our growth over the last 9 years, and we’re excited to see as we enter our 10th. We’re humbled to be able to serve this community, and we hope to continue doing so for many years to come.

3 Steps to Take if You Have Mold

12/26/2018 (Permalink)

Mold Remediation 3 Steps to Take if You Have Mold Mold growth can seem scary, but a few steps can help you recover and make it "Like it never even happened!"

If you have mold, chances are that you want it removed right away. While mold can be a nuisance, it can also be treated and stopped from growing. In case you don’t know what to do if you discover it in your home, we’re here to help.

  1. Identify the water source. If you have mold, you either have or had a water problem, since it’s a necessary ingredient for mold growth. Although it can be treated immediately, if the water source is not addressed, the mold will just grow back.

  1. Call a mold remediation company. Unless the mold is shallow and covers a small surface area, it’s best to call your local mold remediation company. Not only are they able to treat the growth, but they also have the tools and experience to contain the area so others are not contaminated. If it’s only a small amount of growth, consider wiping the surface with an antimicrobial spray applied to a cloth.

  1. Take steps to prevent future growth. Once you’ve taken steps to address current mold growth, it’s important to take steps to prevent it from occurring again in the future. The main concern is mitigating the amount of moisture in your home, which you can learn more about in our post about mold prevention.

If you have mold in your home, don’t panic! Instead, call your local mold remediation company to help you get your home back to normal. If you live in the Morganton, NC area, you can call SERVPRO of Burke County at (828) 874-0966!

Why SERVPRO of Burke County Should Handle Your Commercial Loss

12/20/2018 (Permalink)

Commercial Why SERVPRO of Burke County Should Handle Your Commercial Loss We have served many businesses in our nearly 10 years in operation. Above, some of our team meet before being deployed on a large commercial loss!

Disasters often happen when we least expect them. As a commercial property owner, it’s important that you respond quickly so you can mitigate the overall impact. That’s why it’s important that you hire the best disaster restoration company near you. If you don’t know who to pick, here’s our case for why it should be us!

24/7 Emergency Services

Because disasters can happen whenever, wherever, it’s necessary that you have somebody who will respond at any time—even on major holidays. At SERVPRO of Burke County, we offer 24/7 emergency services, so when you call us at 2 a.m., we’re there for you!

Large Loss Franchise

One thing that separates our franchise from other restoration businesses in the area is that we are a Large Loss franchise. This is a title given to us by SERVPRO corporate, which indicates that we have the people, equipment, and the capacity to respond to large-scale disasters. No matter how extensive the damage, we’re there to make it “Like it never even happened."

Nearly 10 Years of Service

We have served the Catawba Valley region for nearly 10 years. During that time, we’ve worked with countless homes and commercial businesses to restore their properties after a disaster. Not only do we have the experience, but we also have the reputation to back it!

Here For You

Our team at SERVPRO of Burke County is strongly invested in this community. It’s why we support local nonprofits and serve on committees. So if you have a commercial property in the Morganton area, call us today at (828) 874-0966!

Holiday Fire Safety Tips

12/19/2018 (Permalink)

Fire Damage Holiday Fire Safety Tips Cooking fires are one the leading cause of home fires each year! Be careful during your holiday cooking!

Fires break out all the time, but Christmas Eve and Christmas Day are two days that tend to have more than others. Fires can cause substantial damages and incur high costs, but there are some steps you can take to mitigate your risk. Here are a few holiday fire safety tips!

  1. Make sure your Christmas tree is well-watered. Although it’s not extremely common, Christmas tree fires do occur, and they can result in death and substantial damages. A well-watered tree will burn a low slower than a dry tree, which can burn down in less than a minute. So make sure you water yours regularly!

  1. Never leave the kitchen unattended. Cooking fires are by far the number one cause of home fires. It’s highly recommended that you stay in your kitchen at all times as long as you’re cooking. Even just a few seconds away can make a difference!

  1. Keep heat sources away from flammable objects. In many cases, the reason a home fire starts is that a candle, heater, or some other heat source is too close to a flammable object, such as Christmas trees or ornaments. So if you plan on using a heat source of any kind, keep it away from everything else!

Christmas and New Year’s Day are some of the best holidays of the year, but they can also be some of the most destructive times for fires. So if you need help cleaning up after fire damage in your home this holiday season, call SERVPRO of Burke County at (828) 874-0966!

Do I Have Mold in My Home?

12/18/2018 (Permalink)

Mold Remediation Do I Have Mold in My Home? Sometimes mold growth occurs in places you cannot easily see! It may be necessary to have an inspection!

Homeowners generally don’t want mold in their home, which is why they often try to have mold growth treated. But many homeowners are not sure if they have mold at all. In some cases it can be tricky, but there a few indicators that should help you determine if you have mold.

  1. You can see it. The most obvious sign you have mold is you can physically see it. If you do, you should contact your local mold remediation company and ask for their services.

  1. There is a strong, musty odor. Sometimes you cannot see mold, but there’s a strong, musty smell. While it’s not a guarantee you have mold growth, it is a strong indicator. You should call an inspector to test your home and make that determination.

  1. You recently had water damage. Moisture is one of the key ingredients necessary for mold spores to begin growing. If you recently had water damage, it’s possible for mold to grow, especially if the affected areas were not properly treated. If you suspect you might have mold and recently had water damage, contact a mold inspector.

Mold can grow in many places, even in places you cannot see. While it’s sometimes difficult to make the determination on your own, you can call SERVPRO of Burke County for help!

3 Common Types of Commercial Damages

12/14/2018 (Permalink)

Commercial 3 Common Types of Commercial Damages We perform a variety of services for commercial businesses. In the above photo, we deployed our water mitigation team to assist a local hospital!

We work with commercial property owners on a regular basis to make it “Like it never even happened.” Fortunately, we have the skills, people, and the equipment to take care of any-sized disaster. From our experience, commercial properties commonly have one of these 3 types of damage.

  1. Commercial Fire Damage. Fires happen around the world every day. While they can be destructive to residential properties, commercial fires can destroy entire businesses, ruin jobs, and more. We encourage you to take fire prevention steps to mitigate your business’ risk.

  1. Commercial Flooding/Water Damage. Water damage is a common problem for homes and businesses alike, but on a commercial property, they can halt or delay operations, which can lead to a loss in revenue.

  1. Commercial Mold Growth. Unless you work in a place where sanitation is crucial for your operations, mold growth isn’t likely to halt your operations. However, mold can cause allergic reactions in your employees, which can lead to a loss of productivity. It can also cause structural damage if it is left untouched for too long.

SERVPRO of Burke County has worked with many businesses in its nearly 10 years of operations. In addition to cleaning and restoring the above damages, we also offer a wide range of other services to help you with any of your disaster needs. If your commercial property needs assistance, call SERVPRO of Burke County at (828) 874-0966!

3 Safety Tips for the Winter Storm

12/7/2018 (Permalink)

Storm Damage 3 Safety Tips for the Winter Storm Winter storms might seem mesmerizing, but they can be dangerous and cause a lot of damage!

It’s official—Morganton and the rest of western North Carolina are going to endure a heavy snowstorm this weekend. While at the time of writing this, it’s not certain how much precipitation we’ll get, some reports have suggested it could be over a foot of snow. While snow isn’t a rare occurrence, it’s important you know how to stay safe during the upcoming winter storm!

  1. Stay off the road! It can be tempting to drive during a snowstorm, but it’s typically dangerous to make the attempt. Many people feel they are skilled enough to take the risk, but often times, they can get injured or worse, sometimes putting others in jeopardy. Unless you have no other choice, avoid driving!
  1. Prepare for power outages. Snow can pack and begin to weigh down on power lines; this is even more true when ice is in the mix. While it’s no guarantee, it’s very possible that you could face a power outage for a couple of days, so plan for that scenario in advance!
  1. Insulate your pipes! Just a little under a year ago, we had many pipes burst in the community after temperatures dropped below freezing. As a result, homes had massive water damages and mold growth. To avoid that, be sure to insulate your pipes and allow the faucet to drip to prevent them from freezing and bursting.

This storm could be very dangerous, so it’s important that you take precautions and protect yourself and your home. If you have damages during this time, know that we’re always here! So call SERVPRO of Burke County at (828) 874-0966!

SERVPRO of Burke County at the Morganton Christmas Parade

11/26/2018 (Permalink)

Why SERVPRO SERVPRO of Burke County at the Morganton Christmas Parade SERVPRO is returning to this year's annual Morganton Christmas Parade!

It’s not even Thanksgiving yet, but Christmas is already in the air. That’s because the annual Morganton Christmas Parade is right around the corner! On Tuesday, December 4, over 100 floats and walking groups will travel over a mile of downtown Morganton’s streets. And just as in years past, SERVPRO of Burke County will join in the parade!

Unlike previous years, however, we will not be using our Large Loss trailer in the parade. To make up for it, we’ve asked a special green guest to make an appearance in one of our green SERVPRO vehicles! If you’d like to meet this celebrity, you’ll have to come to the parade!

We hope to see you there, and we wish you an early Merry Christmas!

SERVPRO of Burke County Values its Employees

11/26/2018 (Permalink)

Why SERVPRO SERVPRO of Burke County Values its Employees This is some of our employees participating in one of our teambuilding exercises!

When Kim and Randy Williams opened their doors in 2009, they had only one other employee. In nearly 10 years, that trio has grown into a highly capable team of over 50 SERVPRO heroes. Because we come from humble beginnings, we do everything we can to keep the feel of a small family while supporting our expansive team.

Employee Appreciation

Periodically throughout the year, we host lunches or small breaks for our employees to show how much we appreciate all the hard work they do. They’re the backbone of our business, and we like to show them how much they mean to us.

Team Building Events

Because we’ve grown so quickly over the last few years, it can be hard to feel like a team. To resolve that issue, we began holding team-building events where employees can from other departments can gather, socialize, and learn to work with each other.

Annual Christmas Party

For years, we’ve hosted a company Christmas party, and it’s a tradition that’s continued even as we’ve grown. We cater lunch, hold an ugly Christmas sweater contest, and we exchange gifts Secret Santa-style. We’re looking forward to this year’s party!

Fostering Growth

Our employees are an essential part of everything we do, and we attempt to show our appreciation in many ways. As we continue to grow, we will adapt and expand on our efforts so we can foster growth on both a professional and personal level. If you need a reliable team to restore your property after a disaster, call SERVPRO of Burke County at (828) 874-0966!

How to Protect Your Business After Flooding

11/19/2018 (Permalink)

Commercial How to Protect Your Business After Flooding If your business floods, call your local SERVPRO franchise and begin extracting water!

Flooding can strike when we least expect it, often when we are least prepared. And if you have a business, you know that flooding can slow or halt your operations, especially if you’re not ready for it. So if flooding affects your business, do you know what to do?

  • Consult your ERP. If your business has an Emergency Ready Plan (ERP), you should immediately consult it for important contact information and the location of emergency shutoffs. If you don’t have an ERP, you should consult your local SERVPRO franchise to get yours for free. Should disaster strike, your employees will have access to all of the relevant information they will need.
  • Store all wet documents in a freezer until SERVPRO arrives. If you have wet documents, especially important ones such as patient or customer records, you need to act fast if you want to save them. Have somebody call your local SERVPRO franchise, so they can make preparations to ship your documents to SERVPRO corporate’s document drying chamber. In the meantime, store documents in a freezer so you can prevent further deterioration.
  • Begin water extraction. Assuming the water source has been resolved, you should immediately begin extracting water from your building. Even though your local SERVPRO franchise will perform extraction services, the longer you wait, the more damage you are likely to have, such as from water wicking or mold growth.

Flooding can cause a lot of damage and destroy important assets. Your business is important to protect, and your local SERVPRO franchise understands that. If you happen to have flooding in the Morganton, NC area, call SERVPRO of Burke County at (828) 874-0966 to make it “Like it never even happened.”

What is a Containment Zone?

11/9/2018 (Permalink)

Mold Remediation What is a Containment Zone? One of our crew chiefs sets up a containment zone before beginning the mold remediation process!

In the cleanup and restoration business, we sometimes have to be very careful with how our work is affecting other areas. Mold remediation, for example, will stir up mold spores and cause them to move to other areas, sometimes where mold growth was not initially a problem. To ensure that we keep contaminants away from unaffected areas, we have to set up a containment zone.

Creating a Containment Zone

There are essentially two main components of a containment zone: transparent polyethylene and negative pressure.

The transparent polyethylene is used to create the structure of the containment zone. It will be draped from ceiling to floor around the perimeter of the affected area and taped down so air cannot enter or escape. We will then strategically cut holes to create a zippable entrance/exit and to mount HEPA-filtered air filtration devices.

We will then apply negative pressure (essentially a vacuum) to the containment zone. This is achieved by running an air scrubber that simultaneously sucks in and removes contaminants from the air. Creating this negative pressure is a vital step because it keeps the contaminants contained even when a person enters or exits the zone.

More than Just Mold

Although we at SERVPRO of Burke County typically use containment zones for mold remediation, they have other uses as well! For example, if we conduct cleanings in medical facilities, we have to be careful not to spread contaminants, so we use a containment zone.

If you have mold or require special, localized cleaning, you can call SERVPRO of Burke County today at 828-874-0966!

Responding to Hurricanes Florence and Michael

11/2/2018 (Permalink)

Storm Damage Responding to Hurricanes Florence and Michael When we responded to Hurricane Florence, many of our employees volunteered to help! Wilmington was a home for many of us.

It’s been more than a month since Hurricane Florence hit the coast of North Carolina, and a couple of weeks since Michael followed through. The east coast has had a really difficult time, but we sent some of our team to Wilmington to help with the cleanup and restoration following Florence. Although there is still a lot to do before Wilmington can truly say they’ve recovered, they’re already on their way.

Wilmington – A Town Like Home

Even though Wilmington is over 5 hours away from our community, many of us have connections to the town. Some used to live there, others had family in the area, and some even attended the university. It was devastating to see some of our favorite places destroyed and others inaccessible.

Storm Cleanup and Restoration

Despite the devastation, there were many residents and outside companies like us who were already helping with restoration. For our part, we worked directly with a local church and some schools to clean up and dry the affected buildings. Several of our employees were veterans of the storm response process, so we were quickly able to extract the water and begin setting drying equipment.

Wet and Dirty Textiles

Particularly at the schools, flood waters affected not only the buildings’ structures but the contents as well. Our team gathered all of the wet, dirty (and some moldy) sports uniforms and other textiles and sent them back to our textiles cleaning facility in Lenoir, NC. In just a short matter of time, we were able to sort, tag, and clean all of the contents back to their original condition.

More to Come

While we’ve completed the bulk of the work, it will take some time until our part is completed. Because of the storms’ power, Wilmington sustained heavy damages and will likely take a long time to fully recover. But should the need arise again, SERVPRO will be there to help.

How We Keep Our Employees Trained and Certified

11/1/2018 (Permalink)

Why SERVPRO How We Keep Our Employees Trained and Certified We believe that a strong bond creates a strong team! That's why we conduct team-building exercises!

When a company comes into your home or business, you expect them to be trained and professional. That’s why when we hire a new employee, we send them through rigorous training to get them certified. But we also take steps beyond that, to make sure our employees are representing the best of SERVPRO of Burke County.

  1. IICRC Training. The Institute of Inspection Cleaning and Restoration Certification is an organization that sets the standards and best practices for the cleaning and restoration industry. We send all of our field technicians and supervisors to these trainings to make sure they are certified and current on new trends and practices.
  1. SERVPRO Corporate Trainings. Our corporate office also sets standards for our employees to meet before they are ready to enter the field. These trainings demonstrate some of the same practices as the IICRC, but they also explain the tools and methods the company uses to give the best customer experience.
  1. Teambuilding Exercises. At SERVPRO of Burke County, it’s important to us that our employees are not only trained but that they work well together. That’s why we periodically hold teambuilding exercises—so our employees will work well together and bring you a more streamlined process.

In addition to the above, some of our employees attend conferences, workshops, and other continuing education programs so they can remain at the top of their class. So if you need a disaster cleanup and restoration company, know you’ll be in safe hands if you call SERVPRO of Burke County at (828) 874-0966!

4 Ways a House Fire can Start

11/1/2018 (Permalink)

Fire Damage 4 Ways a House Fire can Start One of the most common ways house fires start is from the kitchen. It's important that you never leave your kitchen unattended!

House fires happen every day, often when people least expect them. But even though many homeowners are unprepared, home fires can often be prevented. The best way to start is to know some of the most common ways a house fire can start.

  1. Kitchen Fire. The leading cause of home fires in the United States is cooking-related fires. These often occur when a homeowner leaves the kitchen unattended—even for a minute—or they make it worse by attempting to put it out with water.

  1. Space Heaters. Space heaters, fireplaces, and other heating elements are great during cold weather, but they can also cause nearby flammable objects to catch fire. If you’re going to use one, be mindful of its surroundings and keep it away from other objects.

  1. Cigarettes. Cigarettes are a major contributor to home fires, often because they are not properly extinguished. If you smoke, it’s recommended that you do so outdoors and fully extinguish the cigarette with water.

  1. Electrical Fires. Considering we live in a world dominated by electricity, it’s no surprise that homes can be ruined from an electrical fire. These can occur for a number of reasons, but typically because either the wires are frayed or the device overheats.

While there are many ways a home fire can start, the above are some of the most common ways. The most important thing to remember with fire prevention is that you should always be aware of your surroundings. Because the more precautions you take, the more likely you’ll avert disaster.

3 Fire Safety Tips

10/19/2018 (Permalink)

Fire Damage 3 Fire Safety Tips Never leave your kitchen unattended! Fires can get out of control very quickly!

Home fires are a common occurrence in Burke County, much like they are in the rest of the Unifour region. While some of these fires are a result of an outside force, often times they can be prevented with a few simple steps. We’re offering 3 fire safety tips that should help you protect your home from a devastating fire!

  • Inspect your smoke detector monthly. A smoke detector can give you an early enough warning to save your life, but only if it’s operating properly! The U.S. Fire Administration recommends that you test each unit once a month and that you replace them every 10 years. And if you don’t have a smoke detector in your home, be sure to get one immediately! A smoke detector can reduce your chances of a home fire death by 50%!
  • Keep heat sources away from flammable objects. A lot of house fires start when a lamp, space heater, fireplace, or some other heat source sets fire to a nearby flammable object. While you can certainly use these heat sources, it’s important to be mindful of its surroundings; keep them isolated!
  • Never leave the kitchen unattended. Fires can happen quickly, sometimes in just seconds. That’s why it’s important you should never leave the kitchen unattended while it’s in use, even for just a minute. After all, kitchen fires are the leading cause of all house fires!

Fires are dangerous and can cause incredible damage, but they can also be prevented if you’re vigilant and take a few precautions. If your home does have a fire, you can call SERVPRO of Burke County at 828-874-0966! Our technicians can clean up fire and smoke damage and make it “Like it never even happened!”

The Water Mitigation Process

10/16/2018 (Permalink)

Water Damage The Water Mitigation Process Air movers and dehumidifiers (pictured) are two essential tools used in the water mitigation process.

This is an update/revision of this 2015 post.

Water removal is a complex process that requires numerous techniques and tools to accomplish. Depending on the extent of the damage, there can be multiple steps required to make it “Like it never even happened.” To give a basic understanding of the steps typically required during water restoration, we’ve provided the outline below.

Water Damage Removal and Restoration: A Brief Overview 

There are four essential parts of the initial water damage restoration process. These steps are water removal, moisture mapping, mold prevention, and water drying. Below we take a further look into these four processes.


Flood Water Removal

The first step in the water restoration process is actually comprised of two parts. First, our technicians have to identify the source of the water damage and ensure it is no longer contributing to the issue. In some cases, an outside party—such as a plumber—is needed to fix the problem before our work can proceed.

Our certified SERVPRO techs will then use various equipment to remove any standing or excess water. Depending on the amount of water, we’ll use anything from powerful water pumps to specialized vacuums to remove the water. 

Moisture Mapping

Moisture mapping is the process of generating a map that indicates the moisture values of your property. One of the most common ways to do this is to use a moisture meter to determine the relative moisture levels in an area or material.

In addition, our restoration specialists will take photos to help assess the extent of the water damage to your property. These photos also provide you with historical evidence of the water damage. 

Mold Prevention

If unaddressed, residual moisture caused by a leak or natural disaster can give rise to mold growth. To prevent this from happening, our technicians will apply an antimicrobial treatment to the affected area to help prevent mold growth.

Water Drying Techniques

There are drying techniques that our water damage restoration experts can use to get your residential property back in shape. While there are a few, the main two are:

1. Air Movers

Air movers are focused, high-velocity fans that help facilitate the drying process. These evaporators work by promoting air circulation and thus diminishing and controlling humidity.

2. Dehumidifiers/Desiccant Dehumidification

Dehumidifiers remove moisture from the air. These always accompany air movers because they draw out the moisture from the humid air that the air movers produce. In conjunction, they can drastically accelerate the natural drying process.

Restoring Your Home after a Disaster

SERVPRO of Burke County has been part of the Morganton-area community for several years, and we have worked with numerous local homes and businesses after they’ve had water damage. If you need professional help removing and drying water, you can call SERVPRO of Burke County at (828) 874-0966!

3 Mold Growth Prevention Tips

9/19/2018 (Permalink)

Mold Remediation 3 Mold Growth Prevention Tips Mold in this home grew in this space due to stagnant, humid air. Be sure to lower the humidity to appropriate levels!

Nobody wants mold growth on their property, but many property owners fail to take the necessary steps to prevent it in the first place. If you’re worried about potential growth, we’re here to offer 3 tips that will help with mold growth prevention!

  • Keep your indoor humidity low. Mold spores are virtually everywhere, but they only become an issue in ideal conditions. Because mold needs moisture to activate, humid areas tend to promote mold growth. That’s why it’s important to keep windows closed on humid days and to consider using a dehumidifier when levels are high!

  • Dry up water damage immediately. As we mentioned, mold growth is activated by moisture, so when your property has a leak or any kind of flooding, be sure to address it immediately. If the damage is small enough, you might be able to handle itself. In many cases, however, it might be advisable to call your local cleanup and restoration company.

  • Seal areas in your home where water might leak inside. It’s one thing to address water damage when you have it, it’s another thing to prevent it altogether. In case you missed it the first two times, it’s important that you keep excess moisture out of your home because it fuels mold growth. One of the most common ways for water to get into the home is through cracks and vulnerabilities in the structure. By addressing this, you’re less likely to have mold growth issues!

Mold growth can happen when and where we least expect it, but by taking the necessary precautions, you are less likely to have an issue! But if you do have mold problems, contact SERVPRO of Burke County today at (828) 874-0966!

4 Things You Should Do Immediately After a Water Damage

9/14/2018 (Permalink)

Water Damage 4 Things You Should Do Immediately After a Water Damage When your home or building has water damage, immediately place objects between furniture and wet carpet to prevent further damage!

Water damage is the last thing anyone expects to have at their property, but it’s a very common occurrence. That’s why you should be prepared for the worst. If you have water damage, there are 4 things you should do while you wait for help to arrive.

  1. Remove as much water as possible. After you’ve called your local cleanup and restoration company to perform services, you should begin getting out as much water as possible. While the company will do this upon arrival, the faster drying can begin, the less likely you’ll have mold growth.

  1. Wipe excess water from wood furniture once items are removed. Wood and water are not a good combination, particularly when it comes to furniture. The longer the wood is wet (especially if it’s a lot of water), the more likely the wood will warp.

  1. Place objects between furniture legs and wet carpet. Allowing your furniture’s wooden legs to immerse in the wet carpet can actually blemish your carpet. We suggest you use aluminum foil or wooden blocks to keep them from touching.

  1. Turn on the air conditioning (particularly in the summer). Your A/C can go a long way in the drying process. Because humidity drags out the drying process, cool temperatures and air circulation can speed it up. This is especially important when it comes to mold prevention, as the longer the affected area is wet, mold has a chance to begin growing.

Water damage can be overwhelming, but taking some action while you wait for your local disaster cleanup and restoration company can go a long way. If you need help restoring your Morganton, NC home or business after enduring water damage, you can call SERVPRO of Burke County at 828-874-0966!

2 Simple Ways to Prevent Rain from Flooding Your Home

9/13/2018 (Permalink)

Storm Damage 2 Simple Ways to Prevent Rain from Flooding Your Home Rain can easily enter weaknesses in your building's structure! Be sure to address those before it rains!

It’s often not at the forefront of homeowners’ minds, but rain can sometimes become a major problem. Believe it or not, when we have heavy rains in the area, we often get calls from customers who need restoration services due to flooding. And while the weather may sometimes be unpredictable, there are steps you can take to prevent rain-induced flooding. But if you’re looking for quick actions you can take, here are two:

  1. Clean Your Gutters. It’s the one task that nobody ever seems to want to do, but your gutters play an important role in deterring water from your home; in fact, it’s one of the first lines of defense. So if you want to do the bare minimum to protect your home from rain: clean your gutters.

  1. Repair Leaks or Cracks in Your Home’s Structure. If you already know there are weaknesses in your home’s structure, you should address them immediately. Known leaks or cracks may become a major issue under the pressure of rain and cause major (and expensive) damage.

There are a lot of things you can do to prepare your home for storm-related disasters, but as we showed, some of it comes down to simple cleaning and maintenance! If your home does have flooding or storm-related damage, call us today to make it “Like it never even happened!”

4 Important Contacts Your Company Should Have on Speed Dial

9/11/2018 (Permalink)

Commercial 4 Important Contacts Your Company Should Have on Speed Dial When your business has an emergency, you shouldn't have to scramble for vital contact information. Save that information now!

In the event of a disaster, time can make a world of a difference. Whether it’s flooding or a fire, the faster you respond, the less damage your business will likely endure, and the faster your operations can resume. But oftentimes, the contact information for the people you need to call is locked away or lost in the disaster. So if you want to ensure that your business recovers as quickly as possible, make sure these contacts are stored in an easy-to-access location!

  • Head Maintenance Worker. Your maintenance staff will know the structure of your building, which will be important for certain disasters because they will be able to take the necessary steps to mitigate the damage. For example, they will know where the water and electrical shut-off boxes are located.
  • Building Owner. If you do not own your business’ building, you’ll want to contact the building owner. Sometimes, depending on the lease and the cause of the incident, this may fall on the building owner to cover.
  • Insurance Agent. Your insurance agent is an important asset in the process of returning to normal operations. In addition to helping you start the recovery process, they are great resources for finding contractors and others to do the necessary work.
  • Local Disaster Restoration Company. It’s important that the company that comes out to clean up your business is quick and professional. That’s why we recommend doing the research now while it’s not as urgent. You’ll want to call this company as soon as you get the chance once the property is safe to enter because they are important in preventing additional damage.

The last thing you want to do right after a disaster is to scramble for contact information. If you save the above information in easy-to-access places, you’ll be able to react quickly and mitigate the overall damage!

What to Do During a Flood

9/10/2018 (Permalink)

Storm Damage What to Do During a Flood Floods can do a lot of damage, so act quickly and safely!

It was just recently that parts of Burke County and the surrounding areas were flooded due to heavy rains. While flooding isn’t very common in our area, there have been a couple of severe incidents in the past several years. It may not be top of mind for many locals, but learning about flood safety is important for both you and your property. If you find yourself in a flooded territory, there are a few things to remember.

  • Evacuate to safety. Depending on the flood severity and your location, it might be advisable to evacuate to a safer location, especially if an official declaration has been made. If you are unable to evacuate, then head to higher ground if it’s safe to do so.

  • Don’t drive through flooded waters. One of the most common mistakes people make during heavy rains is to drive through flooded areas. According to Ready.gov, just one foot of moving water can sweep your vehicle away. If a road is completely or partially flooded, turn around and find an alternative route.

  • Monitor official alerts. The government and local news stations will provide important updates regarding weather and road conditions. You can access these networks via the Internet or on television. If you don’t have access to either of those, listen in through a radio station.

Overall, during a flood, it’s best to avoid flood waters and listen to official advisories. While we don’t often have major threats, it’s still important to review these safety tips so that you can keep you and your family safe. If you do have flooding and your home or business is affected, call SERVPRO of Burke County at 828-874-0966!

3 Factors That Might Have Caused Your Home’s Mold Growth

8/14/2018 (Permalink)

Mold Remediation 3 Factors That Might Have Caused Your Home’s Mold Growth Mold growth can get out of control if left untreated, but with a few simple steps, you can prevent mold growth altogether!

Our first instinct when we see mold is to do whatever we can to get rid of it. While it’s impossible to actually remove mold spores from your home, it is possible to stop active growth and take steps to prevent it from growing in the future. But what caused it begin growing in the first place? There are a few possibilities.

  1. Untreated Water Damage. One of the main ingredients mold needs to grow is water, so when water is left untreated, it tends to activate the mold spores. That’s why it is highly recommended that water damage is mitigated quickly after it occurs!
  1. High Humidity. As we stated, mold needs water to grow, so it stands to reason that high humidity would lead to such growth. We highly recommend that you keep your home’s humidity levels between 30 – 50%, which can be accomplished by using a dehumidifier.
  1. Lack of Air Circulation. This actually ties in with humidity, but we think it’s a common enough problem that we should mention it separately. When air has adequate movement, it actually helps speed up the evaporation of moisture; this is actually the main goal of some of our water mitigation equipment. Conversely, when doors are closed and stifle air flow, it actually retains the moisture and leads to longer periods of humidity. So make sure your doors are open and fans are running!

Mold can be a major nuisance (and even damaging), but as homeowners, we can often prevent mold growth by ourselves. But if you’re still concerned or have questions, call SERVPRO of Burke County today at (828) 874-0966!

Water Damage Q&A: When is Water Damage Dry?

7/27/2018 (Permalink)

Water Damage Water Damage Q&A: When is Water Damage Dry? Employee Eric Hershberger shows off one of our moisture readers, which indicates the relative moisture level of an object.

Imagine heavy rains have recently flooded your basement and now it’s submerged in about 5 inches of water. Once your local cleanup and restoration company has sucked up all of the standing water, they then have to set equipment to speed up the drying process and remove moisture from the affected areas. But it’s been two days and they say they still aren’t done drying, so they leave with the equipment behind and promise to check again tomorrow.

How Do You Know When the Water Damage is Dry?

It might seem like the technicians aren’t doing anything after initially setting the equipment, but the drying process can be relatively long and require little to no action from the technicians during that time. Their role during this process is to check on the moisture levels every 24 hours and make any necessary adjustments to the equipment.

So how do they know when they’re done drying? They use moisture readers to check the relative level of humidity of both the affected area and several samples from unaffected areas. Based on the levels picked up in the unaffected areas, the technicians have a drying goal to achieve in the affected area. Once they’ve achieved their drying goal, they are able to remove the equipment and cleanup.

If you’re currently recovering from a water loss, feel free to ask the technicians on the job what their drying goal is and where they currently are in the process. If you choose us to do the work, our technicians are more than happy to walk you through the process and provide daily updates as they check moisture levels!

Things to Dispose of After a Fire

7/5/2018 (Permalink)

Fire Damage Things to Dispose of After a Fire Don't assume that because your food hasn't been destroyed by the fire that it's safe to consume!

Fires already take away from you, but just because something survived doesn’t mean that it’s still safe to use or consume. In fact, we don’t often talk about what to do after a fire, but there’s a lot of safety issues that arise. If you or somebody you know has a house fire, it’s highly advisable that you dispose of the following items:

Food (including packaged food). Most—if not all—of your food will need to be thrown out if they’ve been exposed to a fire. Smoke and chemicals will contaminate exposed food. Even when food is packaged, the fire’s heat can activate bacteria growth or change the consumable’s flavor. Also, refrigerator and freezer contents will need to be evaluated to ensure that smoke was not able to infiltrate; if you smell smoke when opening these containers, dispose of everything inside.

Medicine. In the same vein as food, medicine will likely be destroyed, altered, or ineffective by high heat, especially since most are stored in plastic containers. It’s much safer to buy new medicine than to risk consuming what you already have. If you are in an immediate need for more, call your doctor.

Cosmetics. Like the others, cosmetics can be altered or rendered ineffective by high heat. It’s best to consider throwing them out, especially if they look warped or have a different consistency.

As with anything, use your best judgment when deciding what to keep or toss. If it looks questionable or you’re just uncertain, you’re likely safer to just throw it out. If you have fire damage in Morganton or anywhere in Burke County, call SERVPRO of Burke County to be your cleanup and restoration professional!

Why Water Mitigation is Important

7/5/2018 (Permalink)

Water Damage Why Water Mitigation is Important Air movers and dehumidifiers are essential for any water mitigation work!

We rarely expect it, but it happens to most people at some point in their lives—their home or business suffers water damage. If you’re lucky, the damage is minor and can be easily cleaned up; if you’re less fortunate, it can be a stressful and expensive process. Regardless, no amount of water damage should be ignored or insufficiently handled. In case you’re not convinced, we have a few reasons why you should perform water mitigation services immediately after a water damage.

Mold Damage

Nobody wants mold on their property, but if you don’t clean up water damage, it’s exactly what you’re going to get. Mold is a fungus that breaks down organic material and is spread by spores. One of the key ingredients for its growth, though, is water.

Oftentimes when mold is present, it’s because of unaddressed water damage or high humidity (which could also be a result of water damage). Earlier this year, we had to gut two homes because they had been infested with mold as a result of severe unattended water damage (both homeowners had been out of state during the time of their respective disasters).

Structural Damage

Many homes are built with porous materials, which means that water is likely to seep into spaces that you can’t see. When water damage is not treated, the water can be absorbed by structural materials and begin to weaken or rot. This can ultimately lead to extensive repair work.

Mitigation work addresses this moisture and draws it out before it can cause substantial damage. The process is aimed at restoration rather than replacement, so it’s also much cheaper than getting repair work.

Bacterial Growth

Water damage is assessed and divided into categories based on contamination levels. These categories help water restoration experts determine the steps needed to complete the job. Ranging from categories 1 - 3, the higher the category, the more contaminated and dangerous the water is.

When anything other than Category 1 water damage is present, there is a strong possibility of bacterial growth. This growth can create hazardous environments for the elderly or those with respiratory or immune system complications; in some cases, it can be very toxic.

Water mitigation in many cases will include antimicrobial and other cleansing measures to eliminate much of the present bacteria.

Water Mitigation Protects You & Your Property

Water damage is a serious issue that can lead to more expensive problems. Unless you’re familiar with the mitigation process, we highly recommend that you call your local water restoration company. If you need professional services, call SERVPRO of Burke County at (828) 874-0966 today!

3 Types of Storm Damage

5/29/2018 (Permalink)

Storm Damage 3 Types of Storm Damage Several months ago, a tornado ripped through the area and caused substantial wind damage!

Since spring has arrived, thunderstorm season has kicked into gear. While these types of storms are generally mild, especially in North Carolina, they have the potential to cause significant damage to your property. So you can prepare for the event of a thunderstorm, we’ve identified 3 kinds of damage you should look out for.

  1. Fire Damage. It might not be common to be struck by lightning, but these electric bolts are incredibly hot. Your home, grass, and even surrounding trees are susceptible to igniting if they are struck by lightning. If a lightning bolt strikes near your powerline, it could lead to a massive power surge that will potentially damage your connected devices (unless you have a surge protector). In some cases, this surge can start electrical fires.
  1. Flooding. Heavy rain can cause serious problems for property owners who don’t have a sound structure. Leaks and flooding can damage property and create financial stress. On top of that, standing water and high humidity can create an optimal environment for mold growth!
  1. Wind Damage. Thunderstorms can bring heavy winds, which can knock trees and other debris into your home. In the event that your home or building is damaged by debris, you’re at risk for other damage, particularly water.

We often take thunderstorms for granted other than the occasional power outage or heavy rains, but these natural phenomena can cause serious damage to your property. If your property is struck by disaster, call SERVPRO of Burke County immediately!

4 Common Sources of Water Damage

5/24/2018 (Permalink)

Water Damage 4 Common Sources of Water Damage When a burst pipe damaged soaked large parts of this hospital, our team set up equipment to dry it out!

We get calls to mitigate water damage nearly every single day. In many cases, the damage is minor and we’re able to complete our work very quickly; in other cases, the damage is significant and can cause structural and/or mold damage. While it’s difficult to prevent damage from ever happening, you can lower the risk by being aware of common sources of water damage!

Burst Pipes. During the winter months, when temperatures drop below freezing, water in your pipes will freeze and expand. When they thaw, your pipes are likely to burst and flood the inside of your property. To prevent frozen pipes from bursting, apply a heating pad or blow dryer to the frozen areas.

Water Heater. Water heaters—naturally—store a lot of water. Over time, these appliances will wear down and can leak or burst. The best way to prevent this kind of water damage is to have regular maintenance and inspection.

Appliance Incidents. In general, we use a lot of different appliances each day that have the potential to cause water damage. In fact, we often get calls about damage caused by dishwashers, ice makers, washing machines, and more! Each appliance is different, but it’s best to regularly inspect them to ensure there aren’t any cracks or leaks.

Structural Leaks. We expect our homes to protect us from the elements, but weaknesses in the structure can lead to water damage. Routinely inspect the structure of your home and identify places where water can (or possibly already is) enter your space.

Water damage can happen to anyone at any time, but that doesn’t mean that you can’t actively try to prevent it. If you are vigilant and conduct regular inspections of the four sources mentioned above, you’ll lower the odds of future water damage. But if your home ever is affected, you can call SERVPRO of Burke County to make it “Like it never even happened.”

The Truth About Black Mold

4/17/2018 (Permalink)

Mold Remediation The Truth About Black Mold "Black mold" might sound scary, but it's no more dangerous than any other mold!

Black mold.

Toxic, black mold.

If there’s one thing that scares people, it’s the fear that they have black mold growing on their property. After all, numerous TV ads and internet articles will have you believe that simply touching or breathing in the spores will poison you or lead to birth defects. But the truth is that black mold is actually nothing like the monster it’s portrayed to be.

First, black mold is no more dangerous than any other type of mold. There are thousands of types of mold and many of them just happen to be black. You might be allergic to some types of mold and not others, but there is no need to be any more concerned with black mold than you would with white, green, or any other color of mold. In fact, some species of mold are different colors simply based on the environment and conditions.

Second, mold is not toxic. Some can certainly produce byproducts called “mycotoxins” that they naturally release as they grow, but no species of mold is actually toxic or poisonous (this is all backed by the CDC and other experts). Even the species that can produce mycotoxins should be treated with no more alarm than any other type of mold.

So why are people scared of black mold? Unfortunately, it’s a result of media hype and the spread of false information. If you see or hear anyone advertising the dangers of “toxic, black mold,” they’re likely trying to sell something or have fallen victim to a scare campaign.

If you discover black mold in your home or building, remain calm and call SERVPRO of Burke County to take care of it quickly and efficiently.

3 Ways an ERP Can Benefit Your Business

4/2/2018 (Permalink)

Commercial 3 Ways an ERP Can Benefit Your Business An Emergency Ready Plan will make sure you and your employees are ready to respond so your business can reopen as soon as possible.

