Water Damage Repair and Restoration

Your Certified Cleanup Professionals

Water damage can be expensive to clean up—whether it's caused by a leaky appliance, a broken pipe or an overflown toilet. Unfortunately, unless know how to dry drywall, hardwoods and other materials, you can put your home at risk of mold and other complications. That's why you should turn to trained professionals, like SERVPRO of Alexander, Caldwell, Burke and Catawba Counties. For more than a decade, our water damage specialists have helped thousands of local property owners clean and restore their water-damaged homes and buildings.

As an IICRC-certified firm, we use state-of-the-art technology to thoroughly and efficiently extract and dry excess moisture in your home. We also visit the property regularly to monitor moisture levels and offer status updates so you can have peace of mind. No matter the extent of the damage, our team will respond to any size disaster in the Unifour region of North Carolina, including Hickory, Lenoir, Morganton, Newton and Conover!

Have Water or Flood Damage?
Call Us Today – (828) 396-1070

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Alexander, Caldwell, Burke and Catawba Counties is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Hickory community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Alexander, Caldwell, Burke and Catawba Counties?

fast response to water damage

We’re Faster to Any Size Disaster

When water damage strikes, a fast response is critical. Day or night, Hickory residents and business owners can expect us to respond immediately to your water emergency.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration