SERVPRO of Burke County Employee Photos

Our Team

Our Team

Meet the SERVPRO of Burke County team! With almost 9 years of service and nearly 50 employees (and growing), we can handle any-sized loss!

Ralph Prestwood

Ralph Prestwood

Business Development Manager

Ralph is responsible for overseeing the franchise's marketing strategies and planning. Although he has only been with us for less than a year, he has plenty of experience. Prior to joining us, he directed the Caldwell Chamber of Commerce after leaving a career in real estate.

Mike Casey

Mike Casey

Business Development Representative

Mike is our Business Development Rep. for Burke County. He meets with customers and local leaders to ensure their needs are met. Although Mike has only been with us for a few months, he has a strong sense of community involvement. Prior to working here, he owned a car dealership and was even a sales/marketing rep. for the Morganton Herald.

James Nagy

James Nagy

Marketing Coordinator

James was recently brought on to manage the franchise's online presence. He manages everything from social media to the website. James comes with a background in digital marketing and creative writing.

Maria Moore

Maria Moore

Office Manager

Maria has been with us for over 3 years as our Office Manager. She oversees everything from payroll to HR and everything in-between, which helps our team function at its best!

Gail O'Brien

Gail O'Brien

Office Admin - Accounts Payable and HR

For over 2 years, Gail has processed important paperwork, made sure our staff are paid, and helped make sure our operations continue!

Amber Clark

Amber Clark

Office Admin - Accounts Receivable

For nearly 3 years, Amber has made sure we get paid for all the jobs we do! Her hard work makes everything else possible.

Karen Hartzog

Karen Hartzog

Office Admin - Repair Department

Karen has been with us for nearly 5 years. As an office admin in the repair department, she handles a lot of critical work to ensure the department runs smoothly.

Carla Chandler

Carla Chandler

Dispatcher

Carla has worked with SERVPRO for nearly 5 years, and she has worked in different areas of the franchise. As a dispatcher, she handles and redirects jobs as they come in.

Marsha Orman

Marsha Orman

Job File Coordinator

Now with SERVPRO for 4 years, Marsha plays a critical role in our operations. As a job file coordinator, she updates job files to make sure all steps and proper documents are completed.

Angela Quackenbos

Angela Quackenbos

Job File Coordinator/Estimator

Angela has worked diligently for us over the past 3 years. She ensures that job files are complete and up-to-date, but she also serves as a production estimator when needed.

Kyle Jacumin

Kyle Jacumin

Operations Manager

Now with SERVPRO for 8 years, Kyle oversees all of the departments in the production team. His direction ensures we can make each customer's disaster "Like it never even happened." Before joining SERVPRO, he worked as a restaurant manager.

Joshua Barritt

Joshua Barritt

Production Manager - Water Department

Josh manages the employees in the water department. Although he just recently started, Josh has already shown the drive and initiative the shape his team.

Jose Ortiz

Jose Ortiz

Production Estimator - Water Department

Jose has worked with us for over 5 years. As an estimator, he scopes out affected areas and judges the estimated cost of service for water damage.

David Absher

David Absher

Senior Crew Chief - Water Department

David has been with our franchise the longest--8 years. As crew chief, he makes sure that his team cleans up and dries areas affected by water damage.

Mike Hadley

Mike Hadley

Crew Chief - Water Department

Mike has been with SERVPRO for well over 4 years, and he's highly trained and certified. As a crew chief, he ensures his team successfully cleans up and dries water damage.

Adam Brown

Adam Brown

Crew Chief - Water Department

Adam has only been with us for a few months, but he's gone through SERVPRO's rigorous training and certifications process. As a crew chief, he ensures his team successfully cleans up and dries after water damage.

Victor Peralta

Victor Peralta

Crew Chief - Water Department

Victor has worked with us for over 2 years and has gone through rigorous training and certifications. As a crew chief, he makes sure his team successfully cleans up and dries water damage.

Rocky Bristol

Rocky Bristol

Crew Chief - Water Department

Now with SERVPRO for nearly 5 years, Rocky is an experienced and qualified crew chief. Though he is part of the water department, Rocky specializes in duct cleaning!

Brent Watts

Brent Watts

Production Technician - Water Department

Brent has been part of the team for over a year. He has gone through SERVPRO's rigorous training and certifications process, so he's always ready to help!

Colby Burns

Colby Burns

Production Technician - Water Department

Colby has been with us for a few months, but he's already gone through SERVPRO's rigorous training and certifications process. He's always ready to help!