According to FEMA, around 40 - 60% of small businesses never reopen their doors after facing a disaster. Even knowing that, most small businesses haven’t put in the time to create an emergency response plan so that they can minimize the impact of a disaster. SERVPRO will create a free Emergency Ready Profile for any business that wants one, but do you know how it can benefit your business?

  1. You’ll know where to find the utility shutoffs. Depending on the size and nature of a disaster, it might be imperative that somebody immediately shuts off the gas, water, and/or electricity. Even if you personally know where the shutoffs are located, if you aren’t around at the time of a disaster, the role would fall on an available employee. SERVPRO’s Emergency Ready Profile marks all of the shutoff locations (and shows pictures), so your team can quickly do what’s needed.
  1. You’ll have an immediate plan of action. The longer your business is inactive, the less likely you’ll recover. With our Emergency Ready Profile, you’ll not only have a guide for you and your employees, but you’ll also have instant access to your local SERVPRO professionals. The faster we’re there to clean up the damage, the quicker you’re able to reopen your doors.
  1. You’ll have an incredible asset at no cost. In most cases, you would have to dedicate precious time and resources to create a quality emergency readiness plan, which is often a reason they’re never made. But SERVPRO’s franchises have the tools and skills to assemble an Emergency Ready Profile in a short amount of time. The only thing they need from you is a few minutes to go over some basic questions to get them started. If you’re wondering what the catch is, it’s just that if you ever do have a disaster, SERVPRO hopes you’ll call them for help!

If you’ve never thought about creating an emergency plan for your business, it’s time to start considering it. Because disaster rarely offers a warning, you don’t want to be caught off-guard when it strikes. Call SERVPRO of Burke County today and get your own personalized Emergency Ready Profile.

3 Things to Do if Your Home Suffers from Water Damage

3/26/2018 (Permalink)

Water Damage 3 Things to Do if Your Home Suffers from Water Damage If water damages your home, SERVPRO of Burke County will bring in its team of experts to dry affected areas and mitigate damage.

No matter who you are or how cautious you are, water damage can disrupt your life and set your home up for further damage. Because disaster often happens when you least expect it, most homeowners are unprepared to respond quickly and appropriately to water damage. While most cases will require a professional disaster restoration company to come to the rescue, there are some things a homeowner can do to reduce the scope of the damage.

  1. Shut off the water. If your water damage stems from burst pipes, leaks, or similar problems, shut off your home’s water valve immediately. This will prevent further damage and let you focus on mitigation. You will want to call a plumber if there is any damage to your plumbing system.

  1. Remove excess water immediately. A disaster restoration company will make sure to dry everything, but the longer your possessions sit in water, the more likely problems such as mold will occur. While you wait for help, start removing water and drying damp objects. (Remember not to use a vacuum to suck up water; this will damage it and potentially lead to more problems.)
  1. Keep humidity low. If you opt not to use a disaster restoration company for any reason, then it’s important that you keep your humidity relatively low. Because mold thrives in humid environments, it’s vital that you keep it low enough to prevent it from growing. Dehumidifiers are a great tool for this, but allowing air to circulate is also important. If you’re uncertain how to proceed (or if mold starts growing), it’s strongly advised that you call a disaster restoration company immediately.

It can be stressful when your home suffers from water damage, but you’re not as helpless as you might think. If you act quickly and call the appropriate professionals, your home and belongings can be saved from devastating damage.

What to Do if Your Home Catches Fire

3/19/2018 (Permalink)

Fire Damage What to Do if Your Home Catches Fire In most cases, you only have about 2 minutes to escape from a burning home. If you know what to do, you have a better chance of escaping!

If you’re reading this, chances are that you aren’t currently inside a burning structure (though if you are, evacuate the building immediately). Instead, you’ve either stumbled across this page by accident or you’re trying to prepare yourself and/or your family for a future potential disaster. Regardless of your reason, you should be aware of what you should do if your home catches fire.

  • Alert others. Assuming the fire is too large and aggressive to put it out yourself, you’ll want to let everyone else know they need to escape. The most direct method is to shout “Fire” several times to make sure you get everyone’s attention.
  • Evacuate immediately. Don’t wait for help to arrive; leave your home and your belongings behind. If there are others who need assistance—and it is safe to do so—help them. If your exits are blocked by fire or smoke, use a secondary exit.
  • Stay low to the ground. If you see smoke, stay low to the ground because gasses and smoke rise to the ceiling. Asphyxiation is the leading cause of fire-related deaths.
  • If you or your clothes catch fire, STOP, DROP, and ROLL. You’ve probably heard this since childhood, but if you find yourself on fire, you should stop moving, drop down with your hands over your face, and roll back and forth until the fire is extinguished. If you attempt to run, the flames will spread faster.
  • If you’re trapped, stay in the room. If you don’t have an escape route, keep the doors closed and place a wet towel under the door. Call 911 and follow their instructions.
  • Go to your meeting place and call 911. If you can escape, go to your pre-established meeting spot outside of the home (if you don’t have one, be sure to choose one and discuss it with your family). If nobody else in your family has done so, call 911 immediately. Do not re-enter the home under any circumstances unless your local fire department has given you the OK to do so.

In reality, you only have approximately 2 minutes to escape from a burning home. Knowing ahead of time what to do and expect is the best way to prepare. In addition to discussing this information with your family, you should also host fire drills with these 2-minute limitations. Don’t wait until it’s too late to find out you aren't prepared!

If you want to prepare for the actions you’ll need to take after a fire, we wrote a thorough guide just for that!

3 Businesses that Recovered from Disaster

2/12/2018 (Permalink)

Commercial 3 Businesses that Recovered from Disaster Many businesses fail to reopen after a disaster, but with preparation and a positive attitude, your business has a strong chance of recovery.

Disaster comes in many forms, often when we least expect it. That’s why experts strongly encourage businesses to form a disaster readiness plan. In fact, according to FEMA, 40-60% of businesses that face disaster never reopen. Fortunately, planning and quick action can save you when you need it most. To underline the importance of emergency planning, we’re sharing three examples of businesses that successfully recovered from disaster.

NAPA Auto Parts – Westerly, RI; 2010

(Source: BusinessNewsDaily.com)

In 2010, a flooded river destroyed the basement and first floor of a local NAPA Auto Parts franchise in Westerly, Rhode Island. It took 3 days before they were even able to access the store, but instead of closing, they decided to move forward.

The owner, Jamie Silvestri, found a new location and relied on his retirement funds, an SBA loan, and friends and family for financial support. He also had support from his franchise’s corporate office. He was back in business within 12 days.

Takeaway: Don’t feel ashamed to rely on your support network when you are recovering from disaster!

National Hardware Flooring and Molding – Los Angeles, CA; 2015

(Source: Wood Floor Business)

In 2015, Omer Katzir received a call from his wife while he was visiting his dying mother in Israel; his wife told him that his wood flooring wholesale and supply warehouse was lost to a fire along with all of his inventory.

After touching base with his employees, he immediately called all of his customers and vendors and told them what had happened. Because he had such a great relationship with all of them, none of his customers canceled their orders and his vendors expedited their shipping.

When it came to insurance, Katzir was able to present all the necessary documents because he had organized and digitized his data every day. Pictures of the warehouse had been taken twice a year, all inventory had been tracked, and every receipt and invoice had been saved, which helped them give all the necessary information over to their insurance.

The warehouse reopens this year.

Takeaways: Keep an open dialogue with your employees, customers, and your vendors. Also, make sure to keep a consistent and digital log of all your documents.

Ember Industries, Inc. – San Marcos, Texas; 2015

(Source: PR Newswire)

In mid-2015, the flooded Blanco River destroyed about one-third of the inventory at Ember Industries, Inc., which builds, tests, and calibrates electronic devices and related things. President Rob Leonardis was forced to shut down his business, but his employees (even those who had lost their homes) immediately showed up and began cleaning the debris.

Leonardis encouraged his staff and helped them visualize an achievable goal. After 6 weeks and a $2 million SBA loan, they were back in business with almost all of the original staff.

Takeaways: Be your team’s cheerleader and encourage them to keep fighting. They need a strong leader to pull them back from disaster.

Preserving Your Business

It’s impossible to know when—or if—disaster will affect your business. But if you are prepared and have the ability to corral your team, your business has a chance of rising back from the ashes. If you don’t know where to start, consider consulting your local SERVPRO franchise and asking them about their Emergency READY Profile service. At no charge, they will create a customized document that covers all the critical information you and your employees need in the event of an emergency. Armed with this profile, you’ll be “Ready for whatever happens.”

What to Do After a House Fire

1/22/2018 (Permalink)

Fire Damage What to Do After a House Fire Don't let a house fire throw your life off-balance. If you take the necessary steps, your home can be restored to its pre-fire condition!

(Note: This guide assumes you and everyone else in the home have already safely evacuated and called 911. If you have not, please do so now).

There are few things more stressful than having a fire damage your home and belongings. It disrupts your life, dissolves your peace of mind, and destroys precious mementos. Unfortunately, people are often unprepared for these situations and aren’t sure what steps to take to begin returning their lives to normal.

That’s why we’ve provided a helpful guide with instructions on how to recover from a house fire.

Making Important Phone Calls

After any natural disaster, it’s instinct to call the people close to you for support. After a house fire, there are plenty of people you’ll want to contact, but there are some that will be extraordinarily helpful in giving you back your peace of mind:

  1. Your Insurance Company or Agent. If there’s anyone who’s going to help you reclaim your life, it’s your insurance representative. Call them as soon as possible because they will be able to advise you on any necessary actions to take regarding safety and recovery. If you have an agent, they will be able to help you with filing a claim. Depending on your policy, you may be entitled to financial support while you get back on your feet.
  1. Disaster Restoration Company. Your insurance representative is going to walk you through the process, but your local disaster restoration company is the one who will actually do the work to restore your home and belongings. Your insurance will generally recommend their preferred restoration company, but you are legally entitled to choose your own. Be sure you choose one with a solid reputation and a wide range of services to make sure they can handle all of your needs. Your restoration provider will also have experience working with insurance during moments of crisis, so they will be able to help you take care of any necessary steps.
  1. Family and Friends. Once you’ve contacted your insurance and a reputable disaster restoration company, call your loved ones and update them on the situation. If you do not have a safe place until you can occupy your home, consider asking somebody if you can temporarily stay with them. (If you do stay with friends or family, consider talking to your insurance about reimbursing them for putting you up.)
  1. Disaster Relief Programs. If you need the help, consider contacting your local disaster relief program, such as the Red Cross or the Salvation Army. They might be able to provide necessities like food, shelter, and other resources.
  1. Your Physician. Particularly if you evacuated without essential medications or devices, call your physician as soon as possible to review your options. Medications left in the home should not be consumed because they will likely have been contaminated by smoke and gasses.
  1. Call any lending institutions you deal with (such as your mortgage, credit cards, utilities, etc.) as soon as possible. While you might not have to make any payments in the immediate future, most companies will work with you during moments of crisis. It’s possible they will reduce or defer payments.

Re-entering Your Home

After the fire’s been extinguished, you’ll probably want to run in and check on your belongings. Before you do, there are a few warnings:

  • Do not re-enter your home until the fire department has given you an explicit OK. Structural damage and reigniting flames are highly probable immediately after a house fire, so do not enter without that permission.
  • Do not consume anything that has been near flames, smoke, soot, or the water used to put the fire out. Even if food or water has been sealed in a jar or bottle, most consumables will be spoiled or contaminated due to extended exposure to heat or toxic fumes. This includes food in the refrigerator and freezer, which do not have airtight seals.
  • Do not turn on any utilities if you’ve been instructed not to do so. Your local fire department will have advised you whether or not it is safe to use your utilities. If you’ve been told they are unsafe, do not turn them back on.

Once you do re-enter and assess your damage, follow any instructions your insurance representative gave you. If your chosen disaster restoration company is there, they will likely be able to assist you in that process.

Restoring Your Home and Belongings

Depending on the size of the damage, you might feel that your home will never be the same again. But by working with your insurance and a disaster restoration team, your home and your belongings can be restored to their pre-disaster state.

Here are some things you can expect a quality disaster restoration company to do to restore your home after a house fire:

  1. Assess your home for damage. To make sure the team can perform the appropriate services to make your home as good as new, your house will be given a comprehensive assessment. This information will be especially useful to your insurance representative.
  1. Store your belongings. Instead of worrying about where you should store your non-vital belongings until your home is restored, some restoration companies will pack and store your items until you are equipped to take them back.
  2. Board up all holes. The fire likely caused window, wall, and roof damage, which leaves your house exposed. A good restoration team will board up affected areas to prevent any further damage.
  1. Remove and dry water damage. If your home is wet from the firefighters’ efforts, this will be addressed immediately. A drying process will remove visible and hidden moisture to ensure you don’t get mold growth or additional structural damage.
  1. Remove soot and smoke from surfaces. Your disaster restoration company will use an array of tools to remove the fire’s residue from your walls, floors, ceilings, and any other affected surface.
  1. Clean and sanitize your home and belongings. You don’t want to return to your home just to be reminded of what happened. A good company will thoroughly clean, disinfect, and deodorize your structures and belongings to get them back to their pre-fire condition. In addition, they will use equipment to eliminate any lingering odors. Depending on the company, they may be able to restore and preserve damaged photos, documents, and other sensitive belongings.
  1. Restore your home. After everything else is complete, the team will make any necessary cosmetic or structural repairs. In the end, it should be “Like it never even happened.”

Returning Home

Finally, after working diligently with your insurance and your local disaster restoration company, your home and belongings will be back in pristine condition. Make sure you continue to work with both parties to complete any necessary paperwork and payments, if applicable. Once you move and settle back into your home, you can resume your life as normal.

Tools For Cleaning Flood Damage In Your Valdese Home

12/22/2017 (Permalink)

Storm Damage Tools For Cleaning Flood Damage In Your Valdese Home Heavy rains can occur throughout the year in Valdese, putting your property at risk.

Tools For Cleaning Flood Damage

Heavy rains can occur throughout the year in Valdese, putting your property at risk. Storm drains that are backed-up, cresting rivers, and saturated ground all can create significant flooding when there is excessive rainfall. Mudflows and flash floods are dangers which can happen after these storms, creating a threat to your home and family.

If your home in Valdese does become flooded, you need help fast to clean up the flood damage and to prevent even more damage from occurring, like mold and mildew growth. To do so, you need experienced professionals who have the right training and equipment, such as SERVPRO. We are ready to help you anytime you need.

To do the job correctly, we use various detection and monitoring devices, which let us track moisture within a structure. Moisture sensors are used to find moisture in soft materials. It has sharp probes which penetrate through carpeting and padding to show how far the water has migrated. It is an excellent tool for us to use during our initial inspection since it is easy to use and lets us know how far the water is.

Moisture meters are used by SERVPRO technicians to find the actual moisture content in different materials and to help us know if the structure is dry. These meters test underneath wood flooring and inside wall cavities with special probes. They can also check individual layers and give out readings with sensors when the meter is put on the material surfaces.

Thermo-hygrometers measure both the relative humidity and the temperature in your home. These readings are used to help us determine the specific humidity in the affected area. We compare the regions affected by moisture to unaffected areas to get appropriate readings. We also measure outside your home.

As you can see, SERVPRO of Burke County is equipped with various professional tools and knowledge to help us dry your home out thoroughly and efficiently. Anyone residing in the areas of Glen Alpine, Hildebran, or Connelly Springs, can put their trust in us to get the job done right when they call us at (828) 874-0966.

Click here for more about Valdese.

How to Prevent Mold Growth in Your Home

12/14/2017 (Permalink)

Mold Remediation How to Prevent Mold Growth in Your Home   Mold is an unwelcome guest in many homes, but you can take steps to make sure it doesn't grow in yours!

Nobody wants mold to grow in their home. Yet nearly every day, we visit homes in Burke County where mold has taken residence. So what exactly causes mold growth, and how can you prevent it from happening in your home? We cover that below.

What Causes Mold Growth?

The truth is that mold is already in your home; in fact, it’s everywhere. Spores are in the air around you (indoors and outdoors), so it’s impossible to eliminate them. Fortunately for you, it isn’t much of a problem until it actually begins growing in your home.

Most homes present two of the three necessary components for mold growth: food (any organic material) and warm temperatures. The only reason mold isn’t growing in every home from Valdese to Morganton is because many homes lack the final ingredient: moisture. One of the most common reasons mold growth even begins is because of water damage caused by flooding, leaks, or a similar incident.

Preventing Mold Growth

Now that you know how mold growth begins, it’s important to understand how prevent it. While it’s easy to say “Don’t get your stuff wet,” it doesn’t help when disaster unexpectedly hits your home. Here are three things you can do to prevent mold growth:

  • Dry wet areas immediately. Mold growth can occur within as soon as 24 hours once moisture is present. The longer you let areas stay damp, the higher your chances that mold will take hold.
  • Let air circulate. Cold air is not very good at holding moisture, which means mold is less likely to grow in cooler areas. Make sure that air is circulating well in your home; you might even want to open your windows if the weather’s nice enough.
  • Call a cleanup and restoration company immediately after water damage. You might have dried up the water from burst pipe, but don’t assume you’re in the clear. Floors and drywalls tend to absorb the water, which leads to mold growth that you can’t see until it becomes a serious problem.

If you follow the tips above and mold still grows in your home, call us at (828) 874-0966 and we’ll help make it “Like it never even happened.”

Mold Damage Remediation Services Available For Your Morganton Area Home

12/11/2017 (Permalink)

Mold Remediation Mold Damage Remediation Services Available For Your Morganton Area Home When you find mold lurking behind things or in plain sight in your home, it is time to contact SERVPRO and speak to one of our experts.

Our Technicians are Properly Certified to Deal With a Mold Infestation in Your Home

If you are not already aware, household-mold is a type of fungi that can reproduce using spores that travel through the air. There are various facts about mold that occurs in your Morganton area home that you should be aware of and take seriously, combating this issue in your home is far from a joke.  

Finding mold damage in your Morganton home is serious business. A majority of the time it takes a highly-trained professional to control mold growth in your home, and the process can be quite extensive, depending on the amount of exposure that exists. The longer you dismiss the problem, or ignore the issue altogether, the harder it becomes to return your living environment to normal.  

  • Mold is a fungus, commonly referred to as Mildew.
  • Molds can live both indoors and outdoors, often thriving in warm, moist, oxygenated environments.
  • Mold can grow anywhere in your home that contains all three conditions. However, there are more frequent locations than others.
  • Regardless of the species or amount of mold found in your home, it can cause health effects.
  • The best way to control mold in your home is to maintain possible water sources properly.


At SERVPRO we find that helping to inform our customers helps garner more lasting relationships and prevents significant damage events that might otherwise cost you your home. We want to be there for you when you need us the most. However, we also want to help you avoid these situations altogether if at all possible.  

SERVPRO technicians inform our customers by sharing information and helping them make quality decisions that help protect their health and home. When you understand the situation you face, you are more likely to seek the help you need to get things under control and avoid hesitation that makes things worse.

SERVPRO’s IICRC certified mold remediation specialists are available 24/7, all year long and give you access to the personnel, equipment, and resources needed to keep your home environment as healthy and clean as possible.  All you have to do is contact SERVPRO of Burke County for access to quality services you can trust. Call today. (828) 874-0966

For more information regarding the city of Morganton, click here.

The Significance of a Proactive Approach in Mitigating Water Damage to Your Bridgewater Home

11/25/2017 (Permalink)

Water Damage The Significance of a Proactive Approach in Mitigating Water Damage to Your Bridgewater Home SERVPRO technicians have the training and equipment to quickly and efficiently mitigate water damage and prevent future damage from occurring.

