What our Customers say...

Why SERVPRO Testimonials

We are very satisfied with SERVPRO and your employees. They are a really nice group and we had lots here to help us. All very friendly, kind, courteous and personable. Always checking if it was okay before doing something .. use an outlet, leave their jacket inside, etc. Never complained about their duties. They appeared happy to be here and we were happy to have them. We hope they know how much they were and are appreciated.

These guys are very professional but also very pleasant to work with. Thanks for doing a great job!

Victor and Colby were very thorough and very polite 10/10 would rehire again.

My husband and I recently had a water leak in our kitchen area. SERVPRO was eager to help and was out here the next day! I have nothing but good things to say about the crew that came to our house (Victor and Lauren.) They were super helpful and did not hesitate to answer any of our questions. 10 out of 10 in all areas of their work! Would recommend to anyone!

My experience with SERVPRO of Burke County, NC was great! They were always on time. Victor always kept me updated and let me know when they were going to be there and what they were doing. I highly recommend using them for all of your Restoration needs due to floods. I appreciate everything they did. My house is like new! Thank you Victor and your crew for everything!

My heart was breaking after our new hardwood floor was burned. Your project manager gave us a couple of options and worked with our insurance company. Floor looks new again and the walls and ceiling are cleaned, no smell. Would recommend SERVPRO in a heartbeat.

SERVPRO does a great job. We had some water damage that needed to be repaired and they took care of it quickly and professionally and walked us through the whole process. The supervisor for our case, Victor Peralta, was awesome. He called me daily to update me on the process and texted me whenever I had questions. He even offered to come out on his own time if I had concerns about anything. Best customer service I've ever experienced anywhere. I would highly recommend SERVPRO.