Lauren Clark

Lauren Clark

Production Technician - Water Department

Lauren has been with us for over 2 years and has obtained high-quality training and certifications. She is always here to help!

Sean Church

Sean Church

Production Technician - Water Department

Sean has been with us for a year, and he is highly trained and certified. He's here to make it "Like it never even happened!"

Tammy Gragg

Tammy Gragg

Production Manager - Fire Department

Tammy has been with us for over 6 years, one of our first employees. She currently manages our fire restoration department, where she brings drive and ambition every single day!

John Kamstra

John Kamstra

Production Estimator - Fire Department

John has worked for us for over a year, after leaving a career as an insurance adjuster. As an estimator, he scopes out fire-damaged properties and calculates an estimate for the necessary services.

Ingrid Lainez

Ingrid Lainez

Crew Chief - Fire Department

Ingrid has been with us for over 3 years. She leads a crew responsible for cleaning textiles and other fire-damaged possessions.

Kelly Rodriguez

Kelly Rodriguez

Crew Leader - Fire Department

Kelly has worked with us for over a year. As a crew leader, she ensures that fire-damaged properties are cleaned to make it "Like it never even happened."

Leyda Mendoza

Leyda Mendoza

Crew Leader - Fire Department

Leyda has been with us for over a year now. She makes sure her team cleans fire-damaged properties to make it "Like it never even happened."

Maribel Peralta

Maribel Peralta

Crew Leader - Fire Department

Maribel joined us over a year ago, and she is now one of our crew chiefs. She makes sure her team makes fire-damaged properties "Like it never even happened."

Robert Peare

Robert Peare

Crew Leader - Fire Department

Robert has been a hard-working employee with us for over 3 years. He makes sure that each fire-damaged property is cleaned so it's "Like it never even happened."

Yazmin Lopez

Yazmin Lopez

Crew Leader - Fire Department

Yazmin has been with us for over 2 years. She's highly trained and makes sure each fire-damaged property is "Like it never even happened."

Chelbe Yount

Chelbe Yount

Production Technician - Fire Department

Chelbe has only been with us for nearly a year, but she is highly trained and possesses multiple certifications. When disaster strikes, Chelbe is ready to help!

Luis Rivera Lugo

Luis Rivera Lugo

Production Technician - Fire Department

Luis joined us a few months ago, but he's already highly trained and ready to help whenever disaster strikes.

Shandee Patton

Shandee Patton

Production Technician - Fire Department

Shandee has been with us for less than a year, but she has proven to be a hard worker and is ready to help whenever disaster strikes. She'll help make it "Like it never even happened."

Beth Poarch

Beth Poarch

Production Manager - Repair Department

Beth has worked with us for nearly 5 years. She has worked in different areas of the franchise, but she now manages the repair department.

Clinica Reel

Clinica Reel

Production Estimator - Repair Department

Clinica has been with us for almost 7 years. As an estimator, she scopes out repair jobs and calculates an estimate for the total cost of our services. She has shown incredible determination and commitment!

Scott Brawley

Scott Brawley

Crew Chief - Repair Department

Scott has been with us for nearly 4 years. As a crew chief, he's responsible for ensuring his team repairs damaged properties after the mitigation process.

David Brawley

David Brawley

Crew Chief - Repair Department

David has been with us for a little over a year, but he is highly qualified. He makes sure his team fixes up your damaged property to make it "Like it never even happened."

Chris Carswell

Chris Carswell

Crew Chief - Repair Department

Chris has been one of our hardworking crew chiefs for the past nearly 4 years. He makes sure his team repairs damaged properties after disaster strikes, so it's "Like it never even happened."

Daniel Gragg

Daniel Gragg

Production Technician - Repair Department

Daniel has been with us for over 3 years. He has successfully completed SERVPRO's rigorous training and certifications process, which makes him a great asset to our team! He's always ready to help when disaster strikes.

Adam Pyatte

Adam Pyatte

Resource Technician - Facilities/Supply Dept.

Adam has been with us for over a year, and he has proven himself to be a strong asset. He helps ensure that the franchise is stocked, organized, and ready to go!

Bill Pugliese, Jr.

Bill Pugliese, Jr.

Resource Technician - Facilities/Supplies Dept.

Bill has been with us for a few months, and he has already proven himself to be an asset. As a resource technician, he is responsible for making sure our team is always supplied and ready to go whenever disaster strikes!