Call on SERVPRO Immediately to Minimize the Effects of Water Damage to Your Home

You may choose to wait for disaster to happen first and respond later. You may choose though to anticipate a disaster’s likelihood of happening and prevent it. The choice is all yours. However, all factors considered, you are better off adopting a proactive approach to mitigate water to your Bridgewater homes and property.

By having been operational in the area for far too long, we at SERVPRO are by all means familiar with the significance of such kind of approach. We have a team of experienced and IICRC-certified technicians who have identified some of the attendant core benefits. We are all the more glad to share them with you.

Chief among these benefits is the fact that you stand to incur less water damage if water damage does actually happen. That is because this approach enables you to seal all the various loopholes that may result in adverse damages later. You do not want to forfeit this benefit at all, owing to the sensitivity of most of the possessions that may be negatively impacted.

Next in line, as SERVPRO has consistently noted, is your expenditure of greatly-reduced costs of repairs later. This stems from the fact that you incur reduced damages as pointed out and explained above. Any sane property owner may naturally want to spend as little amount of money as possible. This makes your adoption of this approach non-negotiable.

The third major benefit you stand to accrue is timely intervention and mitigation of any possible future damages. Our technicians have helped untold scores of homeowners identify and deal with any leaks that may let in much water later. Most of the affected persons have later on sent their feedbacks telling us just how our interventions saved their property from further intense damage.

Dealing with the effects of water damage is no joke. That is why it is in your best interest to forestall the phenomenon by all means. The last major benefit of this proactive approach, we at SERVPRO has identified, is less time wastage on your part in your attempts to mitigate these side effects. That is because the approach shields you from too much damage which requires too much time to restore.

Count on us, SERVPRO of Burke County to handle all your inspections and proactive maintenance. Call us right away at (828) 874-0966. We will be all the more glad to assist you, just like we have already assisted scores of homeowners like you!

Click here for more information about Bridgewater.

4 Facts About Fire Damage In Valdese And Beyond

11/21/2017 (Permalink)

Fire Damage 4 Facts About Fire Damage In Valdese And Beyond It is no exaggeration to say that fire damage is a risk for every homeowner.

4 Facts About Fire Damage

It is no exaggeration to say that fire damage is a risk for every homeowner. It is also understandable that people, in general, do not like to talk about house fires. After all, a blaze in the home and the risk of injury or even loss of life is frightening. However, at SERVPRO we believe that talking about fire and understanding more about it is useful because the more you know, the more you can plan to prevent a blaze starting, and determine what to do in the event of a fire in your Valdese home.

The National Fire Protection Association is a rich source of facts and guidance about home fire damage, electrical risks and related hazards in Valdese and beyond. The NFPA is a trade association which publishes standards and guidelines for use by local governments in the hope of preventing fires and educating the public about them. Here are 4 facts about home fires courtesy of the NFPA.

1. An average of seven people dies in home fires in the US every day, which is a very sobering thought. It is clear that home fire safety is of paramount importance across the country.

2. Three out of five home fire deaths (for the years 2010 – 2014) occurred in homes without working smoke alarms. SERVPRO recommends installing at least one fire alarm on every floor of your home and carrying out regular tests to be sure the units are operational.

3. Cooking equipment is the leading cause of injuries after a home blaze. The kitchen is a risky area when it comes to home fires, and it is a good idea to be vigilant at all times when cooking. It is especially important to you keep an eye on cooking pans at all times.

4. The second most frequent cause of home fire injuries is heating equipment, and the most common cause of heating equipment blazes is a failure to clean things properly. The leading cleaning problem when it comes to home heating is creosote build up in chimneys which is why you should inspect and clean your stove and chimney each year.

It is not always possible to prevent a fire but being vigilant and taking sensible precautions does help. In the event of a home blaze, SERVPRO is on hand to help with cleanup and deodorization afterward to restore your home “Like it never even happened.”

For help with fire cleanup in Hildebran, Rutherford College, Valdese, Glen Alpine and surrounding areas, call SERVPRO of Burke County at (828) 874-0966 today.

Click here for more about the city of Valdese, North Carolina.

Remediating Commercial Water Damage in Hildebran

11/7/2017 (Permalink)

Commercial Remediating Commercial Water Damage in Hildebran After commercial water damage, SERPVRO understands the importance of not only reopening your doors, but having inventory for your customers as well.

SERVPRO’s Process to Save Inventory in a Print Shop After Water Damage

The primary source of water damage to Hildebran businesses is a plumbing issue like a split intake hose or a rusted out pipe connection. It normally results in a flooded floor which shuts down the facility until a restoration company can repair the leak and remove the water.

In most cases, the focus after commercial water damage in Hildebran is to preserve the building structure and contents. What SERVPRO usually does is remove standing water and then draw moisture out of carpets. If the disaster happened in a business like a print shop, our priority changes, as do our initial actions, to preserve completed work and in-stock paper inventory.

In this situation, we remove all paper to an unaffected area. It may not be possible depending on how much moisture the paper has already absorbed. If our crew members cannot remove the inventory, then our priority is to lower the humidity level and increase air circulation as quickly as possible. We can dry damp paper by starting both of these tasks within 24-48 hours after exposure.

We increase circulation with a combination of fans and air movers. The fans we set-up at an entrance and exit point to bring in dry air from outside the building while pulling the damp air from inside. To increase the efficiency of this process, we use the air movers to blow heated air across surfaces and the inventory to dry them. SERVPRO technicians carefully adjust the temperature of the air to heat the room quickly without causing the paper and cardstock to curl at the edges or otherwise react poorly to the increased warmth.

As the devices begin to work, we turn over the inventory to expose more surfaces and increase the amount of property we can recover. Preserving every sheet of paper, cardstock, or other item is unlikely, but we save most of it using this drying method.

For some businesses, simply reopening the doors is not enough. Print shops and other retail operations need to have a product ready to sell to customers. SERVPRO of Burke County has served our neighbors and fellow business owners for almost thirty years and is ready to help you today. Call us at (828) 874-0966 for more information or to schedule an inspection.

Click here for more information about Hildebran.

Stopping Mold Damage in Bridgewater

10/25/2017 (Permalink)

Mold Remediation Stopping Mold Damage in Bridgewater Removing mold growth is not simple, but with SERVPRO's experience and knowledge, we are able to make your home "Like it never even happened."

SERVPRO Has Years of Experience Remediating Mold Damage

Mold spores are everywhere in Bridgewater; that means every home and business except for hospital operating rooms. Mold growth does not happen only in dirty homes on an episode of ‘Hoarders.' It is a common misconception, but the reality is just as simple.

Stopping and cleaning mold damage to a Bridgewater home means understanding how it forms in the first place. SERVPRO has almost thirty years of experience in restoration and how mold causes as much damage as a fire or flood by the time anyone notices a problem every year. Since mold thrives in a range from 68 to 86 degrees, it is also a problem in homes covering the entire calendar.

A mold spore is smaller than a mustard seed, and a mass of hundreds is no bigger than the period at the end of a sentence. Each spore is inert and no threat unless there is a source of moisture. Even just a few drops of water can cause mold to expand and begin seeking out a food source. Often, SERVPRO technicians find the source comes from a leaky pipe or when a tiny amount of rainwater finds its way under a roof and down an inside wall.

They do this by extending hyphae which quickly grow across surfaces. When they find a preferred source like drywall, the hyphae begin burrowing into it. Building materials are a favorite food source and why every home in North Carolina is at risk for mold.

Over the years, we learned that the most efficient way to halt mold and reverse the growth is to remove the water source. Once we dry the puddle in the attic or repair the pipe in the wall, spores quickly return to their dormant state. In this condition, it is easier for us to clean surfaces and remove any spore-infested material.

The task of removing mold growth is not a simple one, but the goal of SERVPRO of Burke County is to return our neighborhood homes to a clean, safe condition. If you have a mold problem or suspect there may be one, call us today at (828) 874-0966. We are here for you.

For more information about Burke County, visit http://www.burkenc.org/.

Flood Damage In Your Hildebran Home

10/19/2017 (Permalink)

Storm Damage Flood Damage In Your Hildebran Home For any flood damage your residence suffers call SERVPRO!

Flood Damage Restoration

Your home can experience flooding even if the Hildebran area does not experience catastrophic weather events. Homeowners in lower-lying areas can find themselves walking on soggy floors in certain circumstances.

In Hildebran, flood damage may not come to the forefront of typical conversations as many homeowners go about decorating for the holidays. However, rainfall from damaged gutters and downspouts can create flooded areas on your property near your home. Saturation of an area just outside can leak in through cracks you may not know exist. Always following the directions regarding ornamental lights can help prevent damage to gutters and other exterior aspects of your property.

Another problem involving the condition of gutters and downspouts focuses on if the amount of debris prohibits water from flowing freely. When gutters become blocked, water overflows, often splashing up against the home's exterior. Clogged downspouts can turn into cascading waterspouts, while the water lands too close to corners, and then seep into the ground where it can affect your home's interior.

SERVPRO helps mitigate flood damage no matter the source. We also help prevent similar problems whenever possible. Flooding from water that came off your roof and then flowed through the soil around your home can still contain pathogens. Removing the water takes care of the majority of these microorganisms, but not entirely.

Once at your property, we begin removing the invasive water so we can treat your home appropriately. We must work quickly to prevent spreading water and increased saturation of your home. Flooring is one of our primary concerns. Carpeting may not fare well if we wait to begin the restoration process. Other flooring types can swell or separate. Wooden flooring can warp and crack while tile and other glued-in-place floor coverings lose their backings in the presence of water.

We also use machinery to accelerate the drying process. Large air blowers move the air around the rooms affected by flood damage which lifts the moisture into the air. Once there, commercial-grade dehumidifiers and desiccant machines remove all humidity so it cannot condense elsewhere inside your home. Stripped of moisture, many microbes and pathogens die. However, we remove these, also, by using air scrubbers. Cleaning by hand and topical sprays also eliminate these pathogens' ability to cause problems.

For any flood damage your residence suffers, call us, SERVPRO of Burke County, at (828) 874-0966. Locally owned and operated, we stand ready to help make your home “Like it never even happened.”

Visit https://en.wikipedia.org/wiki/Hildebran,_North_Carolina for more about Hildebran.

Remediating Fire Damage to Drexel Homes

10/9/2017 (Permalink)

Fire Damage Remediating Fire Damage to Drexel Homes SERVPRO protects your home from further damage from weather, trespassing and animals by boarding up doors and windows.

The Five Categories of Fire Damage Restoration

Like anywhere else, each Drexel house fire is different. That means the clean-up has to be individually tailored. To determine if the damage is minor, medium, or major; we examine how fast the fire burned, what it consumed, and the amount of oxygen available as well as other factors.

After determining the types of fire damage in a Drexel home, we pull cleaning and restoration methods from five primary categories. SERVPRO then develops a restoration plan, so each method has the time, equipment, and personnel needed to complete work promptly that returns a clean, safe home to the owners.

Mitigation – This category is our first action after an inspection. Our efforts here are to prevent secondary damage from weather, trespassing, and animal intrusion. Restoration team members board up doors and windows as well as points where the fire may have burned through the roof or a wall.

Contents Cleaning – If possible, we try to clean personal property at home. If our technicians are unable to secure the home or if there is significant structural damage, then we take it to our facility to clean and place in storage until it is safe. We keep an extensive inventory of cleaning agents on hand to ensure we can restore as much of the contents of the home as possible.

Structural Cleaning – This is where we deal with damage on the walls, ceilings, and floors. If the fire burned for an extended period, then the smoke likely penetrated the walls and got into the framing, support beams, and the ductwork. We remove the residue left behind to prevent physical damage and to remove odor-causing particles. For crawlspaces we cannot fit into, we use a chemical fog machine and an anti-microbial cleaner to destroy residues.

Specialty Restoration – This is technically contents cleaning, but covers items which need special services and SERVPRO typically sends to a sub-contractor. Personal property in this category includes artwork, electronics, dry-clean-only clothing, and furniture that requires refinishing after we complete residue removal.

Reconstruction – When there is major damage to wall framing, columns, and other support beams, our response team installs jacks, and other temporary supports to prevent further degrading of the structure. As a licensed contractor in North Carolina, we can do everything from replacing a door frame to placing a new roof on the home.

Remediating the damage and restoring your home after fire damage is not a short process. The goal should always be returning to a safe, clean home instead of getting back inside one that is still a potential threat. SERVPRO of Burke County is ready to help our neighbors do just that. Call our office today at (828) 874-0966 for more information.

Click here for more information about Drexel, North Carolina.

Keeping Your Packaging Plant Functional In The Face Of Commercial Water Damage In Hildebran

9/28/2017 (Permalink)

Commercial Keeping Your Packaging Plant Functional In The Face Of Commercial Water Damage In Hildebran When your business in Hildebran sustains commercial water damage, the problems might be diverse and multi-faceted.

Commercial Water Damage

Daily operations at your packaging plant need to proceed smoothly and consistently. Problems that affect any aspect of the line can impose significant and far-reaching negative consequences. Hildebran residents rely on the economic power that businesses like yours provide to our area. Your plant affects other locations, also, by providing the materials required by factories elsewhere.

When your business in Hildebran sustains commercial water damage, the problems might be diverse and multi-faceted. You need a team of professionals who can use their training and experience to mitigate the damage and help restore your business. After making everything “Like it never even happened” at your plant, you, your employees, and those you supply goods to can get everything back to normal again completely.

Our technicians do more than cleanup of water-damaged materials. We help prevent secondary water damage through attainment of normal dryness. The drying equipment we use helps minimize possible rust and corrosion within your facility, preventing future mishaps with machinery. When machinery contains rust, slowed lines become only one facet of the problem. Rust can dislodge and find its way into finished products. This contamination can destroy finished goods.

We can help your employees with the process of auditing goods by marking item classifications appropriately on an inventory sheet. This can assist you in determining which products you must resupply, as well as facilitate the claims process with your insurance company.

Using moisture-sensitive detection equipment, we locate sections of your plant that harbor moisture more readily. Treating places such as these with Concrobium, a highly efficient microbe-inhibiting agent, can protect them from mold and mildew growth. Assuming that only one source of water or moisture exists in a facility can backfire on our customers and us, so we also use the same technology to locate additional places. Then we again eliminate the water at its source. Sometimes, water at one location can make it easier for water at another spot in your facility to appear.

No matter how many locations that we find water in at your facility, SERVPRO of Burke County's experienced technicians work hard to eliminate them all. Water damage steadily spreads, reaching from one type of material to another. Stopping it and mitigating the damage can save your facility. Call us at (828) 874-0966 to protect your packaging plant and everything that it stands for as soon as you notice a problem.

To learn more about Hildebran click here.

The Impact of Fire Damage on Hildebran Properties and How We Can Control It

9/24/2017 (Permalink)

Fire Damage The Impact of Fire Damage on Hildebran Properties and How We Can Control It Our technicians understand that fire damage is comprised of the fire burned items, lingering smoke, and water that was used to put out the fire.

Get a Quick Handle on BOTH Fire Damage and Smoke Odors with SERVPRO

Residents of Hildebran should not underestimate the effects of a fire. A house fire can lead to significant property damage and a series of problems that may negatively impact your quality of life. To add insult to the injury, many people do not realize the full extent of fire damage or how a fire damage restoration company can come in handy.
 
For many years, SERVPRO has dedicated itself to protecting people from the consequences of fire damage in Hildebran. Thanks to our restoration services, we have managed to help numerous homeowners return their property to preloss conditions after a fire disaster, "Like it never even happened." Our team consists of highly trained technicians who are up to par with IICRC guidelines. Within a short time, we can respond to your emergency and immediately commence the cleanup process.
 
The first stage of a fire is called "ignition" and is usually characterized by a very small flame. It begins when oxygen, heat, and a fuel source combine, resulting in a chemical reaction that produces fire. Recognizing a fire in this stage can go a long way towards suppressing it or escaping the looming disaster. Otherwise; the fire can metamorphose into the growth stage, where it can burn nearby items and potentially bring the structure to its knees.
 
Fire damage does not just decimate your property. It can also leave bad odors and stains on various surfaces in the house. The smoke produced during the fire can travel across the structure and sully your items, leaving soot, dirt, and dust behind. This smoke residue can be extensive, sometimes spreading to adjacent rooms close-by.
 
For these reasons, SERVPRO can clean up and sanitize your home to reverse the fire damage. Our goal is to make your belongings usable again while preventing health issues that may have come with the fire disaster. Most importantly, our efforts can help eliminate bad odors that can linger for a long time.
 
The restoration process involves using several different cleaning equipment and industrial tools. Our technicians can even provide carpet cleaning services designed to remove small traces of soot, smoke, and other particles stuck in-between the carpet fibers. Vacuums cannot reach these residues easily.
 
When a fire crisis hits, you can count on SERVPRO of Burke County to control the fire damage. As a locally owned and operated business, we are part of your community too and understand your situation. For any assistance, call us today at (828) 874-0966.

For more information about the City of Hildebran, North Carolina visit: https://www.hildebrannc.com/

Stormy Weather can Pose Flood Damage Mishaps for Drexel Homeowners

9/15/2017 (Permalink)

Storm Damage Stormy Weather can Pose Flood Damage Mishaps for Drexel Homeowners SERVPRO can make your flood damage "Like it never even happened."

Flood Damage Is A Major Threat To Your Drexel Home

Changes in the seasons can bring about violent storms that pour increased amounts of rain onto homes in the Drexel area. Small and localized flooded areas often develop because of these more substantial downpours. Leaving windows open to catch the last few days of summer weather can also permit copious amounts of rainwater to splash through screens, drenching floors, wall section below the windows, and nearby furniture.

Drexel residents with storm-related flood damage can rely on SERVPRO to resolve the problem before it can spread. Waiting to deal with flooding almost never happens, but cleaning up with only a mop and bucket rarely suffices in preventing future damages. Water seeps into the smallest cracks so easily, but extraction methods need to sufficiently remove all traces of water, not only the visible portions.

Water that came in through a window rarely poses the same microbial risks that water seeping up your steps and across your home's threshold bring, and SERVPRO's experts can handle both professionally and swiftly. Our extensive and continued training includes many IICRC certificates, including Applied Microbial Remediation (AMRT) and Water Damage Restoration Technician (WRT). Mitigating the damage caused by flooding and other water-related events is one of the things we do best at SERVPRO.

A home that looks great and is safe at both the structural and microscopic levels can still contain a musty odor after the completion of flood damage restoration work. To ensure the complete satisfaction of our customers, our Odor Control Technician (OCT) works with property owners. It is imperative to us, individually and as a company, that each of our customers is satisfied with our work.

Locally Owned Company with National Resources


Contact SERVPRO of Burke County at (828) 874-0966 for all of your storm damage remediation needs. Your home deserves restoration that protects and preserves, and you and your family deserve the place you call home to look, feel, and smell like home once again.

For more information regarding the city of Morganton, click here

Contact a Professional to Provide Water Removal Services After a Storm in Hildebran

8/14/2017 (Permalink)

Storm Damage Contact a Professional to Provide Water Removal Services After a Storm in Hildebran A storm can cause damage to your roof, allowing unwanted water into your home.

SERVPRO can properly remove water in your home after a storm

Storms can take their toll on your home. Some only damage the exterior, while others make their way inside. If severe enough, a storm can create significant problems that affect the structural integrity of your home.

When facing storm damage that requires water removal in your Hildebran area home, you want access to someone that can make repairs quickly, effectively saving the rest of your home from exposure. The company you use should have access to all of the equipment, resources, and training to complete the job right the first time, avoiding secondary damages that develop over time.

Without the proper equipment, a restoration company can only guess about the level of saturation in your home. It takes moisture detectors, hygrometers, dehumidifiers, air movers, and water extractors of all shapes and sizes to get the job done right. SERVPRO has access to these tools and more, making us a valuable resource during emergency situations. 

With IICRC certified technicians and years of experience in the restoration industry, SERVPRO ensures that you receive the help you deserve. A storm can tear off portions of your roof, causing water to enter your attic, walls, ceiling, and more. Mold can develop over time, along with rot and corrosion. The technicians working on your home need to understand and recognize hidden problems while making the right choices to correct each problem individually.

Windows and doorways are often damaged as well. You need someone to go through everything, with the ability to correct issues they find. SERVPRO has restoration technicians, as well as personnel well versed in repairing everything in your home. We make every effort to restore items, contents, and personal belongings, but also have the skills necessary to repair or replace damages found as well.

With our 24-hour emergency service and fully qualified personnel, you can rest easy knowing that a professional is on the job. We can do everything necessary to return your home to a quality condition that your family can enjoy for years to come.

SERVPRO of Burke County stands ready to provide you with dedicated teams that care about you and your home, call today. (828) 874-0966

For more information about Hildebran, visit https://www.hildebrannc.com/.

Connelly Springs Mold Damage Can Be Insidious

8/1/2017 (Permalink)

Mold Remediation Connelly Springs Mold Damage Can Be Insidious Mold without Remediation in a Connelly Springs Home Can Cause a Lot of Damage

SERVPRO Detects and Remediates Secret Mold Patches in Your Connelly Springs Home

Mold growth is the slowest moving disaster to affect a home. It is also the only one that can go unnoticed for weeks and months. Despite that, active mold spores cause millions of dollars in cleaning and replacement costs each year.

Since mold expands slowly, some homeowners think they can stop it with bleach and paint over visible signs. The truth is that bleach does not usually kill mold; it may force it back into an inert state for a time, but the potential threat is still there. If you want to stop mold damage and keep it from returning to your Connelly Springs home, you need to call SERVPRO today.

To get rid of it, first, we determine exactly where it is and how much is there. While it is possible to ‘follow your nose’ and trace that musty odor which comes with most mold, the most efficient method we have is to use air content monitors to check the percentage of particles and follow the highest readings. Moisture sensors and infrared cameras aid in detecting damp areas that offer the fungi the water they need to grow.

To halt mold growth, we eliminate the source of moisture; this means removing standing water like puddles and closing off continuous drips from leaky pipes. Once eliminated, active spores contract and return to a dormant state. No further growth means no further damage.

Now, we begin to remove existing mold. If the spores have had time to grow into building material such as sheetrock, causing deep hyphae (root-like) penetrations, we remove the entire, affected panel. It is much more cost-efficient to remove and replace, rather than attempt to restore. While this material makes for great interior walls, it quickly crumbles at efforts to trim it down since the cardboard backing has been consumed. If it gets wet, sheetrock almost breaks apart at the first touch.

Personal property (clothing and furniture for example) is easier and cheaper to clean. Mold spores tend to settle out of the air on these items rather than grow across or into them. Technicians wipe down furniture using dry cloths and brushes but also use an antimicrobial cleaner if needed. If the surfaces are rough (i.e. marble countertops), we use powered brushes and agitators to remove any spores before cleaning.

For clothing, curtains, and other fabrics, we maintain large, commercial washing machines at our facility. We use detergents designed to remove mold and other contaminants without damaging the material. If a material is dry clean only, we send these items to an outside facility for cleaning.

At SERVPRO of Burke County, we understand that any disruption to your life is unacceptable. Every action we take is designed to return your home to its original state as quickly as possible, "Like it never even happened." If you see or suspect, a mold problem in your home, call us today at (828) 874-0966.

More on Connelly Springs here.
 

Finding the Cause of Roof Leaks in Your Valdese Home

7/18/2017 (Permalink)

Water Damage Finding the Cause of Roof Leaks in Your Valdese Home Clogged Gutters Can Cause Roof Leak and Attic Leaks in Your Valdese Home. Better Call SERVPRO

Ceiling Leaks Can Indicate Many Water Damaging Issues

Roof leaks are not always easy to diagnose. It may not even be your roof that is leaking at all. When you have a stain on your ceiling, it is a common misconception that the leak started right above that area. Water travels, so when there is a leak in your home, it could be traveling downward from another part of your home, dripping onto the ceiling and making you believe that is the location of the leak.
 
You need an experienced water damage remediation company, such as SERVPRO, to help you determine where the leak and water damage is coming from. There are some other things to think about as well, as water on the ceiling of your Valdese home can be the cause of a variety of things. SERVPRO has the tools and knowledge to find the real cause of the leaking.
 
Leaking or Dripping Pipes
Plumbing can be found in your attic and can be either leaking or accumulating condensation which causes water to drip. It is a common occurrence and leads to a roof issue that is missed interpreted. SERVPRO can spot this problem during an initial inspection.
 
Condensation
If your home is not insulated or vented properly or has a whole-house humidifier which is set too high, condensation can build up, causing moisture in your house, especially the attic. These humidifiers should not be put over thirty percent per the manufacturer guidelines to avoid this issue.
 
Moisture in a crawl space can be a factor as well. It is invisible and rises eventually through your home, stopping at the roof deck and causing condensation. Our technicians can help get rid of this moisture with the use of our industrial pumps and dehumidifiers.
 
Clogged Downspouts and Gutters
When your gutters get clogged, the water has nowhere to go but in your home. Gutters must be maintained properly, so water does not back up with any debris. Gutter guards can help prevent the buildup of debris in the gutters, or you can just keep them cleaned out properly. Checking them every few months is a good idea.
 
SERVPRO of Burke County is here to help you whenever you need, no matter the time of day. Give us a call at (828) 874-0966 if you see the dreaded ceiling spots so we can find the problem and fix it for you.

See beautiful Valdese here.

Chemical Runoff Needs Professional Cleanup in Morganton

7/1/2017 (Permalink)

Biohazard Chemical Runoff Needs Professional Cleanup in Morganton Biohazardous Waster Cleanup Specialist in Morganton? SERVPRO, Of Course!

Trust SERVPRO to Remedy and Remove Biohazards from Your Property

Products unapproved for use in homes today lurk in the basements, garages, and utility closets of older homes. When chemicals start leaking from containers cleanup by the homeowner can be dangerous. Your local SERVPRO has technicians trained in the proper disposal of items containing banned substances or chemicals needing protective protocols to handle.

You never thought to face biohazard cleanup in your dream home in Morganton. For more than a century previous owners of your dwelling in a historic district of the city stored old paint, varnishes, pest control solutions, fertilizers, and other chemical interventions in a closet off the cellar. The door is barred, and you rarely consider what is inside until the plumbing running down an inside wall springs a leak. Although your plumber secured the pipe the cans and bags inside are saturated, rusting or ripping open and discharging hazardous waste into your home. You need our assistance, a restoration company with biohazard certified cleanup workers and experience in clearing dangerous substances safely from residences.
 
The moisture-laden powders, oozing paints (which may contain lead), varnishes, and other items contain a broad range of components now know to pose health hazards if not managed appropriately. Plus the insulation disturbed during the plumbing (the fittings may contain lead) repair may contain asbestos. A SERVPRO work crew sent to abate this complex problem first assesses and plans for all contingencies.
 
We barricade the areas affected with plastic sheeting and add air scrubbers to improve our ability to contain the airborne particles if deemed necessary by the project manager. Appropriate protective personal equipment clothes or crew during the job. The team bags up containers of suspect substances and insulation for disposal following local regulations off site. Using special cleaning products matched to the residues SERVPRO workers remove spills, also bagged for hazardous disposition.
 
Our experts evaluate any structural materials soaked with the chemicals. We always stress restoration, but removal and replacement are not unusual in this situation. The crew members also choose advanced sealants to physically inhibit some compromised areas from contaminating the rest of your home after the cleanup.
 
Do not endanger your family and friends with the remains of hazardous chemicals once stored inside your home. Call (828) 874-0966 to engage the services of a certified biohazard team from SERVPRO of Burke County.

Visit Morganton here for more information.

Receive Flood Damage Assistance For Your Valdese Area Business Today

6/19/2017 (Permalink)

Commercial Receive Flood Damage Assistance For Your Valdese Area Business Today Whether you face a single room flood or flooding on an entire floor of your building, we can help.

Flood Damage Assistance

People often dismiss flooding as an issue they need to face, simply because when you initially think about flooding, hurricanes, storms, or other such natural disasters come to mind. However, your hotel is just as susceptible to plumbing or maintenance issues that occur far more often and produce the same amount of damages.

As a hotel manager in Valdese, flood damage could never be farther from your mind. We understand that you have normal operations to worry about, guests coming and going, and employees to manage. Something this big getting in the way can throw everything out of balance, leaving you wondering what to do next. However, it is critical for you to understand how to address these problems immediately, without hesitation.

Having a relationship with SERVPRO provides you with access to IICRC certified technicians, industrial-grade equipment, and the resources necessary to tackle any size job. Whether you face a single room flood or flooding on an entire floor of your building, we can help. Our technicians work hard to produce excellent results, often exceeding any expectations you might have, we enjoy putting several years of experience to work for you.

SERVPRO’s expertly trained technicians are available 24/7, giving you the assistance you need as soon as you need it, ensuring that you have the time to avoid secondary damages that develop over time. Just remember to make the call to our office at the first signs of trouble, the overall results you receive get worse over time, making time a major factor in your restoration.

Never let your in-house maintenance attempt to perform these repairs themselves. Without the right equipment and experience, they can miss things that a more experienced eye can catch, leading to additional damages that you might have otherwise avoided. In most cases, SERVPRO can help keep operations running smoothly throughout the entire restoration process.

Contact SERVPRO of Burke County to receive the help you deserve; we can handle any flood damage incident that occurs on your property and provides you with any additional services necessary to return your hotel to a quality pre-damage condition for you and your guests to enjoy (828) 874-0966.

Valdese is a wonderful town, to learn more visit https://www.townofvaldese.com/.

Water Removal Services Available In The Valdese Area

6/5/2017 (Permalink)

Water Damage Water Removal Services Available In The Valdese Area It takes professional water removal services to eliminate moisture from plumbing leaks or flooding issues plaguing your area.

Water Removal Services

Having water invade your home, cause damage, and linger without receding is common. It takes professional water removal services to eliminate moisture from plumbing leaks or flooding issues plaguing your area. Never hesitate to ask for help.

Get water issues under control in your Valdese home, use water removal services available from a local company that has your homes safe recovery in mind. We can help remove standing water, prevent secondary damages from forming, and help you prevent future incidents from occurring. Giving SERVPRO the opportunity to respond to your emergency situation gives you access to a variety of services, advanced water extraction equipment, and expertly trained technicians who understand how devastating this type of event can be. If you attempt to eliminate the problem yourself, without the proper training, you could end up causing more damage than you might think.

With several years experience performing water removal services for thousands of customers just like you, SERVPRO technicians respond quickly, performing services in a manner that reflects the urgency of your situation. Time is essential in dealing with water-related issues, making every second important in recovering valued items, furniture, or protecting the very structural integrity of your home. Take advantage of what SERVPRO has to offer including quality water extraction, the use of moisture detectors, dehumidifiers, hygrometers and more. We can locate every hidden pocket of water on your property and dry each item affected by the event. Often producing quality results that you never expected to achieve.

We can help you prepare your property for these types of events in the future, installing additional drainage, backflow valves, sump pumps, or even improving the grading of your yard and inspecting your roof gutters. Our technicians can perform any functions necessary to get the job done right the first time. You never have to schedule other contractors; we can do it all.

Contact SERVPRO of Burke County for a full-service solution to water issues on your property. We take creating solutions to your problem seriously, performing at a level that often exceeds our customer's expectations. Call our office today (828) 874-0966.

Want to learn more regarding the city of Valdese, North Carolina? Click https://townofvaldese.com/

Fire Damage To Your Morganton Property

5/18/2017 (Permalink)

Fire Damage Fire Damage To Your Morganton Property Cleaning and restoring a property after a fire is more cost-efficient than replacement.

Fire Damage

Cleaning and restoring a property after a fire is more cost-efficient than replacement. Many fire insurance providers prefer to pay for the restoration of furniture and insist on both an inspection and making an attempt to clean before writing off entire living or dining room sets.

Restoring the effects of fire damage to your Morganton home is an option to consider when possible. To ensure that it is done correctly, without further harm, requires a professional. SERVPRO has decades of experience throughout North Carolina when it comes to successfully cleaning and returning your home and its contents back to its original state. To accomplish this, we have developed six cleaning methods based on the property and type of damage.

Dry Cleaning
We use this method to remove light-to-medium, non-greasy soils or to pre-clean excess residues before starting wet cleaning. Most of this is done with dusting cloths or feather dusters to remove dry, surface particles. For heavier soils or light debris, our technicians may use vacuums or dry sponges.

Wet Cleaning
We use this method to remove moderate-to-heavy smoke and soot residues effectively. Technicians typically saturate the items with water during the process. For heavier residues, we mix the water with a cleaning agent to ensure a successful finish.

Spray And Wipe
This is a wet method that applies water and a cleaning agent with a spray bottle instead of saturating the item. We prefer this method on items where there is a risk of the color running if it is soaked. A spray bottle also gives our technicians more control over the amount of water and cleaning used.

Foam Cleaning
This method uses a specially designed, pump-up spray bottle to apply foam rather than water and cleaning agents. It is particularly useful to clean upholstery fabric that might shrink under too much water or other liquid. For small areas, technicians also use an upholstery brush to agitate a shampoo solution, generate the foam, and then apply it by hand.

Abrasive Cleaning
The idea with this method is to use a thicker cleaning agent that contains abrasive ingredients to scrub rough surfaces such as rock and some types of marble, often with a brush, steel wool or abrasive scrubbing pads.

Immersion Cleaning
This last method uses saturation to soak an item with heavy residues completely. Immersion is very useful for a structural property like Venetian blinds. For other articles, we also use high-frequency sound waves for ultrasonic cleaning. The sound waves force millions of bubbles through the item and the immersion tank to agitate and scrub very solid residues. It is an excellent technique for items that have been left to absorb residues for days or even weeks.

Restoring your home and property is not a quick or simple process. However, SERVPRO of Burke County is here to walk you through every method and process. Call us today at (828) 874-0966.

For further information about Morganton, click here http://www.morgantonnc.gov/

The Role Of Low Grain Refrigerant Dehumidifiers When Repairing Flood Damage In Drexel

5/5/2017 (Permalink)

Storm Damage The Role Of Low Grain Refrigerant Dehumidifiers When Repairing Flood Damage In Drexel We provide expert help and assistance with all manner of flood-related repairs.

Repairing Flood Damage

The dehumidifier is one of the key elements for flood damage repair. It is a relatively simple device, but it is very powerful, and it plays a vital role in applied structural drying. It works by drawing excess moisture out of the atmosphere and containing it in a secure receptacle so that it can no longer cause damage to surrounding materials.

There are two main types of dehumidifier, and both are valuable for structural drying. However, they tend to compatible with specific conditions and environment. At SERVPRO, we put lots of effort into constructing suitable dehumidification setups, because consistency is essential for success. The rate of dehumidification must surpass the speed of evaporation.

What Is A Low Grain Refrigerant Dehumidifier?
Low grain dehumidifiers (or LGRs) accelerate the drying process by adding another stage. Before the humid air gets directed across a cold coil and the water is forced back into liquid form, it is artificially cooled. The advantage of this is that the vapor transitions back into a liquid with a lot less effort and energy because it is already at a low temperature.

The addition of the cooling stage makes LGRs a very efficient choice. Like standard refrigerant machines, they perform at their best in rooms which are between 18 to 32 degrees. However, they can provide a lowermost specific humidity of around thirty-five grains to every pound.

When Are LGRs Most Useful For Drying?
As they are efficient to run and can handle lower humidity levels, SERVPRO recommends LGRs for nearly all flood damage cases. They are especially helpful when it comes to extracting water from porous structural substances. Whether a standard or LGR device gets brought into the affected space, the rate of drying requires careful control.

At the start of the process, the ideal internal temperature is no greater than 30 degrees. When the drying process begins to draw to a close, the technicians incrementally reduce the internal temperature to a minimum of 20 degrees.

SERVPRO of Burke County is a local flood damage restoration service. We provide expert help and assistance with all manner of flood-related repairs. With the support of our structural drying techniques, you can get your home and your life back to normal in no time. Call us 24/7 at (828) 874-0966.

Water Damage In Your Valdese Home?

4/18/2017 (Permalink)

Water Damage Water Damage In Your Valdese Home? Valdese Unwanted Water Damages Carpeting and Homes--Call SERVPRO for Restoration

Rely on the Experts from SERVPRO for Recovery from Water Damage

Many homeowners commonly make the mistake of not seeking professional services until damages get so far out of hand that water begins to burst everywhere, or floods entire sections of their homes. A quality restoration company is not just here to help you recover after an event occurs, they are also here to help you prevent incidents from happening.
 
If you notice any amount of water damage in your Valdese area home, contact a local restoration company with IICRC certified technicians to perform a full inspection of your property. They can help determine how extensive the damages are and give you advice on how to proceed.  
 
At SERVPRO, we have experienced situations where tiny leaks remain undetected for weeks, or months, causing severe water damage and extensive mold growth to occur, without the homeowner even knowing it. Small leaks, hidden moisture, roof leaks, broken fixtures or appliances, as well as a variety of plumbing issues add to the situation if not maintained properly.  
 
Contact a company, like SERVPRO, when these kinds of issues become a problem in your home. We perform a full pre-inspection of your property, locate hidden moisture with infrared moisture detectors and make any repairs necessary to get the source of moisture causing the problem under control. Not to mention we have access to a variety of water extraction equipment and several years of experience dealing with water issues just like yours.
 
SERVPRO technicians can provide you with grading and drainage services to help prevent flooding during inclement weather, going as far as installing submersible pumps and backflow valves when necessary. We can also check all of the pipes on your property for leaks and make the necessary repairs to prevent issues from forming.
 
Avoid waiting until an event occurs on your property before contacting a professional restoration company, the more information you provide or, the more of a chance you give us to protect your home properly, the likelier you are to avoid extensive damages.  
 
Give SERVPRO of Burke County a call today. Any of our staff can provide you with a full description of available services and help you discover which solution would be best to address your unique situation.We are here to help, call anytime. (828) 874-0966

Fire Damage Restoration in Bridgewater

4/4/2017 (Permalink)

Fire Damage Fire Damage Restoration in Bridgewater SERVPRO Cleans and Restores Fire & Smoke Damage in Bridgewater

SERVPRO Offers Various Solutions to Smoke & Fire Damaging Events

Fire can cause serious damage to your property. There are, however, other damages which can seriously affect your home as well. Smoke odor invades personal belongings and building materials of all kinds. Soot damages walls which haven’t been burned by the flames. Experience a fire can be devastating, but SERVPRO understands that your cherished memories and possessions are at stake. We are fire cleanup and restoration experts, and we specialize in smoke and soot damage as well.
 
If your Bridgewater home is damaged by fire, it is critical to contact professionals who specialize in fire and smoke restoration process as quickly as possible to prevent any additional damage. Your local SERVPRO franchise is available anytime you need to minimize fire and smoke damage to your home.
 
Our restoration process is thorough, and we get to your home and help you in a short time after you contact us. We do a quick assessment of damages, pretesting and estimates. If needed, our technicians do emergency board-up, and structural stabilization, plus our methods are environmentally friendly when it comes to cleaning soot and other residues from fire damage. We also remove smoke odors, sanitize the area and do air purification to make your home safe and healthy again.
 
We carefully remove and secure any damaged household goods, personal possessions and other contents for restoration and cleaning. Industrial grade water extractors are used, as well as air movers, dehumidifiers, and other equipment to efficiently remove water that was left behind from firefighting efforts. Affected areas are reconstructed, and antimicrobials and disinfectants are used to prevent mildew and mold from growing.
 
SERVPRO gets your property back to normal quickly. Our specialized training, equipment, and cleaning methods, combined with our experience, results in faster cleanup and less smoke damage restoration costs. We use specialized cleaning methods and equipment to save your personal possessions, and many times we can restore your home’s contents to their former condition. "Like it never even happened."  We also help you with the process of insurance claims to make it as painless as possible for you.
 
If your home has experienced fire and smoke damage, call SERVPRO of Burke County right away to have our experts help you – just dial (828) 874-0966.

Water Damage in Your Morganton Home can be Ugly and Possibly Hazardous to Your Health

3/23/2017 (Permalink)

Water Damage Water Damage in Your Morganton Home can be Ugly and Possibly Hazardous to Your Health Water can seep into your house after an event causing damage. Invite SERVPRO to assess and remediate for more than satisfactory results.

SERVPRO Technicians Find the Source of the Water Damage before Beginning the Remediation Process


When water is present in your home in areas that are not designed to have water, these areas become damaged. Often, water leaves behind signs of its presence. Some of these are simply unappealing to look at, and others can create dangers in your home.
 
Morganton homes are not immune to water damage, no matter how well or recently they were built. Many newer homes in the United States have problems with moisture condensation because of their tighter construction. Others have problems with basements filling with water because gutters have downspouts placed too closely together in only a few areas, without any drainage system in place to draw the water away from the home's foundation.
 
Water stains, bubbled wallpapers, mold infestations, and warped and cracked flooring often remains behind after water has intruded. These changes in your home can destroy its appearance quickly, and also make your home unsafe for your family. Mold spores can find their way into areas that were otherwise untouched by water and create their own type of damage by disintegrating the surfaces on which they grow.
 
Larger problems are created when the foundation of your home is affected by water damage. If downspouts allow enough water to collect on the exterior of your home in concentrated areas, this can turn the once-solid ground into mud. This mud can move, and press against the foundation walls.
 
At the same time, crawlspaces can also become damaged. Remaining wet, crawlspaces can allow mold to grow and then enter your home through air intake venting systems. Often, floors inside of crawlspaces are dirt, and the presence of water turns this dirt into mud. Covered and dark, it can take a lengthy period for these areas to dry out completely.
 
Regardless of the nature of your home's problem with water damage, SERVPRO of Burke County has the professionals who can cure your house, making it “Like it never even happened.” To find out more, contact us at any time of the day or night at (828) 874-0966.

Why Mold Damage Comes Back In Bridgewater

3/12/2017 (Permalink)

Mold Remediation Why Mold Damage Comes Back In Bridgewater Mold lives everywhere.

Mold Damage


Mold lives everywhere – inside your home, outdoors, at your work, in your child's school, even in your local hospitals. Eliminating mold is impossible. Controlling mold is something that can be done by controlling the environment. If this is done correctly, even if mold exists in your home, it can do nothing except remain where it settles.

When Bridgewater residents remove mold damage found in their homes on their own, they often find that there is more mold later on, and in additional locations. There are a few reasons behind this preventable phenomena. There are also ways to prevent mold from growing.

Removing mold in areas that are exposed to air currents can cause spores to be released into the air. Worse than this is when fans are used to dry an area that has mold after bleach has been used. Bleach only removes the color of the mold, while at the same time providing mold with one of the very things mold needs to grow. Hence, mold, ready to grow, is whisked off into the air, and then is deposited around your home.

Another way that mold can spread is when personal belongings that are infested with mold are thrown away. If they are carried to the garbage can inside your home and thrown away, this can allow spores to be released. Items that are moldy should be bagged up when found, and then, after the bag is knotted, taken to an outside garbage can to be disposed of safely. When you find mold growing, it is nice to remember that mold needs protection from sunlight, moisture, and cellulose. It does not take much time for mold to grow out of control and ruin clothing, other fabric items, carpeting and rugs, and much more in your home.

Mold can also indicate a problem with water leaks or drips nearby. SERVPRO technicians are trained to not only remediate mold and rid your home of mold damage, but also to locate the sources that support out of control growths of mold. Water from leaky windows, sagging gutters, and malfunctioning air conditioners are also sources. Having a dehumidifier installed can help prevent mold from growing when moisture comes from basements and crawlspaces.

SERVPRO of Burke County wants to help you control mold damage and ensure that your home remains that way. When you have discovered mold in your home, do not hesitate to call us at (828) 874-0966. We can begin remediating any size mold problem within the hour.

Why Water Removal in Bridgewater is Sometimes Required Before Other Services

3/1/2017 (Permalink)

Water Damage Why Water Removal in Bridgewater is Sometimes Required Before Other Services Don't let water stand in the way of your construction project. Call SERVPRO to remediate so that the project can go on.

Removing Standing Water Can Help Prevent Secondary Damage From Mold

There are a few construction-related projects which cannot proceed until everything at the site is completely dry. These projects include remodeling, repairs, and room additions. These projects can fail unless they are protected from the damaging effects of water in the home itself and moisture in the air.
 
Completing projects in Bridgewater such as these can trap moisture inside different areas of your home, causing many different problems in the future that water removal can prevent. SERVPRO can remove water with a large pump truck that uses suction to remove standing water. Water is also found in the air in the form of humidity. Increased humidity, or dampness, must also be dealt with to ensure the best results possible.
 
When air contains more water than it should, using a dehumidifier can help. Reducing the moisture can take a day or two, but the time involved is worth the results that can be obtained. SERVPRO uses dehumidifiers to help remove moisture from the ground in situations where crawl spaces are acting as a conduit for moisture to enter a home. Carpeting can also absorb a substantial amount of moisture, but dehumidification can bring moisture back to normal levels, wherever the moisture is being trapped. Placing a dehumidification mat on a hardwood floor can also decrease the level of dampness.
 
Because moisture travels to drier environments, drying one area will also make other areas drier. As the air becomes drier, it can then absorb the moisture that was trapped before inside the floors and walls, as well as in other areas. Moisture trapped and left as-is can allow mold to grow, affect newly-installed drywall, or cause wood to swell and then warp, buckle, and crack. These problems can destroy even the best work in any remodeling or repair job. Adding a room onto a home with higher than normal humidity levels should have a dehumidifier installed, to ensure that humidity levels remain at normal levels.
 
Calling SERVPRO of Burke County can prevent problems through water removal services that can protect the outcome of your current projects. We can be reached day or night at (828) 874-0966. Because we know construction projects happen year-round, we are always here, ready to answer your call.

Quality Tools To Assist With Restoring Your Business From Flood Damage In Drexel

2/27/2017 (Permalink)

Commercial Quality Tools To Assist With Restoring Your Business From Flood Damage In Drexel Air moving equipment, with proper inlet and outlet screens and attachments, assist with the drying process through evaporation.

Is Your Drexel Business Recovering From Flood Damage? We Have Just The Right Tools to Assist!


Preparing your local grocery store for the possibility of flooding can only take you so far. When things finally start to happen that get out of your control, whether your business survives or not comes down to the quality equipment that your restoration company provides.

When faced with handling flood damage in your Drexel area business, learn more about the services and supplies available from the restoration company that you choose. A variety of special equipment and products make your restoration successful, while also enabling them to provide you with a higher level of service.

SERVPRO technicians understand how important it is during a flooding incident on your property to maintain safety and remove as much water as possible, in the fastest way possible. Therefore, we utilized a variety of equipment and products to assist with the process.

Detection devices help with identifying the location of the water source invading your business and help our technicians determine which of our drying methods are producing the best results. While deodorization equipment, such as pump sprayers and foggers help apply professional products to eliminate and treat odors developed during your event.

SERVPRO uses a variety of extraction equipment including hand-held and truck mounted extractors that help with the removal of standing water from your structure. Our extractors come armed with waste tanks ranging from 5 to 100-gallons, giving us the ability to handle any size event. We also utilize sump pumps in rare occasions when water more than 2-inches deep exists.

Air moving equipment, with proper inlet and outlet screens and attachments, assist with the drying process through evaporation. While dehumidification equipment helps remove water vapors from the surrounding air.

SERVPRO technicians train in the use of personal protective equipment (PPE) including gloves, masks, boots, and full protective clothing suits if necessary. As well as the utilization of the proper tools used to disengage carpeting and pad, separate seams, and reinstall as needed.


Locally Owned Company with National Resources


Giving you a unique look at the tools that are at the disposal of our technicians when they answer your call to our office. SERVPRO of Burke County is available anytime, 24-7, to assist, call today. (828) 874-0966

Local Businesses in Connelly Springs Look for Quality Flood Restoration Services

1/31/2017 (Permalink)

Commercial Local Businesses in Connelly Springs Look for Quality Flood Restoration Services Call SERVPRO if Your Connelly Springs Business is Under Water

Trust SERVPRO to Restore Your Flood Damaged Business

You work hard to create a quality environment that is enticing to your customers. When they enter your local coffee shop, you want them to feel comfortable. You provide them with the flavors and morning pickups that they need, while they enjoy the warm, inviting environment you have created for them.

Even though you may have taken all of the proper precautions to protect your Connelly Springs business from flood damage, your preparations could turn out to be inadequate. Flood waters entering your business have the ability to leave debris and mud behind, among other things that cause extensive damage to your property. These damages cause you to seek access to a company that provides you with that same comfortable feeling and a chance to recreate, or even improve the environment your customers enjoy so much.
 
Choosing SERVPRO as your flood damage restoration company provides you with access to expertly trained technicians, that have the expertise and equipment necessary to minimize the disruption of any services you provide to your customers while making the entire event, "Like it never even happened." In most cases, we have a high success rate in restoring many of your companies assets, including furniture and equipment that you would have considered lost otherwise.
 
We understand that every hour that your business is affected by a flooding event results in a loss of revenue and productivity. So, when it comes to responding to your needs during an emergency, we have emergency 24-hour service and access to highly-trained water damage restoration specialists to complete your repairs as quickly as possible.
 
It does not matter if you own a small local company or are the property manager of a high-rise residential building, SERVPRO has the resources to help return your property to a quality preloss condition after a flood, while also offering services for any fire, storm, or mold event that may strike. We have disaster recovery teams stationed throughout the state, giving us the ability to respond to disasters quickly.
 
Regardless of the size of event your business faces, SERVPRO would like the opportunity to provide you with the quality, efficient services you deserve. We can even give you professional cleaning and preventative maintenance to keep your property looking its best.
 
Do not hesitate to contact SERVPRO of Burke County for all of your quality cleaning and restoration needs. We are here to help. (828) 874-0966

Stopping the Spread of Mold in Hildebran

1/19/2017 (Permalink)

Mold Remediation Stopping the Spread of Mold in Hildebran Moldy Floors and Walls in Hildebran Need Remediation

Best Bet: Let the Skilled Technicians from SERVPRO Remediate Your Mold Issues

Mold is, by nature, quick to spread. When it enters a home, the mold can work its way throughout the structure with ease, finding places where conditions are just right to begin growth. As such, mold can start with a small colony in a bathroom or dark corner, but quickly spread throughout the home and create more problems behind walls, under floors, and in other rooms. Stopping the spread of mold is key in preventing more damage, so try to keep on top of these preventative measures.
 
Turn Off the HVAC System
One of the easiest ways for Hildebran mold damage to spread is through your heating, ventilation, and air conditioning (HVAC) system. Ventilation and air currents allow mold to have its spores picked up and whisked away, and then spread throughout the building. Although this is less necessary for mold which is restricted to unseen areas, if the mold is in any common area of the home, your HVAC system has high potential to spread it elsewhere. Unless otherwise directed by SERVPRO technicians, you should shut your HVAC system off as soon as you have positively identified a significant mold colony.
 
Get Things Dry, Quickly
If your home has extra water or water damage related to the mold growth, your priority should be to get things dry. SERVPRO carries specialty equipment for large drying jobs, but you can help by airing things out before we arrive and drying up small problems yourself. Note that you should never touch a moldy area, and if these need drying, you should leave it to our personnel to handle.
 
Keep Things Isolated
In the wake of mold or other types of damage, some homeowners attempt to consolidate belongings into a separate room on their own, to take stock and keep things safe. Our advice is to allow these objects to remain in their original place, as they may contain high amounts of mold spores and could spread them to otherwise clean rooms. Our technicians can take stock of your belongings and separate items in a professional manner, and in a way so as to keep the fungi isolated.
 
SERVPRO of Burke County is a locally-owned franchise of a national restoration corporation that provides some of the best equipment, personnel, and customer service to help your home recover from disaster. Call us 24/7 at (828) 874-0966.

Major Complications Of Basement Flood Damage In Hildebran

1/9/2017 (Permalink)

Storm Damage Major Complications Of Basement Flood Damage In Hildebran Basement floods are some of the heaviest and most severe floods that we encounter.

Common Complications When Your Basement Is Flooded

Basement floods are some of the heaviest and most severe residential floods that we encounter, although damage is usually light elsewhere in the home, multiple inches or even feet of standing water can easily pool up in the low elevation of a basement. SERVPRO technicians take extra caution when examining and working in basements because there are often many hidden hazards and potential damage factors to clean up that can go unnoticed. These are some of the heaviest, and most typical, problems that we encounter with basement flooding.

Warped Flooring
A key restoration point for most flood damage in Hildebran is flooring. During a flood, most floor materials take damage of some kind, be it carpet, wood, or even concrete. Basements can have a range of flooring types, but almost invariably these will suffer under the presence of standing water. SERVPRO technicians are trained to restore floors wherever possible, as a replacement is significantly more costly than restoration, although in many cases damage may simply be too heavy for anything but a full reflooring.

Wall Staining
By the time a flood reaches the basement, it has usually picked up a fair amount of grime and dirt, even if the flood started from a clean source of water. How much staining walls encounter varies heavily, but in general, a repainting at the very least will be required to bring them back to a clean, presentable state.

Mold Prevention
Basements are the perfect place for mold to grow, being both dark and relatively warm most of the time. We take extreme care to prevent mold growth, bringing in heavy drying tools such as air movers to cut off its source of moisture, and sometimes applying protective films and paints in the room to stunt growth. Stopping a mold colony from growing is much easier than coming back to remove it later, so this is a crucial step in the restoration process.

SERVPRO of Burke County is well-known locally for its quality services and excellent customer interaction. Call us 24/7 at (828) 874-0966.

Mold Grows in Bridgewater Homes Under the Right Conditions

12/15/2016 (Permalink)

Mold Remediation Mold Grows in Bridgewater Homes Under the Right Conditions Keep Moisture and Food Sources Away from Mold to Protect Your Home in Bridgewater

Call SERVPRO to Inspect and Remediate Mold Colonies on Your Property

Although mold grows slowly and can take weeks, months, or even years to develop into a noticeable problem, it is still important to contact a remediation expert like SERVPRO as soon as you find signs of it growing in your home. Although it is typically a slow-growing and slow-spreading hazard, remediation is a task best done sooner rather than later, as mold becomes exponentially harder to remove as time goes on. If you've noticed just a small patch, this could also indicate a larger issue elsewhere in the home that needs immediate attention. Luckily, a mold is visible for some time before it becomes a major issue, and if you're fortunate, you may be able to nip an infestation in the bud.

Mold spores are extremely durable and all but impossible to fully remove from a home, but preventing severe mold damage in Bridgewater isn't a particularly difficult task. There are multiple potential factors that should tip you off to the possibility of mold growth in an area. First, the fungi require a source of water, and an organic surface upon which to spread their hyphae (root-like structures.) If an area is completely dry at all times or is composed of stone or metal, chances are it won't be able to develop mold colonies leading to damage.

Second, mold often (although not always) prefers dark areas, so shadowy corners and seldom used rooms are often prime candidates. Scan these areas every once in a while and look out for signs of mold growth or musty odors.
 
Signs of mold growth include visible patches that are white or noticeably discolored, with a fuzzy appearance or texture. Be careful never to touch mold with your bare hands, however, and you shouldn't attempt to verify mold growth by touch. The mold may also release foul or musty odors, although the intensity is correlated with species, size, and maturity of the colony. A large patch of mold growth will typically be easily smelled, but smaller spots can be much more challenging to discern.
 
If you've identified, or sense signs of mold growth anywhere in your home, contact SERVPRO of Burke County right away at (828) 874-0966, so we can stop further growth and reduce costs on remediation.

Wildfires Blazing Around Drexel

11/23/2016 (Permalink)

Fire Damage Wildfires Blazing Around Drexel Safety First with a Wildfire in Drexel

SERVPRO Restores Damages Caused by Wildfires

Right now, Burke County is dealing with the effects of a number of wildfires. Although the Chestnut Knob seems to be sending only smoke in our direction, smaller fires are still burning homes and businesses. The Economy Inn on Bethel Road just off Interstate 40 burned to the ground on Tuesday.

Fire Damage to Drexel's homes and businesses isn't just a worry right now, it's a fact and a fear we are all living with. If you are dealing with it now, or are waiting for the all clear from firefighters to see what you have to deal with tomorrow, SERVPRO is here to help. As a locally owned franchise, the fire, smoke and soot coming from the Pisgah National Forest affects us just like it does you.
First thing first. If you haven't done so yet, do not test or in any way, turn on your HVAC system. Many people look around at the damage to their building and think 'Maybe I can clear the air at least'. This is the worst possible action you can take before you call us.

If you've been fortunate and there is only smoke and soot damage, activating the HVAC will spread it through the entire structure. This increases the time and cost of restoration and repair. What our technicians need to do is flip the breaker switch to block power and then cover the registers to avoid any accidental spread of the contamination. When it's time to clear the air, we have commercial exhaust fans that will do the job much more efficiently.
If you call us before you've been cleared to return to your home or business, our inspectors will accompany you on the initial walk-through. We can help you develop a plan to restore your structure and get you back inside as quickly as possible.

Our restoration teams know the latest procedures to clean carpets, walls, furniture and other surfaces from smoke and soot. They are experts in cleaning and removing that lingering odor of smoke which can spoil so many homes for families. We provide them the most up-to-date equipment to do the job and maintain an extensive inventory of cleaning products and solutions to remove every trace of contamination from carpets to marble countertops.

All of us here at SERPRVO of Burke County share the community's concern with these local wildfires. It really is a personal concern to help our neighbors return to their normal life. If you have suffered fire damage and just don't know where to even start, call us today at (828) 874-0966.

Industrial Machines SERVPRO Uses for Commercial Water Removal In Bridgewater

11/5/2016 (Permalink)

Commercial Industrial Machines SERVPRO Uses for Commercial Water Removal In Bridgewater SERVPRO Has the Pumps to Dry Out Your Business in Bridgewater

Water in Your Office? SERVPRO is Equipped to Help

Commercial flooding tends to be more serious than most residential floods, as businesses can encounter additional problems with water mains, pipes, and infrastructure. For some businesses, such as warehouses and industrial facilities, flooding can potentially be dangerous, and widespread. Commercial flooding often requires more heavy-duty cleanup strategies and machines, and, luckily, SERVPRO is always fully stocked and prepared for even the largest of cleanup operations.

Water Extraction
Critical in any flood cleanup process is the removal of any excess water. We take commercial water removal in Bridgewater and other communities' businesses very seriously, as a poor job done can cause additional problems for the business and lead to greater damages. We have access to both portable and truck-mounted pumping systems, and in this way, we can drain water from a building quickly and without fuss. If the situation is especially dire, we may also bring in additional trucks and machinery to speed up the process.
 
Drying
We have access to an ample supply of air movers, heavy-duty industrial fans that can be precisely positioned so as to set up a strong air current in an indoor area. By deploying a larger numbers of these circulation enhancers, we can get air moving fast, picking up any remaining water droplets in the area. Multiple types of dehumidifiers are then chosen from chemical desiccant to trailer mounted refrigerated units, to capture the water out of the air and remove from the structure.
 
Restorations
Once the water itself has been removed from a business, it's not going to be ready to resume normal operations immediately. Our crews will then begin the process of restorations, removing stains, odors, and damages caused by the flood. Again, industrial-grade machinery such as thermal foggers helps us to complete these tasks with maximum efficiency and speed, ideal in a commercial setting.
 
SERVPRO of Burke County helps business get back on their feet as fast as possible after a disaster. If your enterprise has taken on water and needs it removed and damage restored, call us 24/7 at (828) 874-0966.

What Type of Restoration Services Can Be Used to Tackle Fire Damage in Icard?

10/20/2016 (Permalink)

Fire Damage What Type of Restoration Services Can Be Used to Tackle Fire Damage in Icard? Warning Decives Like Smoke Detectors Preserve Life and Property in Icard

SERVPRO Provides Fire Damage Restoration for Homes and Businesses in Icard

If your home has recently been affected by fire damage, it is very important that you respond quickly. If the damage is extensive, it may feel like nothing much can be done, but the truth is that repairs can be made in even the most pressing of cases.

The type of damage will, of course, determine how much of the home can be salvaged, but SERVPRO strongly recommends a full inspection before jumping to any conclusions. Our team regularly carries out highly sophisticated restoration processes, as a way to tackle fire damage in Icard, and we can help you too. This guide to some of the main techniques that we use to eradicate soot and smoke damage will tell you what to expect.

Fire Mitigation
Often, the first step is mitigation. In cases of very mild fire damage, this may not be necessary. If a significant portion of the property is degraded, however, we may decide to board up windows and shut off the water supply to protect it from external elements. This is vital if, for example, your roof has been damaged and the weather factors into secondary damage.

Structural Cleaning
The most complicated part of fire damage restoration is removing soot and smoke residues. They cling to walls and ceilings and leave a blackened trail, with an extremely unpleasant odor. The can also cause health effects. The SERVPRO technicians may advise you to stay away from the property until its structural components have been wet cleaned. The smoke residue could be harmful to inhale, so it is imperative that you are not exposed. The technicians may also clean out the HVAC ducts.

Cleaning of Furnishings and Possessions
In all but the mildest cases of fire damage, there is a good chance that some belongings will be lost. We will do everything in our power to avoid this, but severely burnt furniture and other items may be removed and destroyed. Some objects could be taken away from the site and sent for specialist cleaning at our facility. We will inform you of this, and nothing will be removed without your consent.

Speciality Restoration
There are all kinds of domestic and personal items that respond well to specialist cleaning methods. A good example of this is electronics. They can’t be wet cleaned, but we can send them to an expert who will use state of the art techniques to bring them back to life. Paper documents are another example; if records and files are only smoke damaged, rather than burned, it may be possible to restore them.

At SERVPRO of Burke Country, we always put our customers first. We are a locally based company so that we can respond to emergency calls quickly. And, we’re always on hand to offer realistic, helpful advice. Call us 24/7 at (828) 847-0966 for fast, effective fire damage repairs.

The Potential Effects of Mold Damage on Your Home

10/11/2016 (Permalink)

Mold Remediation The Potential Effects of Mold Damage on Your Home Mold is notorious for thriving in dark and wet places including in carpet padding, underneath wood and tile flooring, and behind walls.

The Effects of Mold Damage

The first sign of mold typically causes homeowners to become concerned, and for a good reason. Mold is known for being potentially hazardous to the health of people and animals, and it also damages the structure of a home as well as the possessions within it.

If you're facing mold damage in Bridgewater, it's important that you seek professional help to restore your home instead of opting to try ineffective DIY remedies. To understand why expert attention is essential, it's helpful to know the many ways that mold damage can adversely affect your home.

Walls and Flooring
Mold is notorious for thriving in dark and wet places including in carpet padding, underneath wood and tile flooring, and behind walls. The expert technicians at SERVPRO are trained to restore walls and flooring affected by mold efficiently, and we'll also properly remove any contaminated debris that results from the mold damage.

Furnishings
Your furniture may be dry to the touch, but if it's still harboring excess moisture internally mold damage will break down its structure and cause unsightly stains on the fabric. This may trigger illness and ruins the appearance of furnishings. We can typically extract water and use our technologically advanced equipment to keep mold at bay and restore your furniture.

Air Quality
One of the telltale signs of mold damage is foul odors that smell distinctly moldy. It's not just that mold damage creates bad smells within your home, the mold spores themselves affect your air quality. SERVPRO technicians will dehumidify your home and treat the air within it.

The team at SERVPRO of Burke County is well equipped with the knowledge and equipment to handle mold damage safely, and we'll work to prevent future mold growth in your home so you can have peace of mind. To receive more information or for a quote about our mold damage remediation services, contact us 24/7 at (828) 874-0966.

Contain Flood Damage with the Experts at SERVPRO

9/23/2016 (Permalink)

Storm Damage Contain Flood Damage with the Experts at SERVPRO Bathtubs can quickly overflow. Call the Certified Technicians at SERVPRO to remediate!

Flooding Can Be Devastating without Professional Remediation

All it takes is a minute of inattention to create a serious water flooding crisis in your home. Failing to monitor a filling bathtub or having the unlucky surprise of a broken water pump or connection in a dish or clothes washer can result in a cascade of water that damages flooring, ceilings, walls and internal structures of your home before you can react. When this type of unexpected household flooding occurs, you can rely upon SERVPRO to be on the scene swiftly and with the Institute of Inspection Cleaning and Restoration Certification (IIICRC) training, specialized equipment and industry experience necessary to advise you on the best course to resolve the problems caused by the water quickly and efficiently.
 
Flood damage in Drexel need not ruin your home nor steal your peace of mind when you partner with our professional water damage technicians. A momentary mistake can cause a challenging situation for a homeowner but our approach is to use all the modern technology and best flood restoration practices at our disposal to return your property to the condition it was pre-flooding. The key is to contact our dispatchers immediately after the water flows as the best results are obtained when the situation is brought under control quickly before irreversible flood damage occurs.
 
Once on the scene, SERVPRO experts will devise a plan of action and inform you of what we believe is the best blueprint for your flood damage restoration success. Each flooding situation is different, and our employees pride themselves upon crafting an individualized inventory of action steps that contains the damage and reverses the chaos you feel when this type of devastation occurs. Water extraction, thorough drying of materials and structures and necessary dehumidification precede a complete cleaning of the affected areas. Damage is then repaired including flooring, plaster or drywall, supports and other items soaked with the flood waters. Personal property damaged is carefully assessed by trained staff. You will be pleasantly surprised how often sodden items can be dried and restored, including treasured heirlooms, papers, and pictures.
 
Even severe flood damage can be managed, and your home returned to a healthy and happy place when you call SERVPRO of Burke County (828) 874-0966 right away. Do not let panic or a sense of hopelessness overwhelm you when our pros can respond to the devastation of a flood in your home 24 hours a day, 365 days a year.

Flood Damage Requires Fast Water Extraction

8/16/2016 (Permalink)

Storm Damage Flood Damage Requires Fast Water Extraction When Sand Bags Aren't Enough During a Morgantown Flood, Call SERVPRO

Your Home Is Restored After Flood or Water Damage By SERVPRO

There’s never a right time for a flood or water damage to penetrate your business or your home. In business, any time spent cleaning up results in lost revenue. For homes, families become displaced, confused and homeless. If an emergency situation arises in your business or home, give us a call, and we’ll be there fast with the help you need. We are professionals with the training, experience, and equipment to handle all sized commercial and residential flood emergencies. No matter when your water emergency occurs, we will respond quickly to mitigate its damage and see it through to its completion.
 
If you encounter any flood damage in Morganton, we are available. You need an experienced company that can respond immediately. We have the expertise to restore your property properly. We use advanced inspection techniques and extraction and drying solutions, which are designed to help find the moisture and to remove it quickly. Our highly trained, certified IICRC technicians will monitor and document the drying process to help get your property back to a pre-flood condition. "Like it never even happened."

We are locally owned and operated. We're Faster to Any Size Disaster. A quick response lessens any secondary damage to materials or mold growth, limits further damage and reduces cost. We are available with 24-hour emergency services, seven days a week, including holidays. We are a trusted leader in the restoration industry. As trained ASD water damage specialists, we can quickly get your home or business dried thoroughly. Our scientific drying principles make us leaders in our industry. To ease your worries, we can supply validation and documentation that your property is dry, and our remediation job is complete. Guaranteed in writing.
 
We specialize in restoring contents damaged by flooding, fire, water, or mold. We believe in a “restore” versus “replace.” This principle can help you save money while preserving precious keepsakes that can’t be replaced. We will confer with you as we pre-test your contents to determine what items can be restored back to their condition before the flood damage. After protecting and securing the structure, our professionals can begin the process of restoring your home or business. We provide a full range of services, including pack-outs and temporary storage, that will help bring your property back to order.
 
SERVPRO of Burke County professionals are available when you need us for all your emergency events. Call us today so that we can answer any questions you have. Our experienced and compassionate professionals are happy to help. Contact us at (828) 874-0966 so that we can ease your fears and help restore your home to a pre-damaged appearance.

Homes are Safer and Healthier with Mold Removal Services

7/22/2016 (Permalink)

Mold Remediation Homes are Safer and Healthier with Mold Removal Services Mold Remediation in Hildebran, on a Wall or Basement, Can Be Fixed by SERVPRO

SERVPRO Remediates Mold Infestations

Almost everyone knows that mold can cause health effects in people. What they may not know is that cleaning it up themselves can sometimes do more damage than good. This is because disturbing mold can cause it to release the spores that can create new colonies elsewhere in your home. Experienced cleaning professionals know how to prevent the spread of spores. Our technicians have IICRC certifications and training to match the equipment they utilize in mold remediation.

Mold Removal in Your Hildebran Home can be Completed Quickly, Safely, and Effectively
Our mold remediation experts are skilled in the detection of hidden mold throughout your home, and while you may suspect a growth in a particular location, we can find any other areas in your home that are affected by mold. Often, these fungi are also found in the ductwork of a home's heating and cooling system (HVAC), or in the exhaust system from bathrooms. Mold is also often found in attics when an exhaust system is not properly connected to the exterior, or time and settling of the home's frame has caused the duct work to come loose. Animals can also tear holes into the duct work, allowing moisture to escape into the attic.

Because of the ability of mold to live in ventilation and exhaust ducts, we have equipment that makes it possible to clean the interior of these ducts thoroughly. This keeps you from needing to replace them, cutting costs. After scraping the interiors of the ducts, we then vacuum with a HEPA filtered vacuum. For high mold infestations, we can clean your air with an air scrubber. This device works similarly to a regular air filter, but ours will eliminate spores from the air, even though mold spores are much smaller (2.5 microns) than what the typical air filter can remove from the air.

What Else You Should Know about Mold Removal and Mold Damage
The appearance of mold indicates the presence of water where it should not be. Moisture, high levels of humidity can also cause mold growth. We have equipment that can detect greater than normal levels of humidity, thermal hygrometers, and moisture meters, leading us to the pockets of moisture and possibly their sources.
Sometimes this moisture comes from a leak or frozen water line, and other times it can be from carelessness in the bathroom. In some situations, the water has an external source, such as rainfall through a crack or other opening in the roof or structure. We can repair these conditions and stop the flow of water, lessening the chance of the fungi's return.

For all of your mold removal needs, call us. We can make it “Like it never even happened” in your Hildebran area home. You can reach us by calling SERVPRO of Burke County at (828) 874-0966 any time of day or night, every day of the year. 

Residential Home Water Damage

6/14/2016 (Permalink)

Water Damage Residential Home Water Damage When you need immediate help after a water damage emergency, SERVPRO of Burke County will be there to save the day!

Water Damage in Residential Homes

Who would had ever thought that you would return from a week long family vacation only to find a collapsed foyer and water all over the floor? Residential water damage in Valdese can occur at any time without warning. Sometimes the classic signs of a water leak are obvious while other times they can occur slowly for an extended period of time.On the surface, it may appear that everything in the home is in good working order until you come home to a surprise. For this reason, it is not a bad idea to consider house sitters or turn off the water to upstairs laundry rooms until you return home. 

Sometimes the classic signs of water leaks in Valdese are obvious while other times they can occur slowly for an extended period of time.On the surface, it may appear that everything in the home is in good working order until you come home to a surprise. For this reason, it is not a bad idea to consider house sitters or turn off the water to upstairs laundry rooms until you return home. 

The idea of an upstairs laundry room can be quite appealing since the bedrooms are nearby. This convenience is often viewed as a luxury because it takes the leg work out of walking up and downstairs to a basement laundry area. Although an added commodity, one of the major problems that homeowners need to be aware of is how well the washing machine is placed over the drain. If a washing machine has recently been replaced and mounted, homeowners should stay alert for signs of Valdese water damage issues. Although washing machines may not leak, if they are mounted incorrectly or if a portion of the drain or central drain valve becomes cracked, the water will escape and try to find an exit route. Small amounts of water often may eventually meet the threshold and result in significant water damage. The escaped water can find pockets in ceilings, walls, and even light fixtures to collect and form pockets resembling bubbles. Once the bubbles have reached their maximum capacity, it gives way, and the water escapes without warning. Understanding that water travels along various pathways until it finds an escape route is necessary to understand why the water damage turns up in an area that is unexpected. 

Locally Owned Company with National Resources

If you ever find yourself in a water emergency, call on your emergency team of experts for water clean up and restoration services at SERVPRO of Burke County at (828) 874-0966. When water shows up without a welcome, count on us to things back to normal. 

Morganton Commercial Fire Damage

5/20/2016 (Permalink)

Commercial Morganton Commercial Fire Damage Commercial fire damage in Morganton is frequently one of the most devastating catastrophes for local businesses.

Types of Commercial Fire Damage?

Commercial fire damage in Morganton is frequently one of the most devastating catastrophes for local businesses. Old buildings not up to code, hazardous materials, and any of a great many unpredictable causes can ignite a blaze. Should safety measures fail you, and a fire starts in your business, you may find yourself unsure of what to do next. Don't worry too much, as just about every type of commercial fire damage can be repaired or replaced.

What you Can Lose
Commercial fires often involve the greatest losses of any fire. Merchandise, expensive equipment, data files, and other material valuables are often destroyed in fires. Additionally, significant revenue is lost while the building is closed for repairs, as customers can not come and go while repairs are underway. Hiring a professional repair team can help to speed things up and get customers coming in the door as soon as possible.

Charred and Burned Wood
Wooden buildings and materials are often some of the most heavily hit, and some of the most dangerous. Wood materials may be holding up other parts of the building, making reparations on them tricky. However, with a full trained team, just about any wooden fixture can be replaced given time and resources.

Ash and Soot Discoloration
Ash, soot, and char have a way of discoloring regions whether or not the flames actually touch them. These stains are visually unappealing, and may deter customers. However, they are relatively easy to clean up, often needing little more than a thorough scrubbing and possibly a new coat of paint. On larger structures and with greater affected regions, multiple individuals may need to be tasked with this cleanup.

Smoke Removal
Long after a fire has dissipated, smoke particles may remain embedded in the very structure of the building. Smoke has a very noticeable smell that is difficult to avoid, and should be thoroughly removed before returning to business. Note that smoke can not usually be scrubbed out, and often requires specialized tools and machines such as ozone machines, thermal foggers, and deodorizers to remove in full.
 
Water Damage
While putting out the fire is an important task, significant amounts of water are typically involved in the process. This can cause additional problems as water can seep into and cause damage to many different parts of a structure. Check for water damage near and around the location of the fire, and always check for mold growth.

A locally owned business, SERVPRO of Burke County is constantly at the ready to handle large-scale commercial repair and restoration projects when business owners need them the most. If you need help cleaning up a fire from pros who have dealt with dozens of commercial jobs before, give us a call at (828) 874-0966.

Water Damaged Home in Marion Completely Restored

4/22/2016 (Permalink)

Water Damage Water Damaged Home in Marion Completely Restored Severely Water Damaged Home in Marion was Completely Restored

Letter of Appreciation - Shuford Home in Marion

Below we are sharing the content of a letter of appreciation from another of our satisfied customers who was kind enough to share his sentiments about how the water damage restoration went at his home in Marion:

"Recently I had extensive water damage to my home caused by a leaking water heater.  I contacted my insurance company, Nationwide, and the claim was handed over to Mark Semande who contacted me and proceeded to handle my claim in a quick and professional manner.  Mark referred the claim to SERVPRO of (Burke County).  Eric Hershberger, project manager for SERVPRO, contacted me and immediately went to work to repair my home.

All the people that were involved in the repairs were extremely efficient and professional.  My home was returned to me in very good condition.  I am grateful to Mark and Eric for their professional and efficient handling of my accident and to the employees involved in all the repairs.  Any problem that came up during the repairs was handled immediately and professionally.  Everyone was courteous and respectful of my situation as I had to move out of my home for several weeks.

I am very thankful to everyone for their consideration toward me and my wife during this time."

Thank you for sharing, Mr. Shuford!

Bridgewater Fire Damage--Don't Go It Along

4/7/2016 (Permalink)

Fire Damage Bridgewater Fire Damage--Don't Go It Along A Smoke Detector Warning of a Fire in a Bridgewater Home Can Preserve Lives

Trust SERVPRO to Restore Your Fire and Smoke Damaged Property in Bridgewater.

Bridgewater Fire Damage incidents are one thing that you should not ignore. Fire damage and smoke damage can affect the home long after the fire is out. One thing that people experienced in these matters know is that fire and smoke damage is particularly challenging. Fortunately, there are references that you can use to learn about fire and smoke damage and what it demands to get rid of the damage. It can prove to be helpful with the clean up process. There are especially important things to know about fire and smoke damage.
 
One thing to understand about smoke and fire damage is that it can happen quickly. It is important that these issues are taken care of in a quick manner so that you can avoid having to deal with a ton of money when it comes to replacing, rather than restoring fire-damaged building materials and personal possessions. As a matter of fact, appliances and other items in the house show signs of smoke damage within hours. The closer the items are to the fire, the more likely it becomes discolored. Items that are located near the fire show damages in just minutes. Soot and smoke damage can manifest in many different ways, some more apparent than others. It takes skilled professionals and special equipment to take care of all of the smoke damages that are in the home. Therefore, it is not recommended for you to attempt to restore your Bridgewater smoke and fire damaged home. Rely on the professionals.
 
There are several professionally competent companies in your area that can provide you with the work needed to gain satisfactory results. One Bridgewater Fire Damage company that is highly trained is SERVPRO of Burke County. They are experienced, boasting of having many skilled, and knowledgeable technicians. In-house, corporate, and e-training keep them on the cutting edge of producing superior detail oriented results. IICRC guidelines are adhered to for consistent results.They restore homes and bring them back to their earlier state. They even visit their customers as the job is completed for a walk through inspection to guarantee 100% satisfaction for the client. For 24/7 service in Auburn, Hildebran, and Morganton, call (828) 874-0966.

Drexel Water Damage- Takes Urgency And Complete Focus

3/25/2016 (Permalink)

Water Damage Drexel Water Damage- Takes Urgency And Complete Focus Call SERVPRO To Quickly Start Water Extraction Saving You Inconvenience and Money.

SERVPRO Promptly Begins the Water Damaging Restoration Process for your Drexel Property

When Drexel water damage occurs from water entering your home, and there are many reasons why, something must be done about it, immediately. Rapid water removal in your Drexel house spells the difference between a clean and safe home, with less cost and inconvenience, or one that is unhealthy and undermined to the point of expensive replacement and restorations services being required.

This water may have come in through the basement walls, due to groundwater flooding. The number of reasons varies considerably. And now it is time to get a few professionals involved. One of these professionals is your insurance company. They must be called even as the water source is being turned off if it was a burst pipe or broken appliance. In the case of water intrusion exceeding more than several inches in depth, vacate the premises to avoid electrical shocks or worse. Your agent will send out an adjuster if there is extensive water damage to your structure. If less, you may be advised to take photos, and document the water damage. Then call a water damage restoration company for an estimate.

The next call should be to a Drexel water removal company like SERVPRO. The timing for this is crucial as waiting will increase the likelihood of secondary water damage. The water will absorb into the building materials in your house. This can undermine the structural integrity and cause walls to buckle, ceiling panels to fall and furniture to be affected to the point of being non-salvageable.

Getting the water out begins the entire water damage restoration process. It will also mitigate mold growth by diminishing the amount of moisture and condensation needed for fungi proliferation. With a signed agreement, SERVPRO can immediately start the water extraction. We will also help with the insurance claim and paperwork.

The inspection and assessment uncover what damages are present and help create the unique plan for the water removal from your Drexel home. While this investigation is continuing, crew members can be setting up submersible and gas-powered pumps for rapid, continuous water extraction. By reducing the standing water to zero, wet vacs remove the residual water and then the moisture issues can be addressed. Large industrial fans, air movers, and dehumidifiers will begin to reduce the relative humidity (RH) within the structure to normal levels. This generally takes three to four days, depending on the unique situation of the water intrusion. 

Urgency is the most important element of all we do, so if you have a water damaging event in your Drexel home, please call SERVPRO of Burke County 24/7 at (828) 874-0966 for urgent attention. Our goal is to mitigate losses and restore your home to its pre-loss condition "Like it never even happened."

The Importance Of Using A Water Damage Restoration Company in Hildebran

2/25/2016 (Permalink)

Water Damage The Importance Of Using A Water Damage Restoration Company in Hildebran Wearing Rubber Boots Indoors Means It's Time to Call SERVPRO

Your Hildebran Water Damaged Home Is in Expert Hands with SERVPRO

It is a significant task to deal with water damage restoration in Hildebran after the devastation of a flood. Water damage restoration not only deals with the necessity of having to drain the excess water from your home, but it also entails the need to repair parts and items that have been soaked in water. These items may have sustained damaged, and the goal is bringing them back to good condition once again.

You are already horrified by all the damage and what you have lost that can never be replaced, such as family photos and other keepsakes, etc. It is important to ensure that the cleaning effort, repair, and restoration commence as soon as possible. You may seem in a state of shock, have never done this kind of thing before, are overwhelmed and lack time to complete such a big job, though you know it must be done. Then it is time to get a water restoration company like SERVPRO to tackle this big mess for you and certainly there are many benefits to doing so.

Water damage restoration goes fast and smoothly when you hire a professional, qualified water restoration company since it can face any challenge of water damage. These experts handle every detail of the cleanup and remediation without any hassles for you.

We have all the required equipment to get the job done. Water pumps, portable pumps, wet-vacs, sump pumps, and even mops are at the ready on our SERVPRO green trucks. Additionally, our crew can tackle the various aspects of the water damage to make things go efficiently and quickly. This will deter secondary water damage, salvage more of your personal belongs, lessen your stress and inconvenience, all while saving you money.

These water damage restoration workers, trained through IICRC programs supplemented by extensive corporate and franchise reinforcements, know exactly and precisely how to mitigate mold and mildew from growing and taking over your home because of Hildebran water damage. We have various techniques to clean and protect your walls, cabinets, windows, doors, basement and other places where water has caused damage. We implement the usage of industrial grade cleaners and disinfectants (antifungal and antimicrobial) that are considered to be safe for your family's health. These agents are dispersed by foggers ensuring penetration into the most hidden and recessed areas of your structure.

If you do require water damage restoration services for your Hildebran home, don't hesitate to call SERVPRO for prompt service. We will assess the damage, keep you in the loop throughout the process, and have a final walk-through with you. We guarantee your satisfaction as we return your home to its pre-water damage shape "Like it never even happened."

We’re Highly Trained Water Damage Specialists

SERVPRO of Burke County specializes in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our procedure emphasizes regular monitoring and documentation of the drying process. We can help our local communities of Hildebran, Lake James, and Valdese with fast 24/7 emergency service. Call us for assistance at (828) 874-0966

Preventing Commercial Water Damage in Morganton

2/5/2016 (Permalink)

Commercial Preventing Commercial Water Damage in Morganton SERVPRO Can Extract the Water and Dry Your Office for a Quick Return to Business

SERVPRO Provides Tips to Help Businesses Prevent Water Damage

The best way to fight water damage in Morganton is prevention. It is essential that property owners take the preventative measures needed to help save themselves time and money while preserving the lifespan of their property. Additionally, seeking help or advice from a professional commercial water damage company can prevent businesses from having to deal with property damage. Water damage professionals specialize in assisting clients with water damage control through prevention and mitigation. Whether a customer is in need of assistance with the elimination of mold growth or has questions about damage prevention, professionals can offer a variety of services that are helpful in maintaining a safe and dry work place.

Always Be on the Lookout for Leaks and Roof Disruptions

Clogged gutters, missing shingles and other sources of rooftop leaks can all lead to water damage. Once water has accessed the building, mold can begin to grow in easily overlooked places, which can lead to weakening the structure of the building. If you suspect a potential source of water damage, contact a specialist. Water damage mitigation and restoration experts can pinpoint the exact location of the problem area and prevent the problem from accelerating.

Prevent Moisture from Accumulating

You should monitor the humidity inside the building and always check water sources such as toilets, piping and draining systems. Unfinished basements or storage areas are also prone to water damage or excessive moisture accumulation, so it is essential that business managers keep an eye on these areas in case of flooding. Be on the lookout for leaky faucets, running toilets and clogged drains that may induce more severe damage to the building's structure if overlooked.

Let the Experts Handle It

As with many aspects of protecting your property value, it's a wise decision to seek help from a professional. You can find a Morganton commercial water damage specialist to assist with any water damage or mold issues. Specialists have all the materials and equipment needed to manage properly and eradicate the effects of water damage.

Morganton water damage experts from SERVPRO of Burke County know how important it is to avoid water damage. We're a leading commercial water damage resolution company that will respond to any issue. Whether it is a small water leak or a catastrophic flood, we're here to help. Not only does water damage cause structural issues, but it can also impose health risks if water damage goes untreated, creating bacterial and mold growth. Keep the reliable Morganton commercial water damage experts from SERVPRO of Burke County at the top of your list for your water-related questions and concerns. Contact us at 828-874-0966 for a consultation.

Water Damage in a Valdese Property

12/10/2015 (Permalink)

Water Damage Water Damage in a Valdese Property Call SERVPRO When a Mop Just Won't Get the Job Done

Restore Your Water Damaged Home in Valdese with SERVPRO's Expertise

Valdese water damage not only can result in substantial property loss but can lead to much confusion on how to go about restoring your home to normal. In large part because of easy access to internet articles, more and more residential property owners are scrambling onto the DIY bandwagon. In many cases, homeowners will find blog posts or web articles that outline how to repair their property when it is subjected to water damage. While there may be some DIY projects that are safe and effective to complete, this is usually not one of them. The one caveat to this last statement is: you can handle a puddle of water or a small repaired drip under the sink with a mop and bucket. In fact, SERVPRO recommends hiring a team of trained professionals to complete the water damage restoration work for you.

1. Ease the Burden. When your property is subjected to water damage, there are likely a ton of things you have to do to recover. Some of them include contacting your insurance agent (hopefully you are covered,) taking pictures of the damages, and keeping your family calm. By obtaining professional water damage restoration services, you can be confident that a great portion of the remediation process is under control without you having to play an integral role.

2. Health Hazards. Large volumes of water intrusion can result in some health and safety hazards. Most homeowners are unfamiliar with these hazards. For example, slipping on a wet floor or sustaining an injury from a hidden object can happen. Can you recognize the nature of the water, is it clear tap water, gray water from a faulty appliance or black water from sewage or flooding? Contaminants in water can cause serious illnesses to individuals who are exposed to them without wearing the proper protective gear.

3. Specialized Equipment. The following list is not normally found in a Valdese garage or storage shed: water pumps, sump pumps, air movers, desiccant and refrigerant dehumidifiers, foggers, and industry efficient cleaners and disinfectants. The rapid removal of standing water limits opportunistic mold from growing within your home. Health concerns have been noted from mold proliferation.

4. Comprehensive Services. When your house is impacted by water damage, there is a wide range of issues that can surface on your property. SERVPRO water damage restoration experts possess the training, experience, along with the equipment and supplies, to address and resolve all of them. Upon water removal, still looming are:
• sanitation,
• content restoration, on-site or pack-out to our cleaning facility
• smoke removal, if a fire necessitated extinguishing
• deodorization
• odor removal, not masking
• mold remediation potential
• air duct cleaning

SERVPRO is the company to call for customized, cutting-edge services that yield successful results. Our IICRC-certified technicians will provide you with the detailed care and expedient services necessary to restore your Valdese water damaged home quickly to pre-loss condition. We provide validated documentation that your home is dry and invite you on a final walk-through to ensure your complete satisfaction.

Locally Owned Company with National Resources

We live and work in Valdese too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Burke County is close by and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Valdese, Morganton, and Hildebran communities and want to do our part to help when called upon. (828) 874-0966

Where There’s Smoke, There’s Fire: Understanding Smoke Damage in Morganton Homes

11/19/2015 (Permalink)

Fire Damage Where There’s Smoke, There’s Fire: Understanding Smoke Damage in Morganton Homes It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.

Understanding Morganton Residential Fire and Smoke Damage

Smoke Damage 101

Although there are many realities that homeowners have to deal with following a fire, smoke damage can be a uniquely difficult issue to grapple with. However, learning more about smoke damage and how to eliminate it from your residential property can help expedite the cleanup process and restoration of your home. Learn more about smoke and fire damage in Morganton and how to handle it by reviewing the short outline found below:

 Smoke Damage: Some Important Facts

 One of the most important things to remember about smoke damage is that it can transpire very rapidly. Moreover, failing to address and remove Morganton fire and smoke damage quickly can result in you spending hundreds or even thousands of dollars in remediation fees. Within just a few hours, finished appliances and fiberglass will start showing signs of smoke damage. Additionally, the items located near the fire will start discoloring in a matter of minutes. This is especially the case for plastics. In a matter of days, your carpet, clothes, upholstery, and walls will show signs of permanent discoloration. Your glass can be subject to permanent etching, and your metals will start to tarnish and corrode. The ash of the fire will cause even more destruction as long as it remains on the surfaces of your materials.

 Invisible Damages

 Although much of the damage done by smoke is visible, some of it is invisible. In fact, when smoke rises, it can migrate through A/C systems, plumbing systems, and tiny holes in your walls. In many cases, the smoke can start to invade regions of the property that were not affected by the Morganton fire. This is why the whole Morganton property must be carefully analyzed for evidence of smoke damage.

 Why You Should Avoid DIY Projects

 Although many homeowners are inclined to complete the smoke damage cleanup process on their own, you should never seek this course of action. Doing so is dangerous for many reasons, including the fact that most residential property owners are not able to detect invisible damage. When this fire damage goes unaddressed, it can cause health issues and adversely impact the structure of your home. For this reason and more, be sure that you leave the remediation work in the hands of the professionals.

 When your home is subjected to a fire in Morganton, attaining effective services for smoke damage is important. To ensure that the remediation work is completed quickly and correctly, be sure to call the professionals of SERVPRO. We possess the materials, skills, and advanced knowledge necessary to expedite each component of the smoke damage restoration process.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Burke County is strategically located to respond quickly to your flood and water emergency event. Call us today! (828) 874-0966

Valdese Smoke Damage 101

11/3/2015 (Permalink)

Fire Damage Valdese Smoke Damage 101 Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.

Smoke Damage 101 in Valdese

When residential property owners find themselves facing a fire, there are numerous factors that they will have to deal with to restore their home. One of those factors is Valdese smoke damage. Unfortunately, many property owners lack basic knowledge about smoke damage and are not sure how to have it effectively removed from their residential space. To attain the knowledge necessary to deal effectively with Valdese smoke damage, review this short outline:


Types Of Smoke Residue
Several types of Valdese smoke remnants can impact your property. Some of them include:


Dry Smoke Residue
Dry Valdese smoke residue is a form of residue that transpires during a fire that burns quickly at a high temperature. Dry smoke residue does not smear and has a dry, powdery consistency.


Wet Smoke Residue
Wet smoke residue is a form of remnants that results from a smoldering fire containing low levels of heat. This type of residue has a strong, smoky odor and is also sticky. During the cleaning process, wet smoke residue is capable of smearing. This makes the cleanup process more complex and challenging.


Protein Residue
Protein residue is a nearly invisible form of smoke residue. It is capable of discoloring varnishes, paints, and other types of finishes. Although this form of smoke residue is hard to detect with the eye, it emits a very strong odor.


Restoration Methods
There are three parts to the restoration process once your property is subjected to a fire. They include:


Cleaning
Cleaning is the fastest and most cost-efficient component of the restoration process. During this stage, remediation specialists will use sophisticated equipment and methodologies to remove soot. They will also utilize content restoration methods to preserve salvageable items that were damaged by the fire.


Resurfacing
Resurfacing is a restoration process that involves things such as re-carpeting, re-upholstering, and painting property that has been adversely impacted by fire damage. Resurfacing is a useful method for properties that were not severely damaged by smoke or fire.


Replacement
The third part of the restoration process is replacement. This process is necessary when your materials and possessions were damaged beyond physical repair. Because replacement typically entails high costs, it is typically the last choice.


Call SERVPRO For Effective Restoration Services
If you find that your property has been impacted by a fire, it's important to attain high-quality smoke damage services. The SERVPRO of Burke County professionals have more than 50 years of experience in this dynamic field, and our IICRC-certified technicians work with skill and speed to expedite each aspect of the process. We're ready to help you today, so call us right now at (828) 874-0966.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Burke County is strategically located to respond quickly to your fire emergency event. When smoke damage occurs in Morganton, Hildebran or Connelly Springs we have the resources and personnel to help. Call us today! (828) 874-0966

Mold Remediation in Hildebran and Some Useful Information

10/26/2015 (Permalink)

Mold Remediation Mold Remediation in Hildebran and Some Useful Information Call SERVPRO for Safe Mold Remediation

SERVPRO's Mold Remediation Service Will Protect Your Hildebran Home

Many property owners are aware that mold growth in Hildebrand is a serious household issue that can have adverse effects on your home. Mold remediation can be the solution. However, learning more about mold and how to address the issue with prudence can prevent you from experiencing financial setbacks and emotional strain. Refer to the quick reference guide that appears below so you can be prepared to address a mold issue you may have:

Mold Basics

Molds are a type of fungi that thrive under the right conditions, and are endemic, in the natural environment as spores. The substrate for colony development is usually a cellulose material. Add sufficient water, moisture, or even humidity, and mold proliferation can occur. The fungi come in a wide range of colors, including white, blue, orange, dark green and black.  There are many strains of molds, including:

• Stachybotrys
• Aspergillus
• Cladosporium
• Mucor
• Penicillin

What Causes Mold In My Home?

Mold growth can occur when the conducive conditions of a food source and sufficient moisture are present. If your home experiences a fire, hurricane, or earthquake, the event likely requires extinguishing efforts on the part of the fire department. The results can be excessive standing water on your property. Unfortunately, mold grows best in a damp, moist environments. Usually, the factors encouraging mold growth can be controlled by diligent awareness of your property. Periodically, checking the following list may help prevent conducive conditions resulting in mold growth. Prevention is better than mold remediation.

• Poor ventilation
• Leaking pipes
• Damp carpets
• Excessive humidity
• Roof leakages
• Flooding
• Damp basements

Getting Professional Help

The best way to handle a mold issue is to contact a professional mold remediation company like SERVPRO. Specialized training and experience, industry grade equipment, and the proper safety clothing and gear are all essential elements of a successful mold remediation service.

Trust The Professionals Of SERVPRO

When you find that your home in Hildebran has mold, it's time to take action. The team to call for fast mold remediation services is SERVPRO. 

Locally Owned, with National Resources

Locally Owned, with National Resources

SERVPRO of Burke County is locally owned and operated, so we are part of the Hildebran community too. When you have a mold or water damage issue, we’re already nearby and ready to help. We offer localized service to the Lake James and Drexel areas with just a phone call. (828) 874-0966

Water Damage Removal in a Morganton Home

9/16/2015 (Permalink)

Water Damage Water Damage Removal in a Morganton Home Water Damage to House

SERVPRO Minimizes Water Damage in Morganton

Water removal is a complex process that requires numerous techniques and tools to accomplish. The steps taken to restore a residential property to its original condition will be contingent upon the extent of the damage. To get a basic understanding of the steps typically required for a water damage effort, review the short outline provided below.

Water Damage Removal and Restoration: A Brief Overview

There are four essential parts of the initial water damage restoration process. The steps include:

Flood Water Removal

The water damage restoration process commences with stopping the source of water intrusion. Certified technicians from SERVPRO will then use various types of equipment to accomplish water removal. In general, powerful, portable water pumps and truck mounted vacuums are used to remove the water accumulated within the structure.

Moisture Mapping

Moisture mapping is the process that involves the use of detection equipment to generate a map indicating the moisture values of

your  residential

property. One of the most common methodologies used to obtain accurate readings is infrared readings. Additionally, restoration specialists will take digital photos to help assess the extent of the water damage to your property. These photos also provide you with historical evidence of the water damage.

Mold Inspection and Removal

If unaddressed, residual water caused by a leak or natural disaster can give rise to mold damage. To prevent this from happening, restoration experts from SERVPRO will sanitize the affected area to help prevent mold growth. In some cases, remediation specialists will also use ventilation and deodorization processes to remove airborne contaminants and unwanted odors.

Water Drying Techniques

There are water drying treatments that water damage restoration experts can utilize to get your residential property back in shape. Some of them include:

1. Air Movers

Air movers are high-velocity fans that help facilitate the drying process. These evaporators work by promoting air circulation and thus diminishing and controlling humidity. These efforts are effective in extracting liquids from porous materials, including plaster, drywall, wood, and carpet.

2. Dehumidifiers/Desiccant Dehumidification

Dehumidifiers remove moisture from the air. The SERVPRO water damage restoration technicians can extract lingering water and moisture from the area. There are two types of dehumidifiers, refrigerant dehumidifiers, and desiccant dehumidifiers. Refrigerant dehumidifiers cool the surrounding air, thereby preventing the air from retaining water. Desiccant dehumidifiers utilize materials to absorb and dry out moisture. Dehumidification is an integral step in the inhibiting of mold proliferation.

If your home in Morganton has been affected by unwanted water damage, it is important for you to attain professional restoration services. The company to call is SERVPRO. These highly trained professionals work with dedication and diligence to ensure that your property in Morganton is restored to its original condition.

Locally Owned Company with National Resources

SERVPRO of Burke County is locally owned and operated, so we are part of the community of Morganton too. When you have a flooding or water emergency, call us at (828) 874-0966!

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